an old-fashioned hotel but clean, in a very good position in old town

in the reservation it was written that the Ticino Ticket is included, but it is not, so if I calculate that the train cost me an extra 60 euros, I could have chosen another hotel with a better rating...

The room was small, but had all the basic amenities and even a nice balcony. Check in shortly before 10pm was ok and I could have breakfast at 7:30 am (important for an early bird). The breakfast itself is a bit spartan - just coffee, a croissant with jam and a yoghurt. But then again, that gets reflected in the price you pay.

Very Friendly staff. The location was quiete and in a lovely street. The room was clean and the balcony a bonus. The breakfast was very basic but the coffee was divine.

There wasn't anything I didn't like.

Very nice and friendly staff, they helped where to find postcards. Top view to the church and Monte Generoso from the room window. Very new furniture. Good breakfast. Close to attractions in the city centre such as USI, cantine, churches. Fast internet.

There is no elevator so after you climb the mountain from the train station you have to climb to your floor for an optimal view. But the staff was kind and helped with luggage.

The hosts were very friendly, attentive, I felt almost like at home :) Cosy atmosphere, very quiet, breakfast in the little garden, great view from the balcony:)

Everything was great:)

Maybe some fresh fruit for breakfast also?

location, easyness of access, privacy, breakfast

no a/c

Great location, lovely room, super-clean. Staff very friendly.

No elevator, but everything else was great.

Very quiet and clean The owner is a very nice man

I wish it had an EU plug adapter (or I didn't see it)

Comfortable beds, good location and lovely staff.