Nice facilities and excellent pool.

The property charges a 14,000 THB card authorisation on top of the actual room charge. Worthwhile considering seeing the authorisation is actually more than the room rate and you won’t have the money returned for 7-14 business days, well after a holiday has finished.

Aamiainen oli aivan loistava. Breakfast was excellent and service as well. Hotel situated in a very good position. It was easy to come from the airport via train and metro. Finnish Sauna in hotel was excellent. Plus good gym and nice pool in the middle of Bangkok. Most like will come back to this hotel later when visiting Bangkok once again.

Could not use chrome cast due to reason that Wifi is asking username and password;-)

- Mostly a 5-star atmosphere and comfort level - Helpful & supportive staff - Central Sukhumvit location - Well sound-proofed, great night’s sleep

- wifi was very stable but extremely slow for 5-star hotel in Bangkok - TV channel lineup was not in sync with online guide. Very few English channels for 5-star international hotel - The pool deck was in disrepair and needs remodeling, very shabby look for such an otherwise beautiful hotel.

Nice rooms and very proffessional staff excellent massage

We have previously stayed here and thats why we were back! Location is excellent if you want to be on Sukhumvit road - walking distance to MRT and Emporium mall and in the other direction can walk to Terminal 21 mall. Breakfast was another highlight - there is something for everyone!! Great selection of food including Christmas turkey! Room was comfortable and as we remembered it from our previous stay. Highly recommend the Italian inhouse restuarant Attico - amazing wines and amazing food! Also there is a stunning balcony with views of Bangkok skyline. There is an inviting pool deck and area but we didnt make use of it. Gym was decent. Right outside the entrance there are two massage parlours on the doorstep of the hotel! Bonus!

Nothing! All was good

Breakfast was great. The hotel was well decorated for Christmas. Location is extremely central. Rooms were comfortable and clean. We had access to the business lounge l.

The spa was closed for renovation, which can’t be helped. Business Lounge should be open for lunch and drinks not only 5-7pm.

Staff were all polite, helpful and friendly. The hotel manager, Winfried Sanders was excellent and tended to all our needs and always had time for a quick chat to say hello which was lovely. The hotel was centrally based so easy access to everything which was great! Hotel accommodation was lovely and comfortable.

We attended a pre-paid Christmas buffet dinner after reviewing the menu and it had a good selection of vegetarian options however, on the day, a number of the options had been removed and not replaced with alternative options, so I ended up eating pasta (uncooked and extremely basic and bland) and pizza. Not what I expected for a Christmas buffet dinner and for what we paid so extremely disappointed. We would have been better off booking an external restaurant and getting much better value for our money.

The staff were very helpful, the room was very comfortable. The view was excellent from the room.

Modern business hotel with high class furnishing. Great service and corteous personnel. Clean and comfortable room with a great view, especially at night. Central location in Bangkok near Asok BTS station and sukhumvit metro station. Calm and relaxing rooftop pool area. One of the best rooftop bars with a great selection of craft beers, open until late.

The room was still not cleaned at three in the afternoon, had to call reception. Was cleaned right after the call, so still good service.

I stayed in the busuness executive room, which actually includes quite some additional services such as free laundry with four pieces per day and the access to the business lounge. This is quite nice additional service I didn't expect. The room was comfortable and large with nice view to see the night view of BKK city. Location is also good, very close to the BTS and Metro to visit BKK city.

Breakfast was just fine. Lots of different options from different countries such as indian and chinese food, but the taste was just fine. If it is not included in the room price, I would not take it.