There were no major issues with our stay at all, we always have a pleasant stay as well as a good nights sleep when we book here. The breakfast is always good and the staff is also friendly.

I just don't like that you have an elevator that have a lot of traffic and it's always filthy in the elevator. Fingerprints all over the stainless part of the elevator, food particles on the floor of the elevator. That part of the facility is getting little to NOOOOOO!!!! ATTENTION AT ALL.

Breakfast was wonderful! We had an issue with another resident but it was handled accordingly and very well. Considering we had over 30 boys for a team, we appreciate their hospitality and everything they did for our team and parents to make sure of our safety. I recommended them highly for anyone who comes to the area.

Just the guy picking on my kids but it was handled.

Everything was very clean, friendly staff, great breakfast, indoor warm pool and spa. Beds were very comfortable!

2 night stay. 1st night was awesome! 2nd night, High School Wrestling teams arrived in Droves!! Elevator burned up, we were handicapped medical patients on the 2nd floor. Hot water tank went out for the last night and day we were there. I don't think they were equipped to handle as many people that were there.

The location was convenient, the breakfast was delicious, the price was reasonable for a last minute booking.

The room could have been cleaned better. The room smelled moldy and had a wet, humid feel to it as if it had just rained inside the room. Apparently the room wasn't cleaned thoroughly, because the chair we had in the room at the desk in front of the TV was molded and mildewed, looked as if someone left it outside in the rain and brought it back into the room to dry and it got molded in the process. The TV remote was dirty, dirty. We normally stay here on all of our visits to Shreveport, but now we are considering staying elsewhere in the near future.

I appreciate the friendliness of the staff and the services I received. The linhiens was Clean and White and for my 3 Nights I enjoy Peace and Comfort. The foods was delicious, hot and well prepared. THANK YOU!

N0 PROBLEM

Everything was ok

The $25 fee they charge was never refunded to my card. I waited 3 weeks before calling the hotel to see if my money was refunded. I was told to contact my bank because it was released after I checked out. It was never refunded to my account. Plan on paying an extra $25 for your room price.

It was clean, quiet, and great parking.

The elevator was broken so me being in a wheelchair couldn’t get to my room on the third floor. I reserved a king size suite with pull out couch but had to settle for two queen beds no couch. The noise of the train outside was annoying at first but we got used to it.

Very clean and conveniently located. Very helpful staff, too. I felt like they wanted to make sure I had everything I needed.

I have no complaints about my stay. Was very close to where I was working. Will definitely stay there again.

Breakfast was just ok - not a fan of eggs (tasted fake). Glad boiled eggs were available! Service when juice out very efficient/friendly. For room cost, breakfast was a fair offering.

Microwave to warm serving. Real scrambled eggs. LOCATION - description sounded good, but since we arrived at night, we were frightened by all the loud rumbling through the night. Realized next day it was the trains running just behind property.

The staff was amazing. And very comfortable bed felt really safe there.

Drunk guy in the elevator beer was spilled all in it. And charged me 50.00 dollars after I had already paid for the 2 night stay. Said it would fall off my card when checking out. Sure hope they're right.