The location was great: it's only about three-minute walk from Kaohsiung Station, which makes travel very easy. We requested a chair for our disabled companion to use in the bath room. Our friend was really satisfied with the quality of the chair. The room is really good for the disabled. (There are multiple handrail that can it easier for our friend to move around in the bathroom.

Two suggestions that I have for the hotel: (1) It will be better if the towel rack (for small towels) can be lower, so it can be more friendly to the disabled. (2) The type of slippers provided is kind of dangerous; it easily trip.

Quite a few pros: Great location (right across Kaohsiung Main Station, a few local restaurants that we didn’t try), paid laundry (NT 30 for washing and another NT30 for drying—45 minutes each but only 1 machine each), 1 drinking water machine (for hot, warm, cold), friendly staff (we had to knock on the window to speak to them but they were helpful and energetic),and clean and comfortable rooms. Probably good for low budget accommodation and young people with savvy technology skills.

No real front desk but after using the machine in the little ‘front desk’ to register ourselves), we were let in after checkin time (after 3 pm) but we could leave our luggage there before then. Also, no proper eating room for breakfast.

(1) look and feel of the hotel - so curated; seems like every single piece of the hotel was thought of; Christmas decors are tastefully chosen and installed; very intelligent hotel - convenient check in and check out process even for technologically challenged people (2) location - just right across Kaohsiung main station (3) staff - super nice and helpful (4) bedroom - very spacious, beautifully designed, very clean, quiet

The hotel does not have a cafe or restaurant, Though this is not a major problem for my family since here are a number of convenience stores and fastfood around.

I do like the location of hotel. It's nearby the train station for easy-going anywhere. The size of hotel is quite big and outstanding for easy to find out. The staff was helpful when we asking for leaving the luggage and check-in later after 8 p.m. to know the information for opening the front door. The room is very big and quite clean. There is a hot-warm-cool water machine for free of charge.

The wall and the door were too thin and we could hear noise and gesture of people outside. Luckily not too many people in our floor. I think if there is bidet in the toilet, it would be great. The bathroom is a bit damp and cant be good ventilation.

The room was large and well equipped. It had a lounge area and an extremely clean bathroom. It was located right outside Kaoshiung main station, so you have easy access to the MRT/TRA. The check in/out system was automated and easy to use as you can switch the language. There are staff members on site to assist should you have a problem.

The check in/out machine can take a while to read your credit card. Mine failed a few times but it eventually was approved. This might be a bank issue though. Other than that it was great!

Good location, exit from Kaohsiung MRT main station, walk across the road and arrive. Check-in and check-out are done through an automatic machine, convenient and fast, but room payment via credit card is limited to 3,000nt per time. You may have to swipe your credit card more than once. The rooms are spacious and clean. Facilities are adequate.

Using the automated check-in machines may not be easy for some people. Especially the process of paying with a credit card. An easy-to-follow infographic would be great.

Only stayed for 1 night before a flight so don’t have a tonne to say about this. But it was super conveniently located next to the station, easy to get to HSR and airport. Self check in was super easy (tho not sure what would happen if you did have an issue??) and room was nice and modern and comfy. Free water dispenser in the corridor too was a bonus

Nothing!

There was a bath tub! The bed was comfortable. Aircon and WiFi worked great. The room was spacious, clean and tastefully decorated. Staff was helpful, letting us store our bags. Great value for money. Excellent location if you need to use the metro, it’s right across the street!

Nothing, definitely recommend this place!

Excellent location, very near Kaohsiung Train Station. Located on a nice and easy to spot street -- Anning Street, the one with colourful umbrellas overhead.

The lift went down to the basement, which has construction work going on -- maybe better to block off public access to that level for safety reasons?

It was a wonderful experience in KHH that we stayed here. The location is very close to MRT & TRA. The room has more space and very clean. There is one water dispenser for free in each floor.

Check-in and check-out are convenient, you can do self check anytime you arrive. However, when the machine has problem, there is no staff to support.