Mountbatten Bungalow is a beautifully preserved colonial-era retreat, where the historic ambience has been impeccably maintained, offering a journey back in time while enjoying modern comforts. Nestled on a picturesque hill, the bungalow provides stunning views and a peaceful retreat. Waking up to the melodious sounds of birds was a serene and enchanting experience. The adjoining monastery's chanting added a tranquil and almost ethereal quality to my stay. The in-house restaurant was nothing short of amazing, providing a delightful culinary experience. A particular shout out to Sagar, whose attentive and warm hospitality made my stay even more memorable. His dedication to ensuring my comfort truly set this stay apart.

We loved everything about this place. The location was perfect, in the hills with exceptional views but only a 10-15 minute tuk tuk ride from Kandy city. The food was exceptional, with breakfast served outside in the garden and dinner inside the old manor. The service is like no other. The best I have ever experienced. The rooms are beautifully decorated and very spacious with all the amenities. We loved spending time in the infinity pool with the most magnificent views over the hills including the most beautiful gardens and birds. However, what made this place so special were the staff. Everyone (especially Chula) were so warm, welcoming and had the biggest genuine smiles on their faces. Nothing was too much for them, including arranging drivers, day tours and delivering coconuts after us spotting locals climbing coconut trees. Chamilla the driver took us on an amazing tour which included the botanical gardens, gem factory, dance show and to a dosa place in the city (Balaji Dosai - highly recommend). We had the best time and couldn’t recommend this place enough.

Fabulous little piece of history we stayed in an enormous room Rose. Pristine gardens, infinity pool, that was very cold, but with views to die for... The staff were lovely and very attentive. Breakfast was great we only had dinner once and it was also nice. The bungalows are up in the mountains it's a 20 mins tuk tuk drive down to Kandy. So it's good to plan day trips down and stay the whole day if you don't want to be travelling up and down. Beautiful hotel highly recommended if you don't mind paying a little extra.

Nothing

- the staff is incredibly nice and friendly. They will do their utmost to help you out or to solve any problems - the breakfast is great and dinner as well - the garden is magnificient and the view is absolutely stunning. The sunset at the pool is phenomenal. - the English colonial style brings a certain boutique charm to this hotel

- we went there during low season, but having the pool bar open would be nice add on, especially around sunset time

The perfect time out/chill out atmosphere. Zero distractions so a good place to stay between busier locations. The staff is very considerate and kind. We stayed in the chalet which was great as the rooms in the bungalow are very closed, darker with no outside space. Garden is lovely and the pool area, while small is very nice.

The food was fine/a bit disappointing and there are no Sri Lankan dishes. But hopefully the suggestion to do so will be taken on board. There is lots of potential in the property for the dining room set up, atmosphere, menu, offer board games. Also to add a WC for use in the main house as now you either have to go back down to your chalet or use an unoccupied bedroom/bathroom in the bungalow. And these rooms aren’t always made up so it doesn’t give a great impression. But that said it didn’t taken from the peace at the bungalow.

Everything was perfect. Beautiful setting and the best place we stayed in Sri Lanka.

It was a delight to stay two nights at this idyllic hotel with a sense of history. Our chalet bungalow set in the grounds was modern and peaceful. The main building offered a glimpse of old British colonial history and was very comfortable. Breakfast and dinner were delicious and the staff very attentive. The beautiful grounds were very well maintained and were very restful. An extremely enjoyable stay to be highly recommended.

Nothing at all to dislike.

The place is absolutely gorgeous - great mix of historical vintage and modern. The location is up in the mountains - we called up the manager and he guided us well. The manager, Mr Raj, himself was very responsive to all our queries from day one. They really go out of your way to make you feel special - whether it is by providing you food in the comfort of your room, or giving you signature cocktails. Mr Raj also helped us out with wonderful train tickets from Nuwara Eliya to Ella. The food is really good - enjoyed everything they prepared, especially the breakfast which is served to you on the lawns and is beautiful. Bathrooms are large - so beautiful and comfortable. Internet is fast. Water pressure in the bathrooms is great and there is hot water. Air-conditioning works great.

Nothing really

Ok, if you are a self-driver and you have to arrive at night at the hotel the road is very, let's say interesting 🤔🙂 But when you get there it is paradise. Best rooms, best food, best breakfast, not only nice and polite employees but as well very professional. We have been in many hotels. This was for sure one of the top 3 in Sri Lanka. Overall I think it was our favourite hotel during all stay off the coast. Thanks for everything.

The main building with the colonial style takes you to another era. We liked how it was untouched through the years. We stayed at the wooden bungalow under the trees and it was very spacious and comfortable. Nice bathtube with view to nature. The gardens and the pool were beautiful, we didnt swim because it was always windy and cold at this hill, despite that in the rest of the country the weather was hot. But we liked this chilly weather on the hill.

The staff were kind and helpful but we felt like they need more manpower. They were running everywhere to manage everything on time. Sometimes breakfast or meals take time to prepare. Also we were not excited with the variety and the quality of the meals, having read the critics of other people we were expecting something more homemade and delicious but everything was just average. Wifi was quite poor, was ok for us but not recommended for someone who wants to work online. It is a 20min drive to Kandy, the road is quite good.