Very nice hotel and super friendly staff. Especially Berat was very hospitable and made sure we enjoyed our stay. The location is ideal, with the hotel being directly next to the busy pedestrian street. Nevertheless, the windows were isolated well and we couldn’t hear anything at night.

The bathroom was a bit disfunctional. You had to walk through the shower to get to the toilet and the faucet was extremely difficult to turn off.

Location was great and some members of the staff where very kind and helpful !! Breakfast was also very rich

The manager was very rude and disrespectful, the room started smelling the the third day I believe and they told us they would give us another room that was the only one they had and lower category than ours but no refund. The room they gave us had no soundproofing and when we went downstairs to ask for another even though they said it was the only they had free they did give us another room clearly showing they lied before to give us the smaller room. When we asked the next morning for a refund due to us sleeping at 3:00 am for the trouble they said no and they gave us free breakfast for 2 days and room same as the one we had before and the manager said “that’s good enough for you” with disrespecting tone

The room was very nice and always clean — it was tidied up perfectly every day. All the staff were truly amazing: super friendly, welcoming, kind, and always helpful. The location is excellent, just a short walk from Taksim Square and well connected by public transport, with plenty of restaurants and bars nearby. Despite being in a lively area, our room on the upper floors was quiet and peaceful. Breakfast was also excellent — very rich with a wide variety of options: sweet and savory, continental and traditional Turkish, and it changed every day. A really pleasant stay!

If you read this, meaning you are looking for feedback. This hotel shouldn’t have any vacancies, if they do, book fast! The facilities, the people & location made our holiday memorable. We have stayed in many hotels around Europe, including Paris. This is the BEST hotel. Thank you to all the personnel!

None! We should have stayed longer!

This hotel is superb! Firstly, great value for money. A very reasonable price for a luxurious experience. a beautiful combination of an old classic building, combined with modern chic designs and art. Staff was helpful and friendly. The breakfast is amazing and was accompanied by great music. Location is excellent with proximity to metro stations, lots of food options and just a block away from a lively nightlife scene, full of bars, clubs, and live music yet the room was quiet. couldn’t hear any of the loud nightlife that goes on just the short distance away. Highly recommended.

Everything was really great. I will definitely come back to this hotel — it’s my first choice if I have the chance to stay again. It was excellent value for money. The location was perfect, and the staffs was very nice and helpful. There were just a few very minor issues, which I mentioned earlier, but overall, it was a wonderful experience.

Everything in the hotel was generally good, but there were a few things that were a bit inconvenient. For example, there was no duvet or blanket on the bed. I only realized this in the middle of the night when I got cold and looked for one, but found that there was no extra blanket in the room or in the wardrobe. Another issue was the design of the bathroom tap. It was quite unusual, and I had a hard time figuring out how to turn it on. In my opinion, that design was not really suitable for a hotel—it wasn’t user-friendly or sustainable at all.

Good room. We took the junior suit which I highly recommend. Very nice staff and excellent service and location.

The AC is terrible. They are using a split AC that doesn’t work well so the room was super hot and the AC itself is very noisy. I recommended them to fix it and let the split one as backup but ofc when the fix and upgrade it. The pillows were not comfortable and need to also be changed to better ones. But besides these two points the hotel is really worth it.

The staff were amazing, very attentive and polite. Always receptive of our questions and queries. Helping us (my 5 year old and I) out with a lot of info, especially as we arrived to Istanbul (with our flights affected) by the snow. I also loved the attic room we stayed which was a very peaceful oasis in the heart of Beyoglu. It made our short stopover in Istanbul very comfortable.

The rooms are beautiful from the pictures, but staying there, their wear and tear is apparent. This is by no means a major criticism, just a small detail. The curtains for instance were no longer closing properly in our room but the staff were very swift and efficient in helping to repair them.

The room was comfortable and nicely designed, and we slept well.

A few things in the room were not working, the spotlights in the shower, the fosset in the sink was a nice design but not practical to turn on and off, the kettle was overcomplicated and didn't work. The centre light was very low. The lamp shade is not suitable for tall people. The bathroom cup was dirty, full of toothpaste, and looked like it hadn't been cleaned in a while, water marks on the shower and minor. The fine details have been overlooked.

The rooms and the hotel are beautiful! The location is the best in the city, right at the heart of all the action! A special thank you to the team who worked so diligently with a warm smile to make everything perfect for our special holiday as I celebrated my 40th birthday, with a surprise cake in the room! A special mention to the front office manager Sezgin, Nihat, the gentleman whi checked us in, the gentleman who cleaned our room so well everyday! A stay so great, that we’re booked to come back again tomorrow :)