Very comfortable bed, cosy room and general cleanliness. Spacious shower! There's also free coffee & tea provided by the lobby. Self-laundry was free and detergent was provided.

Location isn't the most central but plenty of eating options around

the hotel is well equipped. the location was very close to MRT which take 5 min by walk. Facilities are good and excellent. Gym is perfect even though it is not located in the hotel. Breakfast was delicious and healthy. I will definitely consider to stay here again.

It is in New Taipei district in Taipei. the tourist attractions are not very close to the hotel. However overall is still quite good.

The staff were incredible. Polite, helpful, alway happy, great level of English. Did everything to make it a great stay. Room not so big but comfortable beds and very quiet. Good windows, no traffic noise. Less than 5 mins walk from MRT station an a shopping centre that has 3 or 4 restaurants ( one Italian). Hotels in Taiwan not great at western style breakfast. Here, no problem. Asked if I could have simply egg, toast, bacon and some fruit and that's what I got. The lady in the kitchen even made rabbits from the orange segments. Stayed at this hotel at the beginning of holidays, returned for final week. Would definitely use again. Don't know if they read this, but a big thank you to all the staff again.

Nothing.

The breakfast was an unexpected surprise! They had three options from which to choose......a Western option, an Asian option, and a healthier option. In true Asia fashion the presentation was beautiful, with such attention to detail; plus the food was enjoyable. You could also enjoy free coffee, tea and snacks all day in reception. As for the room I've become a fan of the Japanese toilet and loved the rain shower head. The room itself was modern and very clean. The staff were amazing, helping every step of the way....and each day my room was cleaned and very welcoming after a long day in the city. The hotel's proximity to the metro was also a big plus. If you travel from the airport to the hotel by metro once you get to the station for the LaCle leave by Exit 1. Once you're street side look straight ahead and you'll see the hotel on the left hand side of the street. It's a tall building with LaCle signage on the side of it. If you get out at Exit 2 go up the escalator exit and turn right. At the first intersection make a right and the hotel is partway down the road on the left hand side. Either exit is close. Once you get to the hotel the entrance is not obvious. You'll think reception is through the glass doors, but that's the Thai restaurant. The entrance is actually two wooden doors to the left of those glass doors. From there you take the elevator to reception on the 3rd floor. Also at the Exit 2 of the metro station is a mall that has a lot of restaurants on the upper floors. I found an Italian restaurant that I really liked. And as a bonus I found a place for great foot massages down the street from the hotel. As you exit the hotel turn left and walk down the street for several blocks. On the left hand side you'll eventually come upon it. One of the best foot massages I've had.......40 minutes for 600 Taiwanese dollars. So the hotel and the location worked out perfect for me.

There was nothing that I did not like. It was the perfect stay for me. I just wish all my hotel stays were like this one.

Excellent breakfast. Three set menus that rotate. Nice communal space. Free coffee machine 24-hours. Rooms are smaller, but very adequate and clean. The MTR and bus stop is right outside the hotel or a 5 min walk. The Beverly Club around the corner is a great gym facility and excellent value in which guests also have access. Finally, I had bad heartburn in the middle of the night and went to 7-Eleven and Family Mart only to find out they don't sell antacid. However, when I returned to the hotel and asked the desk clerk, he provided some! Very kind staff.

Clean room, comfortable bed, good shower pressure. Although the room is small, the bed is large. Not a problem for single occupant. Free coffee and hot chocolate are a plus point. Laundry is also free but the drier not functioning well. Cleaning service is excellent too. Staff were helpful and can converse in english. They helped arrange for airport drop-off and even sent me downstairs. The train station is about 200 m and within walking distance. Many eateries and family mart nearby. I used uber food delivery and it was a good alternative if you are too lazy to travel.

Not that i dislike but the location is further up and quite far from the centre main attractions like Daan etc. You have to change several lines and pass through many stations. Average traveling to the city center is about 40 minutes one way. The MRT construction is still going on and it is a bit noisy in daylight. However, i did not include the breakfast because i feel the price is a bit high compare to another similar hotel.

Very Kindly workers and reasonable price also it has good breakfast.

The location is a little far from downtown and the gym is located walk to other building.

The most amazing amazing staff ever, the most honest and caring anywhere that I've traveled in my 66 countries!! we were in 😀a typhoon and I guess $100 bill flew out of my bag… Incredibly honest staff that gave it back to me I can't say enough about this Incredible incredible place. . room was great ,bed was great pillows great Beyond words beyond words, happy The back porch area and the security is amazing Highly highly recommend

since I am English speaking… It would be nice to have a list of possible channels that worked on English speaking channel numbers

Wow! We stayed at various hotels during our trip to Asia and this was the utmost best out of all of them!! Fantastic sized room, all amenities as expected, small private balcony, amazing bed! Bathroom was of a very good size and staff were professional yet friendly. The breakfasts were also amazing and the free tea / coffee / snacks throughout the rest of the day, along with a 'lounge' type area and outside terrace made our stay feel rather luxurious!

There was nothing to dislike!

Healthy breakfast.

There’s construction accross the hotel and it is noisy at night.