The hotel is in a scenic setting, with tree-lined paths and adjacent to the lovely Habarana Lake. Rooms were generously-sized and had all required amenities. For those interested in birds, we saw grey hornbill, black-hooded oriole and brown-headed barbet (plus several others that we weren't able to identify), all in a single tree within 30 minutes of watching. We also saw purple heron and Brahminy kite while on a boat ride on Habarana Lake (arrangeable via the hotel). The best aspect of the hotel, however, was the staff. Everyone, from restaurant and reception staff to grounds personnel and security, were friendly and obliging.

Rooms were fairly old and could use some refurbishment, though they were clean enough. Having to get water for the kettle from the bathroom wasn't ideal (although this is the case with most hotels). Breakfast and dinner could be improved slightly (some dishes were very nice, while others were not so great). My main concern was the provision of shampoo, lotion, etc., in small disposable plastic tubes. Fixed refillable dispensers would be far better for the environment. However, we thoroughly enjoyed our stay, so these points are fairly minor.

Attentive staff in all sections. A family party of 16, ages 8 to 80, had a magnificent time. Everybody gorged on the fine selection of local food (a reasonable selection of Western dishes also). Fish curry and dahl for breakfast, add a bottle of Lion at dinner. Marvelous! The wildlife: birds, butterflies, and monitors all amazed - circling Brahminy kites a constant. A special mention for Nisansala Wimalarathne who soothed, smiled, and calmed nerves when a problem with the tour operator arose - not the fault of the hotel.

The odd evening gnat or mosquito was easily discouraged with a little deet

It really felt away from home and yet felt like home. With peaceful surrounding. Felt like living with nature. For sure would recommend to anyone who’s looking for a getaway from Their busy routine. And the food was superb.

Checking in took approx 1 hour since the rooms (we booked 3) were not ready, on top of it they wanted us to fill in all da names and details of all family members (8 pax) with proof of identity which also took approx 15-20 mins. It would have been normal but after commuting for 6 hours it felt really annoying. Would have been better if it was informed upfront so we would have all da info ready. Not requesting them to change the protocol but to be bit more proactive to make sure the 1st impression is memorable than regrettable.

Wow, what a wonderful place to stay! This was the first place on our 3 week trip in Sri Lanka and it was such a delightful introduction into Sri Lankan kindness and culture. The staff were so lovely and helpful at all times, our 8 month old daughter was the star of the show and they could not have been more fantastic in accommodating our needs. The room and grounds were great and there was always a lot of delicious choices at breakfast. Would highly recommend staying here if you're planning on visiting Habarana and the cultural triangle!

Loved it all!

Our stay at this hotel was an excellent experience. The service was incredibly friendly and warm-hearted, making us feel welcome from the very beginning. A special mention goes to Hashani at the reception, whose service really stood out, though the rest of the staff were also lovely and accommodating. Our room was clean and spacious, with a unique touch—a beautiful outdoor shower creatively integrated into the space. We were especially grateful for the unexpected room upgrade, which was a wonderful surprise and made our stay even more memorable. The buffet was excellent, both for breakfast and dinner, offering a wide variety of options to suit different tastes. Everything was fresh and well-prepared, making dining at the hotel a delight. The location was good, especially when traveling with a driver. It made it easy to explore the surrounding areas without any hassle. Overall, our stay was fantastic, and we left with great memories. We would definitely recommend this hotel to others and hope to visit again in the future!

Nothing

Food was a variety of choice catering for all nationalities. Staff were really helpful and kind. Nothing was too much trouble. The Garden view room was large and accomadating and satisfied our needs for a comfortable 2 night stay whilst we explored the cultural triangle. We wandered around teh garden by the lake and was surprised to see an lizard just meander across the lawn. We had an issue with our booking via Hotels.com basically the booking wasn't received. The Manager at this hotel was so helpful and suggested we book the room via Booking .com so we could have a bed for the night. She then spent the next 2 days speaking with my husband to try and assist him in getting a refund from Hotels.com. She went above and beyond.

We felt the hotel was a little tired and could do with a repaint and freshen up. Pool looked tired but we did not use.

Great facilities - lovely staff in abundance. Food was good, room was nice, common areas were very nice. It’s a big hotel but well designed in little lodges so you don’t feel like you’re in a giant complex. Beautiful views over the lake.

Very westernised - geared towards western tourists. Buffet style dinner means the restaurant almost feels like a canteen. Very clean and comfortable but could be anywhere in the world.

We felt like we checked-in into the serenity. The view was breathtaking, calm and serene. The location of the property and the facilities of the property was well maintained and looked amazing. Special compliments should go to the staff who were very friendly and supportive and took care of all our needs and special requests. Special thanks goes to the F&B and kitchen staff who arranged a surprise for the anniversary celebration. They had put lot of thoughts and efforts which is highly appreciated. The staff were very very friendly. ♥️ The buffet spread was really good and the food was delicious which included interesting combinations of continental and Sri Lankan cuisine. Overall service seemed well coordinated, staff seemed very efficient,and the service was excellent. From the welcome drink to our check out we got a personalised service and had a pleasant stay. A big thanks to the Habarana Village team for arranging everything perfectly. Waiting to visit sometimes again. Highly recommend for any type of staycation and will be added to one of my favourite staycations in Sri Lanka.

Everything was perfect and nothing was disappointed

My reception was a little mixed, seemed like there was a bit of confusion when I arrived. That said, once they cleared that up, they were great. The property is in a beautiful location on a lake and you're treated to some amazing sunsets & bird watching. My room was actually a cabin on the lake, so that was amazing. It also had an outdoor (but private) shower that was wonderful. Bed was comfortable and slept really well.

The buffet while incredibly extensive, was ok outside of breakfast - the a la carte menu was really good though. Wait staff in the dining room was average and you felt like you were an imposition.

The service, the pool, the room and wildlife nature trail services was excellent. very comfortable stay. Very private. Scenic and great spa service. Would stay again.

The food was average but reasonably priced for tourists, cheaper than other cinnamon hotels we stayed in. They don't offer sparkling wine or champagne by the glass. You have to get a whole bottle, which is expensive and overpriced. The wine selection was very limited and the Riesling they had was very overpriced. More expensive than in the UK.