Great location not far away from the Locarno train station in quiet place with a nice view over Locarno. Very good breakfast selection. Very clean, and all equipment is in a perfect condition.

A bit noisy, one can hear neighbours talking. If someone smokes at the balcony, the smoke is polluting the air in the room - not very pleasant. Somehow lazy service in the restaurant at breakfast. Also why not to install coffee / tea station so people could serve themselves tea and coffee freeing up personnel time to better serve clients?

Beautiful historical hotel with lots of nice extras such as complimentary pickup from the train station, free coffee and homemade biscuits in the room, an Italian Colomba cake left in the room on Easter, free yoga classes and a phenomenal wellness center.

We were hoping for a slightly better view (a building in front blocked part of the lake)

Perfect stay. Everything was supremely comfortable and clean. The pool and spa area was a real highlight. Breakfast was superb. Staff was great. Location right next to the funicular up to Madonna del Sasso—and a luxuriant waterfall—was lovely.

The room could have benefited from a little more color or some art, but that’s the only slightly negative comment I can make.

Location was breathtaking, view from our balcony to the lake was the highlight of the trip. The room was large and comfortable including a small loveseat sofa (fits 2 snuggly) and a separate chair. Breakfast was very good. The walk to the main plaza was just a few minutes away downhill. Staff was very professional and willing to help on any questions we had! Parking is inside the hotel itself, it's a separate charge per day. Would recommend without hesitation, would love to be back soon!

Modern large rooms (house Luna) Helpful, friendly staff.

Unfortunately just a useless temporary fitness room set up. Hopefully the soon to be opened new fitness room will be properly equipped and hopefully it’s available to use early in the morning (or 24/7). Opening firstly at 8am is way too late if you wish to train before breakfast or checkout.

~ everything was perfect ~ great located, train station, Piazza Grande, lakeside, everything easily in walking distance (even when the Hotel is located up on the hill) ~ very friendly and helpful staff, amazing breakfast buffet, nice&huge room, pool and a little garden to relax ~TicinoTicket included, so you can explore more of beautiful Ticino

I can tell you the property was amazing. I had a beautiful room with a view ! the staff were extremely nice. It’s a little bit away from the center , 10 minutes but they also accommodates you in different different way so it is amazing Place I would highly recommend this place

The food at the restaurant

Modern, very good size room, immaculately presented, super bathroom. Everything good quality. Extensive breakfast choice. Dinner in restaurant excellent. Very stylish yet understated hotel which, for us, did everything well. The staff, without exception, were brilliant. All very professional, very good at what they did and so friendly and welcoming too. We wouldn’t hesitate to go back!

We couldn’t find anything not to like.

Beautiful property located within minutes of the Madonna della Sasso sanctuary with it’s own funicular stop. A short downhill walk to the Plaza Grande and the lakeside promenade. The in-house facilities like the pool and the bar etc. were very enjoyable.

The fact that there was no staff at the pool to control a loud & rowdy bunch of kids splashing about and making a nuisance.

+ Good location close to the train station + big room with small balcony, view of the lake + staff friendly and helpful + good breakfast

The oasi sap was closed for renovation