If you like skiing, the location is perfect: opposite the main gondola (Alpin Express; oddly not one of booking.com's options in the "Which ski lift did you use the most?" question) and you can ski right down to the other side of the road. Good-sized bedroom (mine had a terrace overlooking the village and it was an 'ordinary' double bedroom), friendly helpful staff, very good buffet breakfast and - extremely useful - every room had a dedicated locker in the dry room in the basement for storing ski gear, with heated bars you hung your ski boots on). I didn't use the sauna or hot tub, but those facilities are there from 3pm. I'd certainly stay here again and Saas-Fee itself is an attractive car-free village, with great late-season skiing ideal for intermediates (lots of wide reds and 2000m drop as a continuous run from the glacier to the village).

Nothing could have been better. Great hotel in a traditional but car-free village, perfect for late season skiing.

Excellent location of the hotel, in front of the cable car and close to the center; spacious and clean room, with balcony and mountain view, and comfortable beds; tasty breakfast and the option to have dinner in the hotel; the wellness area (sauna, jacuzzi and steam room); the friendly and helpful staff; the free shuttle between the parking and the hotel; the wi-fi; the heated ski room

Minor details, e.g. it would be nice to have cups to drink water after the sauna

Honestly, the staff is what makes this hotel, particularly the manager Ana and her employee Alexandra. Everyone was extremely friendly and accommodating. The location is also excellent, right across from the town’s longest cable car (the one that goes to the alpine metro ski train) and the short alpine slide track. Breakfast was good though items aren’t always replenished if you come later in the morning. The croissants are baked fresh! The views are stunning, especially from rooms that end in 1, 2, or 3 on higher floors. Because the hotel has a volleyball field, there is no building immediately in front of it to block the views of the Fee glacier from these rooms. We liked that the elevator is glass so you could enjoy the mountain views on the way to your room. Would easily stay there again, and again, and again….

The decor is a bit retro but that wasn’t an issue. The toiletries could also use an upgrade. There wasn’t any conditioner, for example. There is also only one family suite that can accommodate a family of four in one room. It wasn’t available when we stayed there but we were able to get two adjoining rooms, which was great, but of course that doubles the price. This is more a concern about Europe as a whole than it is about the Hotel Alpin. Overall, we enjoyed our stay—so much so that we returned for a second night.

Perfect location right next to the cable car. Staff was very friendly and accommodating. Picked us up and dropped us off at the parking garage. Also offered us a late check out to shower after summer skiing. Hotel has a holding room for luggage as well in the event you have to check out but still want to explore for the day. Breakfast was included and opened at 6am, perfect for those that want to get out and explore early!

- Wonderful staff!, very polite, warm and helpful. They found a suitable solution for all our requests (kudos to Fred) - Very comfortable room with a magnificent view (we had a balcony) - Right next to a cable car

- Several things were closed including the whirlpool, finnish sauna and steam bath (i guess because the high season in winter and not summer) - Only one fixed menu is available for dinner (but there are plenty of choices nearby) - Rather simple breakfast, but not uncommon in the mountains

Good breakfast, friendly staff (they quickly separated the beds for my son and I when I asked upon arrival), short walk to the slopes. The hotel's transport from the car parking was prompt and friendly. Nice spa area with 2 saunas, jacuzzi and a quiet room with a pretty view, so was mostly feasible to share with other groups :) We had dinner in the hotel one night and was very good and plentiful (the vegetarian option was not very creative, but at least there was one :)

The bathroom was not well ventilated (usual), and mold was growing in some corners, which is not uncommon, but should be cleaned.

Best staff in the whole Saas Fee. Ana was super friendly and helpful during our whole stay. We went for the closing of the season weekend and the vibe everywhere was great. They made us feel at home. We will go back for sure! Obrigado! The Spanish dressed like an Arab.

Superb location next to main cable car. Clean, spacious room with balcony facing the mountain. Efficient room cleaning daily. Nice sauna/jacuzzi/steam room area. Good ski locker area

No restaurant except for buffet breakfast.

This hotel is ideally located just next to the Alpin Express ground station and provides ski lockers where you can easily leave all your material. The checkin/out processes were flawless and the hotel staff very friendly. The breakfast (7:30-10:00) was great, the rooms very quiet and the beds quite comfortable for a 3*. We used the spa (only opens at 15h00 which is kind of late if you can't ski), the fitness and the game room (pool table, table tennis, etc). Like pretty much all hotels in Saas-Fee, this one also provides a taxi service from/to the parking where you have to leave your car. We'll go there again for sure.

Really nothing to complain about, everything went flawlessly and according to our plans.

The location is absolutely perfect. Best we ever stayed in in Saas-Fee. During our ski days, it took us no time to go to the hotel if we forgot something, and get back on the slopes. We loved it. Rooms are nice and comfy, nice renovated bathrooms. Next time we will def pay a little extra for the mountain view! The Staff is an absolute delight, everybody was super kind and answering all our questions and wishes with smile (which is not always the case in Switzerland). The SPA is great! Bathrobes, towels and slippers are provided. We loved it. We will definitely book this hotel again everytime we are back in Saas Fee.

Minor note: When we stayed here, the ski room was not heated so our ski boots were still wet and cold on the morning of the next day. Check with the Reception and maybe take your boot-inserts to the room overnight, to avoid cold surprise in the morning.