The staff is very kind and helpful, they are a team of young people quite friendly and ready to chat.

It is far from the main tourist destinations and spots and taxis or grabs take a long time to arrive

Good value, nice restaurant and street food near by. Easy to explore city using Grab.

Facilities are old, including plugs and lamps.

La Mai is excellent hotel to stay if you want to stay little outside of central Chiang Mai and having bike rented. If you do not have bike then also, it can easily reach to central by taxi. Good choice of breakfast, fruits, cereals, hot breakfast. Staff was very friendly and helpful. If you are non vegetarian then you will have plenty of option to explore street food around the hotel.

Staff were lovely. Hotel is situated in a residential neighbourhood. There was an abundance of local food on the door step. Easy access to central Chiang Mai.

Swimming pool a touch on the small size for a hotel of that capacity.

The staff were amazing and very helpful especially the reception

The rooms were clean, but the toilets were not designed well, when you shower water goes everywhere

For my purposes the location was great. the staff were helpful, there were some language issues though. The rooms were adequate.

The room cleaning was a bit below par. I am nitpicking though.

The room was comfortable and we slept really well. The staff was very friendly.

The breakfast food was cold for hot food which was a pity. A bit noisy in the corridors in the morning with guests and cleaning staff being a bit loud talking.

Ample underground parking and friendly staff. Clean room and tea and coffee facilities available in the room which was a bonus. Also local markets just outside which was handy. Great views of the tree lined avenue and the Ping River.

Lighting was a bit sparse in the room

Big bed and cleanliness. The bed is soft and they have hand held bidet which i love it. The room is big.

It is a bit old. The staff is nice but hope the information in the hotel is better

Amazing staff, second night before sleep the AC started smelling sour 5 min after we called reception they had a new room ready amazing. Good breakfast many options. Nice hotel i recommend will come again.