By beside train station which was great for early berina express train! Easy walk to old town, christmas market. There are also supermarkets and food nearby. Parking available right at the doorstep. Top notch service by the staff especially Fabio and Lina. I left something important in the room and checked out on the way to other cities in Switzerland and Fabio and team tried very hard to contact me and went out of the way to deliver the parcel back to me safety and quickly. Cannot thank the team enough, didn't expect such helpfulness and hospitality. Highly recommended if you are visiting Chur.

The room furnishings can be better and modern. More variety for breakfast maybe.

Hotel is situated within 2 mins walk from station but not noisy at all. Room was perfect. Very clean and a good size. Bed was large and extremely comfortable. The free bottles of water in the mini bar and the little chocolate on the pillow was a lovely touch. Breakfast was great and plenty of choice. On check in, your Chur Guest Card is given to you . This enables a discount on travel around the city and on the cable car to Brambruesch.

The coffee machine is quite noisy and the mini bar has just water. I would prefer to help myself to coffee but it had to be requested through the waiting staff who were very friendly but busy. It would have been nice to have a coffee machine to help yourself.

The location is merely a one-minute walk from the train station, with shops and restaurants conveniently nearby. The room was spacious and comfortable for three guests, featuring a pull-out sofa bed. The dining area was aesthetically pleasing, and the breakfast offered was enjoyable. The staff was welcoming and attentive, providing us with drinks. I will definitely choose to stay at this hotel again on my next visit.

The beverage in the refrigerator is not still water. It would be preferable to have some still water rather than sparkling water.

The location of the hotel is perfect. Only a few minutes walk from the train station and lots of wonderful shops and restaurants. The breakfast spread every morning was perfect and we loved the morning breakfast pamphlet left on the table with the daily weather, ideas of what to do and where to go if you perhaps didn’t have a plan and restaurant of the day. The rooms were nicely done and very clean. Only downside for me was the pillows, we didn’t find them very comfortable, however a quick stop to Ikea sorted that out. Otherwise nothing else to fault.

Really good location especially if your main goal is to get the Bernina Express early.

Just a little bit improvement that the free card for Museum could have been offered earlier on when i check-in around 11am but the room is not ready yet and was told that it will surely be ready at 3pm and when i came back and got the keys, thats when the receptionist offered the card, but i only have a night to stay and need to check-out early in the morning, and the museums closes at 5pm so i did not get the chance to use the guest card for free access, but if it was offered in the morning then i could have had the time.

Location fantastic literally across the road from the train station which we came into from Grindelwald and went out on the Bernina Express All staff we encountered were smiling, friendly and helpful. Rooms modern, well appointed clean and comfortable. Breakfast offered a really good selection of hot and cold food and coffee made by the lovely Gabi was amazing. She was our standout person so friendly and cheerful for the 2 mornings we were there.

My room faced the train station and it was quite noisy. I was only given one towel in my room.

For me,it was a very pleasant experience to stay at ABC Swiss Hotel. Only for one night,but very relaxing after a 12h journey. Very clean,all the things you would need(even a candy on the pillow,an umbrella,tee and coffee)a balcony with wonderful view and very much politeness and smiling faces. Which is important when you are in a foreign country.There was little things (such as mails with welcoming and safe trip wishes,in the day before arrival,or a little swiss chocolate at check-out) that make you feel not a simple impersonal tourist,but a respected guest. Very good breakfast,very good location,near railway station (1 min.) and the old city.I couldn't have asked for more. Thank you for your hospitality! A very good tourism management!

The location is in the centre of the City also near to the Bernina Train Station. The room is very nice, they provide 4 small bottles of sparkling water for free which was very much appreciated! Good conversation with front desk staff, nice and very welcoming guy,he does a very good job!👌

The breakfast in my opinion I think can be updated because has a lots of sweet food not a nutrion one, more veggie maybe, but I loved that they had salmon fume and a lots of different cheese. The staff on the restaurant maybe has more attention not to take plates from the costumers. This was very annoying to be asked continuesly if I am finished.

Lovely big choice for buffet breakfast, location wonderful as within 5 mins walk of Chur train station and lots of shops and restaurants nearby. Room recently refurbished and lovely big bathroom, shower was fantastic. Best place we stayed in on our trip in 4 different properties. Really friendly reception staff. Nothing too much trouble and evening reception staff (I think Aaron?) ran the bar and we enjoyed a few drinks there with other travellers. Would definitely return. Thank you.

Nothing

The location is outstanding, around the corner from the station. The staff was very helpful with good recommendations. Large clean rooms.

The air conditioning didn’t cool very well but fortunately it wasn’t warm. When you checkout the credit card machine asks (like everywhere else) if you want to charge in your home currency or Swiss francs. You should always choose the local currency. The machine at the hotel says choose 2 for Swiss francs which I did but the machine sent the charge through in US dollars which cost me an extra $13 and I only stayed one night. When I notified the receptionist he said I needed to hit one of the buttons on the top of the machine (which are not numbered) and that he couldn’t reverse the charge. This is very deceptive and not a situation I’ve encountered in my 3 months in Europe so far.