Right above the Gold Souq metro station. Good connectivity Clean, spacious rooms, Got a free upgrade to 401. Friendly staff at reception, restaurants especially Lily & Melissa in the restaurant Pomodor.

One housekeeping boy intruded into my room at midnight to check if i needed water. This was a gross violation. I could've called the police. Unbelievable incident. Otherwise all good. .

Rooms are clean and spacious... Location is good.

The African ladies on the reception they don't have any manners and respect this will spoil the reputation of the hotel. Car parking takes a lot of time to bring back your car

You horrible two faced valet park guy who yelled at me that’s disrespectful I don’t pay to be disrespected

The rooms are in great condition

Unfortunately the attitude of the staff all throughout my stay was average. It felt like they didn’t want to be there and made the experience unwelcoming.

Before booking, I was a bit hesitant due to the mixed reviews I read online. However, my recent stay was truly exceptional. From the moment we arrived, the check-in process was seamless. Judith at the front desk was incredibly friendly and accommodating, even allowing us to check in early. The hotel itself exceeded expectations. The breakfast buffet offered a fantastic variety of delicious options, and the dinners were equally impressive. The location was incredibly convenient, with the metro station located right downstairs, making it easy to explore the city. Since we planned to be out all day exploring, the hotel's location and comfortable accommodations were perfect for our needs. We simply needed a clean and relaxing place to rest after a long day of sightseeing. I'm happy to report that my experience was far better than anticipated. I would highly recommend it to others!"

Gold Souq metro station turn left and quickly left you there. Also Gold souq bus station. Lots of stores, and malls where you can find gold/diamonds. Clean grocery story by the Shipyard about two blocks from the hotel. Room/bed clean and comfortable.

I arrived late in the evening, very easy to check-in. My TV was not working, the next morning I call about it, and got it fix, but then again quit working after two attempt was fixed, then had issues with the hair dryer, safe and Airconditioner. The A/C never keeps the room at a comfortable temperature. I always had to wait at least 10 minutes to be served at the restaurant, because no hostess was around, also most of the time restaurant empty. I included all my meals with my hotel reservation. One day for lunch they could find the menu for the all-inclusive meals, that day I waited over 20 min. to be serve

We really love the hotel and mostly its location. Very convenient, the metro, buses, and taxes are at your doorstep. This is the best hotel to stay when you want to explore Dubai. The food is good and reasonable. The kitchen staff was very helpful. Melisa is a wonderful and very helpful person and very respectful. Magmud at reception is also very helpful and professional. The cleaners do a wonderful job. Thanks for the man at the door who helped us with all our trips. The room is spacious with good aircon. I would recommend this hotel to anyone who wants to explore Dubai.

There was only one dissert with all the meals for dinner.

he site says payment upon check-in. But the hotel cancels the reservation if you do not have the full amount on your card for all days of your stay. Once we had our reservation cancelled completely. For the second time, they were given 24 hours before arrival to pay the entire amount in full. We managed to stop by in the last hour before check-in, so we managed to save the reservation. The hotel did not respond to my questions and requests not to cancel the reservation but to write off the money for one day. It was very unpleasant. If we hadn't had time to check in before 14.00, we would have been left without a room. Therefore, I ask everyone who books this hotel to take this into account. The hotel does not answer such questions with anything.

With work when needed, this location is not a bad hotel. The subway immediately, the grocery store as well. There is an ironing board and an iron. This is already very good. Quite calm.

But you don't need to expect anything fancy. Quite a small room. The water was always either too salty or too hot. Only suitable for short stays.

We had exceptional service stay, particularly from Judith, who went above and beyond to make our stay very comfortable. The rooms were impeccably clean and well-maintained, with diverse good range of delicious food options. Their professional friendly service and options made our stay truly memorable. We will would highly recommend this hotel and especially Judith to anyone visiting Dubai.