I liked the staff, the building, the service. I had a good stay. The rooms were spacious and had a nice view. I liked the swimming pool and the fitness center.

I didn’t like the taxes that were added to the food and services like pressing. There’s always taxes and service fees that inflate the prices (that are not that low)

We loved the swimming pool and the set up of our apartment for 4 people (two bedrooms with view, two bathrooms, living room plus kitchen). Also big kudos for really quick fix of our air conditition after it broke down.

Really expensive bar next to the pool where you can't drink your own drinks.

The rooms are really big, and so are the bathtubs. One especially positive experience was that the hotel allowed us to keep our bags a couple of days before we were to check in. All areas were generally clean, and the rooms had good amenities. It's only a 10-min walk to Silom area/BTS, which is perfect. And the rooms have massive windows with good city views!

The rooms smelled and looked kinda old. Don't get me wrong -- everything was great, but you could see the difference in terms of the somewhat inconvenient location of charging spots, completely randomly placed light switches, coffee/tea being basic nescafe/lipton despite the high price of the rooms, relatively patchy internet, etc. Everything was just a tad underwhelming.

The hotel was very clean and tidy,staff excellent. We had noticed the not many were drinking from the pool bar as the prices are very high,we had a couple of drinks but stopped due to the prices and no happy hours or specials.

The room assigned to me was spacious, comfortable bed and beautiful view. All amenities were working 100%, the wifi is amazing and fast, the bed is super comfortable, the room and everything is well maintained and clean and quiet. The staff is very friendly and helpful, supportive and kind. Location is conveniently near to the MRT or BTS and restaurants and other shops.

I liked everything and had nothing that i disliked. I feel that the staff and management has gone out of their way to make my stay comfortable and enjoyable.

The breakfast and the venue for the breakfast is much improved since our last stay

Some areas starting to look a little tired

From the time of an early check in, until our late check out, everything was amazing. This place is centrally located, so moving around party places like Silom Soi 2 and 4 was just so easy. The hotel staff were super super sweet and the pool facilities and room service was top notch. Probably one of the best hotels I’ve stayed in my life. The view from both the balconies was gorgeous!

Just that smoking zone is downstairs.

The Urbana Sathon has been our hotel of choice in Bangkok three times now. Every time we are here the hotel has improved. The staff are superb, I had a last minute request for some printing of documents and the front desk staff helped me. The food is fantastic and the pool area perfect for relaxing. A lovely part of town, excellent dining options nearby and very good value for money.

Nothing

Spacious rooms and great view

Dated interior and not the best smell

Great value for money. The room was spotless and very spacious, the location couldn’t be more convenient—lots of great restaurants right around the corner—and the staff were always happy to help, from arranging taxis to anything else you needed.

The hotel requires a cash deposit at check-in, which meant a 15-minute round trip to the ATM—quite inconvenient if you arrive late. I also wouldn’t recommend their breakfast offerings.