The room was really spacious and beautiful. Overall, the hotel was very clean and nice. The room was cute and I felt very safe as a solo female traveler. There also was a nice desk and fridge, bonus! It was very close to the tram stop and I was given a city transportation pass so I didn't have to pass for any public transportation. That was really nice. Be aware it is not near many eateries and not much to walk to so you'll have to go out either by tram or car.

Overall, the room and hotel were lovely, I would definitely stay again. My only qualms were that when I first checked in there was hair all over the bed, not a big deal, I just assumed it was from the cleaning staff as everything, including all of the bedding and bathrooms were freshly cleaned. I did have an issue with my sink not draining properly and when trying to inspect the stopper, it went down and I had no way to pull it back out. So the water would not drain at all. I called the front desk multiple times but no one ever picked up. I went down and told the guy at the desk and he said he would be up soon but never showed. So for my last night, I couldn't use the sink and had to do everything in the shower.

This hotel is brand new, beautifully designed, and well-built—super modern in all the best ways. There’s plenty of space everywhere, with just the right proportions. The design is so seamless you barely notice it, which is perfection in my book. It’s spotlessly clean—honestly, the value you get here far exceeds the price. Our stay included airport transfers, breakfast, gym access, a sauna, free public transport around the city, and a few other perks I can’t even recall—talk about a sweet deal! 😌 The tram stop is just a short walk away, and in 10 minutes, you’re right in the heart of Geneva—so convenient. From the airport, it’s a quick 5-minute ride on their fantastic shuttle. The staff? Absolute stars. So friendly and welcoming—huge thanks to them for their amazing efforts. It’s that famous Geneva quality: top-notch service everywhere, and you feel it the moment you step into this hotel.

We only stayed for one day. Honestly, you need at least a few days to fully enjoy it!

The bedroom and the breakfast

Paying extra in advance and not getting it returned instantly.

Staff were very friendly and extremely helpful. They gave us extra pillows and towels when we asked and upgraded our room for us at check in! The room was large, clean and very comfortable with good amenities including a safe and a fridge. Parking downstairs was very reasonable with the hotels discount and convenient being able to take the lift from the car park directly to your room. Location is also super convenient with Trams to the city centre a 5 minute walk and 15 minute ride and the free bus shuttle running every 20 minutes to the airport a great touch. Compared to the ‘larger’ named brands close by, this hotel is the one I’d return to.

The breakfast (while otherwise nice and not as limited as I was expecting) did always seem to be a little cold, especially the bacon. This was the case at two breakfasts in a row at around 7am. A little more choice and some smaller quantities but more frequently added fresh food could work.

Very clean, good location for transport into cern and geneva.

Too noisy and far too warm. Air conditioning wasn't working very well.

The hotel is well located and there is a tram in front of it. The building is new and modern. The staff is polite and helpful. However, we went in March and unfortunately the heating system in the room was only blowing cold air. We reported this and they tried to help us, but the situation was the same in the new room we went to. So, the central heating system was probably off. However, the room was very cold in the morning. This may not be a big deal for guests coming from northern countries, but it is a serious problem for those coming from southern countries and wanting a warm room. Other than that, it is a nice hotel

Very nice location, next to the airport but also next to tram station to go to the center. Very nice view from our hotel room, and very comfortable and modern hotel room.. Spa and free transport card for the days of our stay. Free bus to take us to the airport. Friendly staff in general. Easy and quick check in and check out. Breakfast was good, although they put some foods from the previous day so they weren't fresh always. Overall I would definitely like to visit again!

Although they said that we have to ask at the reception if we want our room to be cleaned, otherwise noone will come in our room, one day before our departure they got into our room only to change pillows. As we didnt know they will get in, we had our stuff here and there, and it wasnt nice that someone got in when we didnt expect. On top of that, they didnt put us new toilet paper although it was almost finished, they didnt clean, didnt take the trash although they were full, and they spilled a honey I had but didnt clean it, so when I got back I realized that some stuff on the table had honey and on the floor so I had to clean it myself. Also, I didnt like that we could not open the window for some fresh air. Last, the driver of the bus wasn't polite, but maybe he had a bad day.

The rooms were high quality, comfortable, and quiet. The hotel staff were really great, especially Abraham at the front desk who gave us recommendations for dinner. I was also very thankful for the complimentary transport system tickets that were valid for our entire stay. Those tickets were very beneficial. One final thing is the room has at least one standard European plug (Type C/F) as well as the Swiss-style (Type J) plugs.

I only have two complaints. One is location. It’s a little far from downtown, but since it’s so close to a tram stop, it’s not a big deal. The other was when I was checking my room for any lost items before checking out, I found some trash from a previous guest under the bed. The bed had a skirt around the bottom, so it wasn’t visible. However, if it was something that would leave an odor, that would be an issue. Other than that, no major problems.

The staff and personnel are enthusiastic and communicate very well regarding the stay, transportation, etc. All the indications are clear and well done. The space/room is friendly and ergonomic.

1. Shuttle: the guest should register prior departure. On 01 Feb. morning (04h00), many travelers also from B&B Hotel, rush and struggle to get the first on the bus. 2. Front desk check-in: To take prompt action and clear communicate with the guest on the entitlement, to prevent "fait-accompli" on some avoidable payments.

Loyal payment, check-in and bonuses policy. Very convenient location for airport and city with free airport shuttle (frequent) and all city transport pass. Easy access to city center/railway - direct tram is next to the hotel. Generous breakfasts. Good bed, calm room. Good sauna and hamam area availiable for free.

We faced some stress with the last shuttle bus from the airport (finally ended up well and we received appologies). Complicated communication with the staff. Self check-in did not work. No possibility to use Booking nights in Rewards programme. Gym was closed in the evenings. Breakfasts (though good) were similar for 3 days in row.