The view was nice The staff was so helpful It was a safe place to stay at and comfortable too

The breakfast was boring,nothing really special. The only thing you would like to eat is his dogs and egg can’t really see an interesting amount of food it’s just the same everyday and very simple for such a good hotel! When ever we wanted the rooms ti be cleaned, the only thing that we noticed was cleaned was the bed which was only made and everything else stayed in it’s place. Even empty Pepsi cans was at its place not even thrown away. The staff for cleaning the rooms was really horrible couldn’t notice a difference in the rooms after being cleaned. In the weekends they had some party’s and we couldn’t sleep because of the noise of people talking and shouting and it was annoying.

Location, food, restaurants, rooms

The AC is awfully loud and intermittent. For someone who is sensitive of sound when sleeping, I found it better sleeping with it off but then the room was getting too warm…

The customer service in lounge, brothus and front desk were excellent.

I found a small stain on the bedsheet. I ordered medium rare steak in brothus but it came nearly well done. Plus, there was a staff who came into my room without waiting for my response.

I enjoyed everything about Pullman Downtow. They are faultless. The services, the staff, the hotel, the views and breakfast options. It is the best hotel I have stayed at and I travel globally. Its location is perfect as it is near everything really, especially Dubai Mall and Burj Khalifa, where there is always something to do. Its good for a walk by the canal and the surrounding areas are beautiful. There is also many opportunities to see the Dubai high life of the people and all the supercars driving in and out of the hotel, as well as around. Incredible experience. I would highly reccomment the Pullman Downtown hotel as it was simply exceptional!

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First of all, I’d like to thank everyone in the hotel for making my stay very comfortable and pleasant, the staff on reception were so friendly and welcoming, always willing to assist me with great smile The restaurant was clean, the breakfast was delicious and diverse with many cuisines, chairs and tables were comfortable and the staff were so helpful and always looking forward to help me The swimming pool was clean, big and deep enough to enjoy swimming, as visiting in summer, the pool was located in a place where the sun won’t directly hit you after 2:00 pm, avoiding sunburns and enjoying the pool to the max The hotel is easily accessible by public transportation, buses are available in the area taking you directly to the metro station, close enough to Burj Khalifa, in good weather conditions you can walk for only 20-30 mins to reach Dubai’s most attractive area, or you can just take an Uber for almost 25 AED.

Staff were good and attentive.

Breakfast was not great. Food lay out, taste, variety, healthy choices were all deficient. latte-Macchiato was terrible.

Modern and spacious room, good breakfast service, great location. Staff very helpful and friendly! The spa was amazing too

Hotel didn't have much of a taxi service like other 5* Dubai hotels. You either have to order your own taxi or get a private hotel taxi which are almost triple the normal taxi price

• Very cool outdoor area, perfect for relaxing • Friendly and welcoming staff • Excellent breakfast buffet with great variety and fresh options • Modern and stylish hotel overall

• Booked a room for four, but only got a couch instead of proper extra beds (the couch wasn’t even mentioned as a sleeping option) • Pricing was confusing: it said children stay for free, but the rate doubled when adding them—felt misleading • The room clearly wasn’t designed to sleep four people comfortably • Mold in the bathroom, which should be removed for hygiene reasons • Overall, not very family-friendly for those traveling with young children

Very nice staff, helpful, clean and comfy rooms. close to the center. 2 markets nearby so you can buy some some food if you wish. nice and clean gym. Everyday cleaning, they also have an iron in the room! :)

Restrauraunts were not "value for money" , expensive breakfast, its better to have breakfast at "Chocoberry" restraunt nearby very tasty and the same price you will give for buffey of basic food at hotel 79 aed per person. Swimming pool is always in the shade of the building, no direct sun, so you can't sunbath in the morning. and in the evening, only at the afternoon, but afternoon sun is not good. Also towels are very old and need to renovate.

Quality food

Stayed at 13th floor. The corridor carpet smell like vomit for the 8 nights I stayed.