My second time staying here and it was a great experience. We were pleasantly surprised with an upgrade to our room which was amazing! The breakfast was really good and the staff were so friendly. Would highly recommend!

Only 2 small things we noticed which would have changed our rating to 10. There is no ramp at the entrance so it was a little hard to get in and out the building with a pram. And there were some noticeable stains on the bed throw which is for decor so didn’t bother us too much.

The staff were super friendly , especially Guven and the other manager when I checked in . Their english was very good . The breakfast was excellent , they could add some fried eggs or omelettes lol . But was very happy with my stay .. their hotel rates are also very good for this centrally located hotel . Will definitely stay there again .

There’s nothing I didn’t like about the property.

Absolutely spotless hotel and the staff couldn't do enough for us. They are so friendly and helpful. Great central location, literally 2 minutes walk to the metro, which is then a 5 minute ride for about 10p to the Blue Mosque, Hagia Sophia and Topkapi Palace. The buffet breakfast was typical Turkish food and us being of Italian heritage were more than happy with it. Even if you are a bit fussy there is something you could eat. If not, there is a fantastic food stand directly outside that serves a fantastic choice of sandwiches and kebabs with cheese toasties for less than a pound. Would definitely recommend this hotel and when I do return to Istanbul, I would definitely stay here again!

The location is perfect, if you want to visit the old city with all its monuments. The staff are extremely friendly, specialy the receptionist Guven who's a helpful, profesionnal and intelectual person, speaking several languages and giving reliable advices.

the proprety could be more clean.

The location of the hotel is perfect, there are lots of varieties in breakfast, And everyone is caring from the entrance to the exit. You feel as safe as at home, thank you Mr. Emre and Guven.

All satisfying.

The food was amazing, fresh and loved the variety, the staff were amazing especially Engin (apologies if i dont have his full name, but was the Receptionist) who greeted us and upgraded our room at no extra cost, supportive and so helpful

nothing, was the best experience iv had till date, considering i have travelled to other hotel across the world at 5* hotels

It is very near to grand bazaar and other shops and the staff were very nice. The housekeeping Maya also did a fantastic job and was a very nice person.

They are not flexible in terms of check out time and we had to stay out for 8 hours without a room

The room was spacious for 3 single beds. Nice bathroom. Well located, near Sultanhamet; lots of shopping stores for long/party dresses. Close to tram station. The breakfast was good. The swimming pool and Spa were great. The gym was great, too

Air conditioner did not work properly. We called to be helped. The staff did come but never a company, to fix it. The small window was not enough to allow fresh air. Since check-in the room's floor was never cleaned. I had to pass the shower towel mat around the room to eliminate the feeling of ground coffee... Overall, we liked the hotel, but they need to improve only these 2 little details for room #111 (Air conditioner and mopping the floor)

I booked the hotel the second time. And it will be the third time there, incha Allah . The best thing I like about the hotel is its location: opposite the Havist station to connect to the airport, and close to the Beyazit meydani metro station. With regard to cleanliness, it is daily, and I thank the worker who cleans the houses, as she is very respectful. I thank all the hotel workers. As for breakfast, it is very varied and wonderful

Nothing mentioned

We like location, gym, swimming pool, sauna, steam room etc. The rooms were clean, just enough for 2 people. There was fridge, ac etc. Sauna, gym,pool & steam room were free to use. Good breakfast

Could provide a iron box. I was surprised that the property didn't have the dinner service considering they got an excellent roof top facility with views across the sea. We feel like the staff who sold us the mobile Sim overcharged us considerably looking on the other shop windows.