Our room was on the 4th floor, it was newly renovated and was facing the church and city viewpoint. We visited Chur at the peak of Swiss summer so the heat was blazing, as it wasn’t popular to have AC there similar to most european countries. When we requested a fan the staff gladly provided it. The room is made up daily and towels changed every 2 days as we noticed which was great.

We understand the reason why the sink is outside the bathroom likely due to hygienic reasons since the water is potable but it would be appreciated if there was a bidet or a hand sanitizer dispenser in the toilet.

The hotel is in a very good location, a few minutes walk from the train station, restaurants, and all amenities.The receptionist was very friendly and helpful. The room itself was small and not very well equipped. It was newly decorated and very clean but no air conditioning or fans. There was a kettle, and our receptionist gave us mugs when we asked for them. No tea or coffee supplied. We had breakfast included, and it was very good. Plenty of fresh fruit, eggs, bread, cheese, etc. The girl serving the food was very helpful and friendly.

No air conditioning. Only one pillow per person and no extra pillows. No tea, coffee supplied in room.

It was a small room but newly refurbished and they have used the space economically. The bathroom only contained the shower and toilet in a very small space with the wash basin in the bedroom. The bedroom was fine for a short stay with hanging space and shelving if you chose to unpack. The girl on reception was lovely and helpful. The accommodation is located about 500 metres and an easy walk to the train station.

It's not a big deal but there is a kettle and small fridge but no coffee, tea bags and only flimsy paper cups and 2 glasses provided. No tissues either. They mention having an elevator and that is from reception. What isn't mentioned is thar reception is over 20 steps up from the street. A bit misleading.

The property in general is quite worn and they are clearly updating it. Hence not giving a 10. Our rooms (superior doubles I think) were, however, a definite 10. The shower was pristine and we had lovely Mountain Views. This was a great place to stay for two nights before boarding the Bernina Express. It was good to have the Chur discount card that the hotel provided. This gave us 50% off the cable car ride which the two of us in the group who don't hate heights really enjoyed. You go by cable car, mini cable car and a little tractor/train to a restaurant at the nursery ski slopes.

There is a small flight of stairs before you can access the lift. Guests with a disability would need to be aware of this.

the hotel's location was central and close to train station which was important for us because we were going to catch Bernina Express early in the morning. Room was clean and very big. I wasn't expecting that big room. The staff was very nice, special thanks to Brazilian lady on the reception. :) she was always smiling and friendly. Just a quick tip, some of the rooms doesn't have private bathroom. I didn't realize that while making a reservation. Thanks to the staff they remind me before the day we arrive Chur and easily changed our room to with a private bathroom one.

We had an excellent stay at this hotel. We were catching the Bernina Express the following morning so location to the train station was perfect. The staff were so helpful and friendly. The view from our roof was amazing, we stayed in the superior room which was lovely, clean and modern. We enjoyed a lovely breakfast. I would highly recommend this hotel!

My only very small tiny detail was that there wasn't enough pillows but we asked for extra and the lady we spoke to on reception got them up to our room straight away.

The hotel is old and well preserved. The room was large and clean with a beautiful view. The large window opened right up to let in the fresh air. The bathroom was compact but the shower was powerful enough with lots of hot water and a very good hairdryer. The breakfast was ample, with fruit and yoghurt, meats and cheese, eggs and sausage and lots of fresh bread. The coffee was also good. The staff were friendly and efficient.

A kettle is supplied in the room, but no tea or coffee.

Although this is a basic hotel and the decor is worn, they keep it very clean and it was comfortable. The location was good, close to train station. The breakfast was excellent - lots of choices.

The lady when I checked in at 21.55 was a bit huffy about it, even though their advertised check in is up to 22.00. Although the shared shower room was perfectly clean and adequate the shower head doesn't stay up so you weren't able to stand under it. Maybe this is to stop people staying too long under the shower - who knows? But you think if you have just one shower per floor you would maintain it!

The hotel is near the train station, maybe 7 mins walk. The coop is also pretty nearby. We only stayed for one night, so we don’t know if there’s any washing machine facilities. The hotel is clean, the staff is friendly. There’s a lift in this hotel which is amazing for travellers with luggage.

We booked a room with shared bathroom, the toilet was at the far end of the level. Just a wee bit of hassle but we booked a shared bathroom, so we can understand.

We liked the close proximity to the railway station and town centre. It was walking distance and easy to find. Staff were all very helpful and friendly. we had an early start so had breakfast ( extra charge) which was plentiful with a good range of choices.

Although there was a kettle in the room there was no tea or coffee. Beds were a bit hard for us but that's personal preference. No bar at the hotel and we arrived late so didn't want to have to leave to seek out anywhere for a quick night cap. Room was also very hot with no a/c or fan.