Everything was perfect for 4 whole nights, from the breakfast, happy hour and dinner to the design, turn down service and bathrooms. The pool was wonderful to lounge around and fully enjoy the beautiful weather, and the hotel is in a perfect location to explore Galle Fort. Truly incredible service came from the general manager, Thuan, who helped us with something personal which really meant the world to us, but we had great service from everyone for our entire stay. Thank you Fort Bazaar, we will be back!

Nothing :)

Breakfast was amazing - staff were very helpful. Facilities were excellent

we had a suite on top of the hotel with a big balcony and a good view on the street life. The room was big enough so we had a living corner with a couch and a saloon table. The bathroom was equiped with a shower and a bad tube. Very special was the "champagne botton", where you could order a glass of champagne from the room.

The hotel opend its door mid December 24 after undergoing some renovation. The hotel is not big and the restaurant inside has a small capacity for about 30 people. So it can be loud, if there is a group of people in the restaurant and not just couples or families with their children. But you have always the choice to seat outside, under the veranda.

This place is seamless and standards are absolutely as expected from a property of this calibre. The rooms and common areas are immaculate and put together beautifully. Thoughtful details such as complimentary afternoon tea, happy hour in the bar and a la carte breakfast makes this place a cut above. The pool area is a tasteful, calm and immaculate oasis in the middle of the bustling fort. Staff are top notch, fluent English speakers and aware of the customer service needs of their clientele. The property itself is stunning and carefully restored with original features throughout in keeping with the heritage regulations of the fort. There is also a free guided tour/heritage walk of the fort with an expert archaeologist who has worked with planning permissions and renovating many of the buildings in recent years. It was a pleasure speaking with him and learning more about the unesco site. Sugath the head chef came to speak with me personally when I requested more local Sri Lankan cuisine and made me an exquisite bespoke lunch which was the absolute highlight of my trip. Avi and Lihini also went above and beyond to ensure we had our comforts met. Thank you all! We very much look forward to returning here on our next visit to Sri Lanka.

Absolutely nothing

The Fort Bazaar in Galle truly exceeded my expectations in many ways. The suite is incredibly spacious, comfortable, and well-appointed, offering a luxurious retreat after exploring the historic fort area. The warm and friendly service provided by the staff made the stay even more enjoyable—they were attentive, accommodating, and always ready to assist. The breakfast offerings were excellent, with generous portions and a variety of delicious options to start the day. The location is unbeatable, right in the heart of Galle Fort, making it convenient to explore the area's attractions. I also appreciated the excellent communication, both pre-arrival and during the stay, via WhatsApp, which added a personal touch and made logistics seamless. Considering all these factors, the Fort Bazaar provides exceptional value for money.

The only downside of my stay was the absence of a swimming pool. While the property offers a serene and relaxing environment, a pool would have been a fantastic addition to enhance the overall experience, especially in Galle's warm climate. Nevertheless, the outstanding service, comfort, and amenities more than made up for this one shortcoming, and I would highly recommend the Fort Bazaar to anyone visiting Galle.

We love this hotel and have been back a few times. The central location inside Gallé Fort is perfect, making it easy to walk anywhere. The rooms are lovely and quiet, and the interior decor is beautifully done. The place has an air of tranquility about it. We love sitting on the veranda sipping a G&T and people watching 😍. The hotel is beautifully appointed, the staff are really well trained, the service is excellent and the spa is lovely. They also do some great seasonal offers.

The only down sides to the hotel is that there is no pool - BUT they are opening one very soon 🎉 and the food in the restaurant in an evening can sometimes be a bit basic, but the breakfast is always plentiful and delicious.

I would HIGHLY recommend staying in the Fort area when visiting Galle. That being said, Fort Bazaar was the perfect place. Great service and perfect location. Bed and pillows were comfortable and shower pressure was great. Laundry service reasonable and same day. Good happy hour. Quiet for a good nights sleep. We booked a Double Bazaar Bedroom and it was a large room and only a few stairs (Room 12).

The wifi was inconsistent. I’ll give them the benefit of the doubt re:weather, as the two restaurants we visited that same day said their wifi wasn’t working either. By the time we left the wifi was working again.

Hands down my favourite hotel in Sri Lanka. My experience at the hotel was so good that I changed my plans and stayed here twice during my trip. The staff are so kind and helpful. Shout out to the chef, who treaded me to a special vegetarian Sri Lankan meal on my last night. The rooms are great, from the free mini bar to the super comfy bed. The new pool was big enough for me to have a proper swim to exercise, and there’s lots of spaces to relax, both indoors and out. If ever I come back to Sri Lanka, staying here will be top of the list.

This hotel is truly exceptional!! We were upgraded on arrival to an amazing suite. The facilities, service, staff and food were amazing with every detail covered. We had booked for bed and breakfast and we also received complimentary afternoon tea and free drinks at happy hour. There was also a complimentary guided walk around Galle Fort which was so interesting.

Very attentive staff going above and beyond to help guests with any need or request, especially Avi who worked on the front desk, he made sure everything was just perfect for my stay. Extremely clean and spacious rooms, nicely designed with a minimalist and modern look whilst keeping the colonial feel. Location was perfect being right in the centre of the fort. Complimentary afternoon tea and happy hour was also a really nice touch and the restaurant was really nice serving amazing food.

Nothing, this was one of the best hotels I’ve stayed in, service, location and quality was amazing. Room rates are expensive but I feel this can be justified for the experience of staying here.