I had the pleasure of staying at this hotel in April and I must say, the experience exceeded all of my expectations. From the moment I arrived, the staff was incredibly welcoming and attentive to my needs. What really stood out, however, was the exceptional customer service I received during a bout of sickness. The hotel staff went above and beyond to ensure I was taken care of and they promptly brought me any thing I required, they also helped me to reach a hospital when I ask for it, and even shortened my stay without any additional charges, they only charged the days i stayed in. This level of compassion and understanding is truly rare these days, and it made all the difference in my overall stay. The hotel itself was clean, well-appointed, and very comfortable. The amenities were top-notch, and the location was perfect for exploring the surrounding area. I cannot recommend this hotel enough to anyone looking for a relaxing and stress-free getaway. If you're considering a stay here, rest assured you're in good hands. The staff's willingness to go the extra mile for their guests is a testament to the hotel's commitment to excellence. I will definitely be returning in the future!

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Great hotel, there for fifth time

The location is fantastic. Sheltered all the way to Central world, Big C and Platinum mall etc. all within walking distance. The breakfast spread was good. They serve very good green curry, red curry and noodle soup during breakfast. A wide selection of juices and fresh fruits. Also you can have eggs in various style just need to ask and they will oblige. Chef Eiam is so friendly and is very customer focused. Thumbs up to him and his team of chefs.

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Location of the hotel was great because it is next to the Chitlom station, and is connected to the Ratchaprasong Skywalk. The skywalk is connected to the CentralWorld mall, and it also linked all the way to Siam Paragon, hence no need to walk at the street level with the heat and the traffic smog. The room was a good size and we were upgraded to a higher floor (thank you to the Team). Breakfast spread was not too bad, but it would have been nice to see a rotation in menu (we had breakfast there for 4 days). The staff were attentive. We had a leaky taps in the bathroom, and they were able to fix the issue (by changing all the taps) very quickly.

Nothing not to like.

Excellent location, wonderful, friendly staff and hotel offers great food, beautiful rooms and lovely pool area.

The pool was covered - outdoor or partial outdoor would have been nice.

We stayed at the (excellent) Club Level and were very well looked after by the Club Lounge Team. They went out of their way to make us feel comfortable and were extremely freindly and effective without being intrusive. The room was comfortable and well equipped, the property also offers a beautiful indoor pool plus spa and gym. Food and drink at the club lounge were very varied and of excellent quality.

nothing to complain about. The property and the team made sure we had a positive overall experience.

this is hands down the best hotel in bangkok - everything about this hotel is amazing. Highly recommend to all visiting bangkok

Overall a very chic modern hotel built right in the central district close to so many city center attractions and shopping areas including the metro train, bus stops, malls etc. The amenities in the hotel are excellent coupled with a very courteous and kind staff. Breakfast is not to be missed - the best I have had in a while owing to the diverse range of local and international cuisine. Special shoutout to the housekeeping staff for being so efficient and perfect in thier job ensuring a super clean place each time. :) Big thanks to K.Ju at the frontdesk for sorting out all the details so diligently that I felt at home. Very impressed with her kindness and mannerism. Kudos!

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Very good location with comfortable beds (pillows too soft for my liking) and great breakfast!

Housekeeping wasn't up to the mark. I have to ask for bath towels 4 times out of my 7 nights stay there. We are not given a new pair of room slippers as though housekeeping expects it to last for a week!? Room amenities were not replenished daily, in fact, it was not replenished at all (Coffee stick and tea bag)

staff : Tar is super helpful ! I will come back

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