The staff was the friendlies and most helpful of all. The room was cosy, very comfortable bed, everything was good quality. The hotel itself is very nice, the mini front garden is very cute. :) Location-wise perfect. No noises at all during day or night, yet easy access to any direction.

No such a thing :)

Initially I had booked another hotel in old town city but the hotel cancelled on us, on the day we reached Chiangmai airport. Hence I had to rebook another hotel and I randomly booked Chern hotel and it turned out to be a very good experience. This is a family run business, by Hanks and his wife Neela, in Nimman. As old town city is flooded, some of our plans were affected as there were some places we could not visit. We asked Hanks for help and he suggested some places of interest not affected by flood. He also has 3rd party contacts to book day tours for us. Also, we wanted to go Mae Kampong on Day 4. As we were not sure of flood situation, Hanks helped to check whether it's safe to travel to Mae Kampong. I am very impressed by his service and resourcefulness. In the morning there is coffee and toast. The breakfast is simple and I like it. The coffee smells and taste very good. Tea also tastes great. Neela is usually at the breakfast table, she is always cheerful, sending happy vibes to her guests, hence we always have a good start to the day because of her. The overall design of Chern hotel lobby, is bright, spacious, artistic, cheerful. I like it as I always like bright spaces. Hotel bedroom for 2 pax is clean and big, as compared to some other hotel bedrooms, which can be quite small. The drinking water offered by Chern hotel tastes really good and clean. There are also grapes offered to us daily and they taste sweet. Chern hotel location is also near to many eating places. If you are hungry and do not want to walk far, there is a local eatery less than 5 mins walk away and the food is not bad. Chern hotel is also within walking distance to Maya mall and One Ninman shopping area.

None !

Wonderful stay with wonderful hosts. I had booked a trip to Thailand from Australia with my partner and unfortunately we broke up just before the trip and I travelled alone. Hanks and Neela ( hosts ) were so welcoming, made me feel so special and looked after, particularly after i mentioned I was travelling with a bit of a broken heart! We had some lovely enchanted in the evenings and I felt like I was in the company of friends, not hotel owners. Breakfast was simple and delicious, location was great and room comfortable. Unfortunately I had to cut my trip short as my onward flights changed, but I would definitely come back here!

The people that own/manage the hotel are just great and I would recommend this hotel purely for that. They were so kind and helpful when we accidentally made the mistake of not allowing sufficient time to book a car and get to the airport during rush hour traffic. Within a couple of minutes they made a call and someone was at the door to take us. (We made the flight with time to spare). The hotel is located down a quiet street in a vibrant area of the city. It’s close to the Maya Mall, which wasn’t all that impressive, but the area across the street has many restaurants and shops. The room was small but comfortable and they have coffee, toast and bananas in the lobby.

The only thing that I really didn’t like was the bathroom. You shower on a flat floor with only a shower curtain so water gets all over the bathroom floor. It just seems like a terrible design.

Pretty much everything. The owners are genuinely lovely and friendly people and you feel at home there. The rooms themselves are cosy. The beds are extremely comfortable. Air conditioning cold. The staff make the room up for you. It's pretty quiet in the area so you can sleep well. There's a nice little Cafe out the front too.

I was considering an 8 but ended up giving it a 9 purely due to the staff and managers being so great. The biggest downer about the place is the showers. I stayed in 2 different rooms and they are genuinely not great. The drainage didn't work and the shower wets the whole bathroom. Also in the second room I stayed in the fridge kept making loud noises so I had to unplug it.

So much about to say about how great this hotel is but the hospitality for us was truly the best we’ve had in all of Thailand so far. The owners are wonderful people and they make all the difference. The location is great. Restaurants, scooter rental, massage, “One Market” is all in walkable distance. Being close to Old Town also means being in pick up radius for any excursions we booked on Booking.com. We’ll definitely recommend to anyone visiting Chiang Mai.

My stay at Chern Chiangmai Boutique hotel was wonderful. I had initially booked another accomodation but it was very close to the main street and so noisy that I couldn't sleep. Therefore, I booked my room at Chern last minute and I was happy that it was very quiet. It was also extremely spacious and well equipped with everything needed. The owners were extremely friendly and very helpful. They helped me book a taxi to the airport and personally said goodbye despite I had to leave at 6am. Next time I'm in Chiang Mai I will book this hotel from the beginning!

I can honestly think of nothing. I was very happy with my stay. The location is also very good in the middle of Nimman. I can only recommend this place and will stay there again. However, it is a bit pricier compared to other accomodations in Chiang Mai.

This hotel is perfect, this is my second time staying here . I really look forward to staying at this hotel . The owners are friendliest people you will ever meet . Nothing is to much trouble . The hotel its self is in a good location central to everything . The rooms are very modern and well decorated , The free WiFi in the room and lobby is excellent . Great large screen tv , The beds are comfortable. A very good Large wet room with a powerful shower . The hotel is quiet and secure they also offer a good complimentary breakfast . We will be returning again in the near future thank you for everything

Nothing

This place was the perfect mix of guesthouse and high-quality facilities! The hosts take care to remember each guest's name, and are not only friendly but very cool! Everything was clean and super tasefully decorated, and the basic breakfast in the cafe was really nice. It's right at Nimman, so you're a short walk away from some of Thailand's best cafes and cool restaurants. You'll definitely have a good Chiang Mai visit if you stay here (they'll make sure of it!) Especially recommend for travelers who like to get to know their hosts.

Be warned - the entirety of this very hip neighbourhood (Nimman) is close enough to the airport that you will hear planes very regularly - the good news is that it's not a 24/7 airport so they'll stop at some point in the night!

Everything is cozy about this place: the reception/dining area, the green garden outside. But what really distinguishes this place is the most personable treatment by the hosts Phuri and Nira. I have been there before in somewhat hardship circumstances and they have always been the most helpful. At this point I consider them as friends.