The location was great: it's only about three-minute walk from Kaohsiung Station, which makes travel very easy. We requested a chair for our disabled companion to use in the bath room. Our friend was really satisfied with the quality of the chair. The room is really good for the disabled. (There are multiple handrail that can it easier for our friend to move around in the bathroom.

Two suggestions that I have for the hotel: (1) It will be better if the towel rack (for small towels) can be lower, so it can be more friendly to the disabled. (2) The type of slippers provided is kind of dangerous; it easily trip.

Quite a few pros: Great location (right across Kaohsiung Main Station, a few local restaurants that we didn’t try), paid laundry (NT 30 for washing and another NT30 for drying—45 minutes each but only 1 machine each), 1 drinking water machine (for hot, warm, cold), friendly staff (we had to knock on the window to speak to them but they were helpful and energetic),and clean and comfortable rooms. Probably good for low budget accommodation and young people with savvy technology skills.

No real front desk but after using the machine in the little ‘front desk’ to register ourselves), we were let in after checkin time (after 3 pm) but we could leave our luggage there before then. Also, no proper eating room for breakfast.

(1) look and feel of the hotel - so curated; seems like every single piece of the hotel was thought of; Christmas decors are tastefully chosen and installed; very intelligent hotel - convenient check in and check out process even for technologically challenged people (2) location - just right across Kaohsiung main station (3) staff - super nice and helpful (4) bedroom - very spacious, beautifully designed, very clean, quiet

The hotel does not have a cafe or restaurant, Though this is not a major problem for my family since here are a number of convenience stores and fastfood around.

The room was large and well equipped. It had a lounge area and an extremely clean bathroom. It was located right outside Kaoshiung main station, so you have easy access to the MRT/TRA. The check in/out system was automated and easy to use as you can switch the language. There are staff members on site to assist should you have a problem.

The check in/out machine can take a while to read your credit card. Mine failed a few times but it eventually was approved. This might be a bank issue though. Other than that it was great!

I do like the location of hotel. It's nearby the train station for easy-going anywhere. The size of hotel is quite big and outstanding for easy to find out. The staff was helpful when we asking for leaving the luggage and check-in later after 8 p.m. to know the information for opening the front door. The room is very big and quite clean. There is a hot-warm-cool water machine for free of charge.

The wall and the door were too thin and we could hear noise and gesture of people outside. Luckily not too many people in our floor. I think if there is bidet in the toilet, it would be great. The bathroom is a bit damp and cant be good ventilation.

Good location, exit from Kaohsiung MRT main station, walk across the road and arrive. Check-in and check-out are done through an automatic machine, convenient and fast, but room payment via credit card is limited to 3,000nt per time. You may have to swipe your credit card more than once. The rooms are spacious and clean. Facilities are adequate.

Using the automated check-in machines may not be easy for some people. Especially the process of paying with a credit card. An easy-to-follow infographic would be great.

We had a wonderful stay at the CU Hotel. The staff was great, friendly, and helpful. The room was clean, and the beds were great. The cleaning service was available daily when requested. The location is just a 1-2 minute walk from the train/MRT station, so that was great! We will come back to stay at this hotel again!

The shower over/in a bathtub could be a bit challenging for a tall person.

The location is nice, just next to the station. The hotel is new, clean, and eco-friendly. The staff is nice and friendly. The outside view of the room is good. Double-layer windows are good for noise-proofing, even though the hotel is next to the main road.

The only bad thing is that the lobby is too small, lacks space for a short rest, and luggage packing.

Only stayed for 1 night before a flight so don’t have a tonne to say about this. But it was super conveniently located next to the station, easy to get to HSR and airport. Self check in was super easy (tho not sure what would happen if you did have an issue??) and room was nice and modern and comfy. Free water dispenser in the corridor too was a bonus

Nothing!

Cleanliness and Accessibility. Moreover, they made sure to inform us that we left a sweatshirt behind which we retrieve after our travels to the different parts of Taiwan

For a non-techie, it is quite cumbersome to navigate the self check-in but after several tries we got the hang of it,