Prime location, friendly staff, nice pool, daily room cleaning service, comfortable

In my room I didn't have a balcony. As per the booking.com app room image I was expecting a room with balcony.

My partner and I really enjoyed the location of Orchid Garden Hotel. You've got OTop Market, Malin Plaza, Dragon Night Market less than a 10 minutes walk from the hotel and Bangala Rd, Jungceylon & Central Patong shopping centres about a 15 min walk. The pool was just what we needed after a long day of exploring Patong. The room itself was very basic, there wasn't an iron or ironing board in the room but they do offer a laundry service. The staff at the hotel were absolutely lovely, very helpful and kind. I enjoyed that the hotel is away from the city centre, it was very quiet most mornings.

Walking into the city centre wasn't very pleasant. You can smell the sewers when walking down to Bangala Rd along the main road.

Everything was amazing, The reception lady was so funny and helpful, she didn't speak english but she was so accommodating. The pool is great, the sauna was the best thing ever ! We had breakfast and lounged by the pool, beers in the evenings. The location is perfect to walk into town but be far enough away it's so peaceful and quiet. There are shops nearby with a wholesale drinks store for super cheap beer and water. Room is super nice and comfortable, and the balcony is the best in the morning because the sun wasn't on us making it too hot. Fully recommend for singles, couples, friends and family. One of the best stays I've had in years of traveling. 😁

location was nice, staff very friendly and helpful. room spacious and very clean. Easy walking distance to beach, shopping, restaurants and bars. Close to Malin Market.

drinks depot across the road was very noisy. and some noise could be heard coming from the OTOP area nearby. unfortunately I am a light sleeper. this may not be a problem for others.

Everything was good overall with location, nice pool, and everything is comfortable and clean.

We decided to stay 2 extra nights after booking 3 online. They told us a price and then and end of stayed they added on a breakfast fee without notifying us.

Very cheap and clean. With a beautiful private pool, good location. Very few guests, then very quite.

Receptions speaks very little English, need patience

I liked that it was not too crowded and busy unlike the main city. Also during the night usually it would be loud and noisy but the property was very secluded so it was nice and quiet along with being in near proximity of shops,malls, beach etc.

All things good but it would be better if the breakfast menu was a bit more optional and had more variety, nevertheless everything was good.

Location is great, easy access to all the main places but also slightly off the main drag so quiet of the evening. Big double bed and room good size. Staff were friendly.

Only reason to mark this hotel down. On arrival, we checked into our room and found the safe wasn’t working, appeared the battery had gone. I spoke with reception who came up to check and said yes battery gone, they would get it sorted whilst we were out for dinner. They never did resolve the issue so our valuables were left unsecured.

Great location, in a quiet spot but only a couple of minutes walk from all the action. Very clean, well maintained and serviced hotel. Staff very friendly and helpfull despite English being a little bit of a problem. Absolutely no complaints about the service provided.

Rooms were large and very clean, but they were pretty basic. Had a wardrobe, but a couple of drawers would have been helpfull.

A pleasant hotel with very friendly and helpful staff! I had a pleasant and spacious room with a balcony. It was quiet and perfect for me! The location is also very good, whether you want to go to the beach, go shopping or find something to eat, everything is close by and within easy walking distance!