It had all been refurbished from when we last went to your site

The nets for a new refurbished property was rubbish except for the twin room plus it hadn’t been cleaned through properly dust down the side of the chest of draws and the small cupboard didn’t use the twin room but the heating wasn’t working the main room after the first night couldn’t get the heating back on the freezer hadn’t been defrosted the top shelf full of ice you should leave instructions of to work the heating and put labels in kitchen and bathroom telling people the water very very hot

Lovely helpful staff Nice location Accommodation met our needs

The clientele on site We went over to the bar Friday night and was frightened and appalled by the behaviour of a small group of guest … The women’s language was threatening and aggressive and could not understand why they were not removed from the premises as children were in the club and as adults we found it upsetting Did not visit again as did not want to experience such shocking behaviour… shame as we enjoy a friendly game of bingo

I had Chalet 22. A very positive impression made by the receptionist on arrival. March is out of season so the holiday park was quiet. Location is on a hill on the outskirts of town. Chalet was rather basic, but perfectly adequate for my needs. On my own so plenty of space for one. Very clean. Good value out of season. Good friendly staff.

Without Sat Nav you may struggle not to get lost and the approach is by steep narrow winding roads with traffic coming the other way. Walking to town and harbour and back would challenge the super fit, as a long steep walk, though there is a small bus that serves the park and seemed quite regular. I did not drive after dark as so challenging if needing to back up in the pitch black. Some approach roads have very poor surfaces. Less mobile people should note that the park is hilly, so might be best avoided. Bath had a rusty rim, no plug in bathroom sink, toilet flush was iffy, one power socket was faulty. Better for families than single travellers. No Wifi in chalet. Towels not provided. Duvet too thin for winter.

Excellent customer service, arrived about 3:30 pm for a 5:00pm check in so went into the Reception to find out which areas of the site we could take our dog in whilst waiting to check in, however we were told we did not have to wait as caravan was already cleaned and available. Given precise location and directions by the lovely member of staff as to where the caravan was and the parking allocated to the caravan. Great walks straight from caravan park

Amazing location Provided requested site Very cooperative and pleasant staff in the reception, two lady staff (on 16/08/2024 & 04:00PM)

You have to tell the customers to control their pets(dogs) to be kept within their allowed premises.. I had to ask someone to take off the dog litter from right in front of my caravan..

The cafe was brilliant. The food was delicious. The staff were lovely. The caravan overall was good for the price. The bed was very comfortable. The wardrobe was large.

Having a three bedroom caravan took away my side of the bed. One of the windows in one of the children's bedrooms didn't shut at the bottom.

All staff from reception bar staff and overall park staff including shop were very welcoming and helpfull and work tirelessly to give there customers the perfect stay. The location is perfect for a relaxing break and ideally located for venturing out around torbay and further afield. Stunning views and walks are in abundace not to mention a host of cafes and bars around the local area and harbour. The park is very clean and well kept up and the entertainment is ideal for all the family.

The arcade on site was very small and in need of an update for kids to have something to do on a rainy day.

2nd time, we have stayed on the site. 1st was in a chalet, which was great . This time in static caravan number 12. This was very spacious, very clean, and had everything you would need. Clubhouse and all staff were great and helpful 👍

Nothing

Warm and comfortable, good location and good facilities. Grounds well maintained.

Nothing really. Did have a problem firing up the central heating… couldn’t see any instructions anywhere. Boiler had tripped out and needed resetting, found out on internet using YouTube

Beautiful location Spacious caravan with everything you needed Plenty of linen The play park for kids was lovely

The single toilet was so tiny you couldn't move to wipe your bum! The entertainment wasn't great Amusement arcade was pointless