The staff at check in were amazing and handled transfers throughout all of Phuket. Katie was on during our check in and it couldn’t have gone any better. When the AC played up, they were fixing it within 10 minutes and so polite about it. You cant get a modern place within walking distance as good as this. Even the mini fridge was value for money.

Bathroom amenities such as shower gel was empty for the whole duration and was not filled.

Conveniently located a few hundred meters from the beach and the main market in Patong. The staff of the hotel is exceptionally polite and helpful. They come right up to your room to show/explain you the working of any equipment that you might not be familiar with. Request for one hour early check in and one hour late checkout was honored.

The swimming pool and gymnasium are rather small. There was no hot water in the kitchen sink or the bathroom washbasin.

Good location, only 5 minutes walk to the beach and one street behind restaurants and 7/11, so far away enough from the street noise. Accommodation looked as described, it was handy having a kitchenette to have food in your apartment. Two separate air conditioning unit for bedroom and main living area. Rail outside on balcony to dry clothes, plus chair and tables. I was remote working and got internet speeds of 100+ mbps. Comfortable bed and good shower pressure too. Pool area got sun until approx. 4PM before it was blocked behind another taller building. Would recommend staying here!

The main pool was a little small but that would be me nitpicking - the ocean is literally 5 minutes away.

This was our third or fourth time here, great location, friendly staff and lovely roof top pool! The beds are the best in Patong and they have this app where you can order room service or for your room to be cleaned and they are bang on it every time! Great little clean and friendly place in a great location. It’s also fab having a kitchen as eating out everyday can become expensive!

Even though the hotel is located in the busy Patong, the street of BYD is very calm and quiet. The apartment has everything you need, including a very comfortable bed, and a fully equipped kitchen. The facilities are very complete, including gym and a very pleasant pool area in the rooftop. But above all, the staff treatment was unbeatable from minute 1. They allowed us to use the facilities all day even though we had check-out as we were flying back that same day. They even have a shower in the lobby for checked out customers. The front-desk staff was wonderful with us, and we couldn’t ask for anything else. Aoy and the rest of women (we do not remember more names) made us want to return to this place. Thank you all.

Everything was good.

The apartment is big and the hospitality

They not allowed to smoke in the apartment

Great layout of the room, large very comfortable bed, great location tucked away from the hustle and bustle but close enough to walk to everything. Welcome drink and towel on arrival was a lovely touch, our room wasn’t ready when we arrived so they stored our luggage whilst we had some food in the restaurant. As a hotel guest you get discount in the restaurant and bar too.

Our air con unit was quite loud and also dripped a lot, we would’ve brought this up during our stay but we were only there for the one night

Very comfortable. Excellent staff. Room service was very quick. Nice Restaurant.

The rooftop pool was closed for repairs. The courtyard pool area was very small.

Lovely accomodation / room, super comfortable. Absolutely lovely staff, particularly the staff from the restaurant, c’est la vie. We enjoyed the breakfast buffet. Our favourite part though was our room. We thought it was beautiful and very comfortable. Housekeeping daily which is nice. Allowed earlier check-in which was wonderful. Liked the quiet location too.

The only thing I would say is our shower temperature was not very constant. The shower itself was really good

Amazing hotel apartments! Huge full apartment rooms with balconies! Great customer service very attentive and thoughtful hotel services; like they let us check out and keep luggage in storage room while we spent the day on the beach and then we came to shower in lobby toilet (includes shower box)… I highly recommend this hotel because the location is right at Patong centre, walkable to all main spots but it’s a high quality establishment!

Pillows in bed not as comfy because it’s the sinking kind