Good value hotel with a great location, in a walkable distance to Huashan Creative Park, Simple Kafka flagship store, and Hikiniku To Come hamburg restaurant. The staff also very kind to us, very friendly. Sometimes they give us a bottle of water for us each before we leave the hotel. The price also includes breakfast, which is pretty good

Room is not soundproof at all (small gap under the door) so you could hear noises from other rooms. Room fixtures show a bit of age, we found a bit of leakage below toilet and shower head holder is loose from the wall. But the staff is kind enough to change us to a new and more spacious room.

An excellent hotel that provided everything that I needed for a comfortable stay in Taipei. My room was much bigger than I was expecting (especially the bathroom) and the breakfast buffet was superb!! The staff too were incredibly friendly, especially the lovely lady who checked me in (Sally?) and I also liked the comfortable sitting area in the lobby as a place to relax. The location wasn't too bad as it's relatively close to two subway stations (about a 10 minute walk away on average...which admittedly might feel a bit longer in Taipei's humidity) and there were enough cafes and shops nearby for any supplies required. I would definitely stay here again.

I think there was a humidifier in the room that I didn't use at night as it made a bit of noise and I didn't think I'd be able to sleep with it on; however, I probably should have because I coughed like a maniac at whatever was in the air conditioning! I should point out though that this happened at every hotel I stayed in Taiwan - there was something in the rarefied air of Taiwan's hotels that my throat definitely wasn't used to (nothing serious though)

The location of the hotel is just right. The room is spacious. Thanks to the staff, the lady cleaning the room, our room especially the bathroom has been super clean and very smart during our stay. I did not have any problem with wifi too. The buffet breakfast is rich with the local and global tastes. The management makes tea, coffee and the snakes available all day in the lobby, which is very nice of them. Well yes the staff, they are amazing… They are ready to assist you in any way with big smiles on their faces. All and all, it is value for money. Highly recommended.

Non

The staff were absolutely brilliant; the room was spacious and spotless; breakfast excellent.

Initial problems with wifi in the room - it took until day 4 to solve this. But there was always good wifi in the foyer, and the staff were very responsive to complaints!

Great Customer service - helped me find glasses I lost by calling and talking to a museum that lead to the safe return of my sunglasses. They always offered us water when leaving and even complementary large umbrellas to borrow. We are vegan and they cooked us a special meal each morning it was so lovely. Lovely snacks in room that were replenished when the room was cleaned. On days we didn’t need the room cleaned the room service lady offered us drinks and towels with a warm smile. Room- good plug for charging. Bath and wet room shower. Kettle with cups and spoons was great

Location- a little noisy (our room faced the Main Street) a walk from stations, used Uber a bit more here but worth it for the great service.

We were so impressed with this lovely boutique hotel. The staff at the front reception made us feel so welcoming from the minute we walked in. Giving us wonderful tips on where to go & great restaurant locations too. I would highly recommend staying here as it's very central to everything. We especially liked the free laundry room on 10th floor. Very impressive providing morning & afternoon refreshments for hotel guest. The little thoughtful gestures certainly is a plus to return here again 🙌

No complaints

Love Ambience hotel and choose it whenever we come to Taipei! The stuff is very nice and warm, and eager to help! The room is light and spacious, with bathtub shower. Shower is separated from the bathtub and toilet with the wall so bathroom won't get wet easily. The breakfast is simple but nutritious, the hotel is also provide drinks and complimentary snacks nearly from 9pm to 5 am. There are lots of options for dining and shopping nearby, also several parks. Unlike many other hotels the checkout time is 12 pm which is very convenient.

It could get a bit noisy in the evening so I'd recommend to get earplugs.

The staff is amazing, absolutely nothing a problem for them and always happy to listen and help. The room was comfortable, and the bathroom was big. The bed is comfortable, but the twin beds are single beds, and a big person will find it challenging. The breakfast was excellent and the hotel has a very good coffee machine available 24 hours a day to use for free, plus there are biscuits and at 9 pm free noodle soup. The hotel is not far from the subway (15 minutes walk), and there are many restaurants around the area to eat.

Nothing.

I loved staying at this gorgeous hotel. The staff were super friendly and when I lost my easy card, Mei did all she could to help me locate it by calling the relevant lost and found agencies. The room was large and the bed very comfortable. The bathroom had a walk in shower and a bath tub. Breakfast was a treat every morning as there was a variety of options to choose from. The meat hot dish was different every day and very tasty. The hotel was about 8 minutes walk to the nearest MRT and there were lot of restaurants nearby.

The staff in this hotel was very pleasant. The breakfast was very nice, mix of taiwanese and western food and the options changed from day to day. There is a free to use laundry room but it was always full when we tried to use it. The hotel provides free afternoon tea and late night snacks (instant noodles). Room was nice, clean.

The bed was a little bit too soft for us, when one of us moved the other felt like on a trampoline. If we booked again we would book two single beds instead of a double bed.