Hotel itself is nice, I like the room and the atmosphere. However, the location is not the best, it's quite far away from happenings, and it is on a very dusty road, which makes walking in the area unpleasant.

The staff were very nice and friendly when I stayed there last year. This time, the check in and breakfast staff were very unfriendly and unwilling to serve. I received a email with a link from the hotel that I need to pay again because there was something wrong with the payment. The message also appeared on my booking.com inbox, which seemed legitimate, but was actually a scam. Have a feeling that the message was sent to me from the hotel staff.

The room was clean, very comfortable, and the staff were amazing. They were extremely accommodating. They went over and beyond to help make our stay enjoyable. We had a fabulous experience at Hotel Ping Silhouette!, especially our kids! They enjoyed the pool so much! The hotel took advantage of the downtown location to walk to a historical landmark, Tha Phae Gate, local markets, and situated by the Ping river. This hotel is the perfect hotel for a weekend gateway in Chiang Mai!

The quiet position of the hotel on the river & away from traffic noise & easy walk to various cafe's & restaurants. The breakfast was amazing & one of the best buffets we have had so far in Chiang Mai! Definately suggest guests take the breakfast option up 👌

We arrived around 7:30pm on the night of the 15th April & it was pouring with rain & there was no clear signage for the Hotel, so it was VERY hard to find, so just be aware of this if arriving after dark or if raining. The lady who checked us in on the evening of the 15th April was a little rude, particularly the next day (16th April), panicking & stressing us to move our car immediately without giving us notice or asking us earlier.

The breakfast was a smaller selection but so delicious & meant you didn't over indulge! And the coffee machine was good. Beautiful cool, peaceful surroundings to eat in and start your day. The room was spacious & trendy decor, Aircon nice and cold, the fan outside on the deck was perfect (especially for drying washing!) The bathtub was very small but my husband used it as a plunge pool when the swimming pool was out of order lol. The location for the annual Yi Peng Festival/Loy Krathong was perfect (which is why we chose the location) & the Khantoke Dinner was lovely.

The pool was out of order for for cleaning for 3 out of our 4 nights

The front desk was amazing. They have a very nice breakfast. The outdoor courtyard is on the river and well kept. AC was great. Location is close to lots of great food. Service was so good they gave us a late check out and as we started dragging our luggage out and suddenly two attendants appeared to carry our luggage. Top notch all the way. It's also very quiet. We would happily stay again.

Pool could have been a little cleaner, but it was no issue. Tiny bit of algae, water was clean.

Lovely place, very quiet. Friendly staff. A few nice restaurants nearby – and a massage centre.

It’s on the other side of the river to the old town which means it’s a nice retreat after a day/night in the hustle and bustle intra-murus. But it costs a few baht more to get to from the airport (only 50 so nothing to worry about) and the day trip operators don’t like to pick up from that side of the river so you have to walk into town. It’s about 20 min walk to the edge of the old town. No problem really – if you don’t want to walk just grab a Grab (Uber) for 200 Baht.

Location was good in the city. Lovely setting next to the river - an oasis of calm in a busy city. We would stay again.

On the first night we were kept awake by some very loud people in the next door room, but otherwise no problem with noise (stayed for a week). The breakfast options we found a little strange - maybe trying to cater to many different cultures

This was a quick overnight stay in Chiang Mai, and we chose it primarily for location. We were pleasantly surprised by size and comfort of the room, early check in, the relaxing seats outside by the river, the friendliness and helpfulness of the staff, and the amazing breakfast. We would definitely stay here again.

The pool has full sun exposure, and it appeared a little green (possibly algae bloom, which can happen, and we understand). Most likely a temporary thing can be corrected so not downgrading our rating based on that.

Cosy boutique hotel outside of the Chiang Mai touristic centre although within walking distance. The rooms are decorated nicely and are very comfortable. Breakfast is a set menu rather than a buffet which adds to the boutique touch. Helpful staff when looking to organise your getting-around Chiang Mai and activities. Overall a great experience.

Nothing worth mentioning.

The staff were friendly and very caring. I was immediately upgraded to the River room which is spacious, with a lovely bathroom, making the deal I got extremely good value for money. The breakfast menu is quite limited but everything I had was delicious and well presented. All in all this is a conveniently located and charming boutique hotel.