We chose to stay last minute and so glad we did. Was only overnight but worth it. The bed was so comfortable i didn't want to check out! The shower was amazing and clean. The view we had was exceptional. We decided to have a meal and I'm so glad we did. I had the Yorkshire pudding for starter, and it was beautiful. Had the fillet steak, and it was cooked to perfection. Would highly recommend the steak! 5 star for the meal, i couldn't compliment the chef anymore, so we decided to have breakfast. The breakfast set us up for the day and again tasted amazing. A huge shout out to Erin, who took our order. I am an extremely anxious person, and she made me feel at ease and comfortable, I felt like I'd known her for years. She was very polite, down to earth, made us laugh, and an all round wonderful person. When we checked in, the receptionist was so welcoming, and my only regret was I never got her name. The only fault I have is the tv. It had no WiFi, so we couldn't watch nexflix and other channels, but apart from that, that's all I have. We loved this hotel so much we booked to stay again before we left. Well done banff springs hotel. You exceeded our expectations and more.

The location and hotel overall was great. Watching the sunset from the hotel was spectacular. Transport links were good (bus & petrol station). Food was excellent, although service not particularly warm as mentioned. View from our room did not disappoint and definitely got what we paid for there - although some items were a bit dated. Knowing the name of the person who cleaned the room was a nice touch.

We didn't feel too much warmth from the staff after coming so far, but we did see this towards other guests which was a bit sad. No curiosity about why we were there or stopping to chat etc, which would have made our trip.

Room was outstanding and up to expectations! Hotel was beautiful inside however the outside building didn’t look as good as the inside does believe me don’t be disappointed as the saying goes don’t judge a book by its cover!

Having to pay for breakfast (even though we missed it we got refunded) could have been an added extra for the price of the room as one night cost us £215

I had a room with a spectacular view. felt very safe as a lone traveller. I ate in the restaurant at night, it took over an hour & 15 mins to get served, they were very busy, so that was a little frustrating. But would definitely stay again

There was nothing I didnt like, it was clean, comfortable and the staff were very nice.

Everything apart from Booking.com ripping me off

If Booking.com had played fair, I would not have used them - they told me I had saved some money (I think it was about £18 pounds) when I confirmed my booking through them. When I went to the hotel, I discovered I had actually LOST nearly £16 by using Booking.com. Not at all impressed.

The hotel is modern, clean and rooms are well appointed. My small single en suite room had all I needed for the two nights I stayed and the bar and restaurant areas are nice places to eat and drink with nice views over Banff Links to Whitehills. Staff at reception were very helpful including the night porter who let me in and got me a glass of water to take to my room at 4am. Although the hotel is on the edge of town, with Banff not being big, its still easy to walk into town, down to the sea or to other places of interest.

Although informed of this at the time of booking, the wedding music from the function room can easily be heard in the room although it was over by 1am.

I chose this place for the "Sea view" and I was NOT disappointed. The view was brilliant first thing in the morning. The room was a little small, but to be honest, we did not spend much time in it. The wine and food in the restaurant was a quality far higher than I was expecting. I would love to stay there again. The staff were all extremely friendly ... LOVE 'EM :-x

Great service with a smile. When we reported our room's heating not working it was sorted immediately. Great restaurant. A decent dinner and breakfast. Superb views.

170 quid for room only was a bit steep for one night. I do understand that the place is booked out for weddings and functions so it is all about demand. The room was smaller than a usual Premier Inn one.

Friendly staff and very helpful. Room comfortable as is the King bed. Great Restaurant and a very filling breakfast.

For the price you would expect a fridge and some bottled water. You get a couple of small bits of shortbread. The room had a loud and annoying clicking noise like a drip drip drip which seemed to come from the radiator.

The location was amazing. Stunning views. I liked the decor of the hotel too, the big candle stag head being my favourite. The bedroom was of great size, and comfortable too. Ordered room service and it was great. Reception staff super helpful and friendly.

I just found that the room I was staying in felt like a room abroad with no AC. A little sweaty even with windows open.