It was cozy and spacious, the design was nice. I like that there were shelves to store things. The Marmot decor was super cute! The staff were very friendly and helpful, they helped me to find the Marmots and gave me carrots.

Some things were not comfortable- no bedside table was very annoying, and the table in the room was tiny, making it uncomfortable. Also had to put the kettle on the floor which was annoying. The breakfast was very small, the selection was very little I think. Like for cold cuts, you got handed 2 pieces of cheese and 2 pieces of meat. But maybe it’s because there were very few guests in the hotel, so I won’t be too hard on them. I went in the wrong season (May) and everything in town was closed which was really frustrating and definitely affected my experience. Getting to the hotel was a big hassle, it was a long walk from the station with the suitcase on cobbled streets and uphill. Luckily there was a free taxi provided the other way, which was nice.

We came to Saas Fee for the marmots and so couldn't help but stay in the Hotel Marmotte. Both the marmots and the hotel delivered! We had a cosy room with a stunning view of the mountains, which was highly enjoyed. Being vegetarian we are always on the lookout for good food options but didn't have to go far as the meatless burger on the hotel restaurant is stunning. We also got a complimentary coffee in the family's nearby coffee shop just for staying in their hotel. A rejuvenative place to stay with wonderful service and friendly staff.

The staff at Hotel Marmotte were incredibly friendly and kind, making us feel right at home from the moment we arrived. The hotel itself is very comfortable, located in a peaceful and scenic area of Saas Fee. We especially enjoyed the warm and welcoming atmosphere throughout the property. Dinner at the Essstube was a highlight – delicious food in a cozy setting.

There was absolutely nothing we didn’t like – everything exceeded our expectations.

Great location in Saas Fee; minutes walk from everything but in a quiet area. Everyone in the hotel was really friendly. We ate in the restaurant one night and the food was excellent. Lovely room and lots of space on the balcony (view slightly blocked by cranes but this is not the hotel’s fault and thank goodness there was no construction noise). We had a great stay.

The shower was in the bath and the position was rather awkward, it also kept sliding down the pole so I had to use a hair tie to keep it up! It was also really difficult to lock the balcony door as it was very stiff; I wouldn’t have managed it on my own.

really good place to stay. Very central, with excellent restaurant. Most of the staff were absolutely lovely, cheerful and helpful. Breakfast was very nice, but disappointing to have to pay extra for an omelette. The skiraum near the Alpin Express was a great asset.

Paying extra for an omelette.

The staff are very helpful and friendly.They picked us up from the parking lot with an electrical van to take all our ski equipment. Clean hotel with good views from the room. Big room. Nice breakfast.

The double bed has 2 narrow and not very comfortable mattresses. It would be a big improvement to just have one and comfortable mattress... The room was a little cold. The decor needs some improvement to make it cosy.

We stayed here for one night at the start of a hiking trip. The staff at reception were very friendly, the room was comfortable. We thought the breakfast was excellent, with a lot of choices. We particularly enjoyed the selection of unusual home-made jams, such as the one made from tomatoes that doubled up as jam and chutney. The location is perfect, within 5 minutes' walk of the village centre.

No complaints at all.

Fabulously well-located, quite close to my conference venue and excellent value for money! The staff were super helpful, sending the 'car' to pick me up and dropping me back to the bus station.

Everything was great, including the sauna

Everything was great, the staff was super friendly, the restaurant excellent (try the noodles), the bedroom very cozy and we were pleasantly surprised as we didn’t know there was a sauna and steam room. Overall a perfect place to relax after a day of skiing ⛷️❤️

Lovely hosts. Staff exceptionally friendly. Room very modern, clean and comfortable. The restaurant was superb both for evening meal and breakfast. Breakfast was very good, and the evening meal was superb. The outside area was compfortable with a great view. We were there out of season and it was good so can only imagine how fabulous it could be in season.

A very minor point. I kept banging my leg on the corner of the double bed.