Lovely historical building. Generous sized bedroom with beautiful view of grounds. Modern bathroom. Heating was good in the bedroom and bed very comfortable. Lovely dining room .Parking was good beside the main entrance to reception. Breakfast was very good with plenty of choice and served very quickly. Pleasant staff at reception and in the dining room. Didn't have chance to experience the gym or other leisure facilities.

Duvet on bed was very heavy and very warm ! Portions at dinner were on the large size - too much for us . Would prefer an option for smaller portions.

Wonderful building! Fabulous room & very friendly staff. So good that we cancelled another hotel to come back again!

Would be good to have tissues, body lotion and better quality coffee in the room.

Beautiful building in very pretty location, fascinating history.

We have stayed here twice before and had a very good stay each time. This time not so great. We had booked a deluxe double on Booking.com but we were charged £85 more than the hotel website, so not using booking.com for this hotel again. The windows in our room, Charles III, had been sealed shut, so the room was stuffy, hot and airless. The toilet seat in the bathroom was the wrong size, and the toilet is connected to a very noisy pump system that goes off randomly in the middle of the night. The hotel was fully booked so couldn’t change rooms, but would recommend that people avoid this room until the windows can be opened and toilet seat replaced

The staff in the hotel are all so nice. They are chatty and attentive but they are very busy and they are probably on the short side when it comes to staffing. The breakfast was buffet style and the food was very good quality with plenty of choice

The lodge was smelly on arrival. we couldn’t work out where the smell came from. Bins outside were empty. It was a musty smell so maybe this lodge had not in use the previous few days? We left the front door open a lot because of this and the windows open to try vent the place and by day 3 when we were leaving it had improved. I also think the couch bed is very old and needs replacing. It looked tatty. The dining room chairs also need the fabric cleaned or else be replaced because they are all stained.

The room was awesome, a little kitchen area, the bed was huge and the room was really clean. The restaurant served exactly the same food as the bar area but without the service charge and I think was a little cheaper. The hotel had a small pool and a small gym. The front of house staff were functional.

The cleaners, grounds staff were excellent. Friendly, approachable and very chatty. The front of house were not, don't get me wrong they did their job but were not chatty, friendly or smiling they were just there. Another guest described the gym and swimming pool as grubby and needed a little bit of care. I could not have put it better myself. I found the onion rings very oily and greasy so I didn't eat them the waitress said: 'Yeah they are but I like them like that!' Not much I could add

True historical country home close to Canterbury and LeShuttle. The house is a gem, and many rooms are located in this building. The rooms are updated, renovated, good beds, beautiful views, lovely bathrooms. The main hall is spectacular, the grounds must be lovely in the summer. There plenty of pubs in the surroundings. Perfect relaxation after a day of visiting.

The hotel is under staffed, and they were not very nice. Service was limited. The breakfast was very average, most of it was luke warm, quite disappointing. I would go back for the rooms but leave out the rest. There are quite of few stairs to climb so avoid large bags, as they do not have a butler to help. Price/quality for the room only is not bad

We stayed in a lodge as we have a dog. The lodge is very comfortable. We went to the main hotel on the grounds a few times, for meals and to enjoy the pool (quite small but lovely) and the snooker room (my boys loved it!). The main hotel in the old building is fabulous. The staff were also very friendly and approachable. The location is really good to visit Kent, as it is so close to Canterbury, Dover but also the beautiful Kent beaches!

For me- admittedly a coffee lover, a small thing which would make a big difference is having a decent coffee maker or espresso machine as there was only instant coffee and a kettle. Also the TVs don’t offer Netflix or Disney + and the wifi wasn’t working from our lodge, but the network signal was strong.

Lovely spacious lodge in beautiful hotel grounds. Very short drive to Dover ferry for onward journeys. Lodge (5) was comfortable and clean and surprisingly spacious. Some music noise from a wedding in the hotel but not too noticeable or disruptive. Sadly the pool was closed for maintenance the time we wanted to use it but we did see others managed to swim later but sadly the later time didnt work for us.

Shame we couldn't use the pool but this was down to our short stay (1night) and our children being younger and needed dinner/bed before our onward journey the following day. If we visit again we will plan a longer stay to take advantage of the beautiful grounds and facilities.

The lodge itself was HUGE and in a beautiful wooded location with birds singing merrily away. Most towns and villages were easily reached from here. It was exceptionally comfortable and great value for money...we would definitely stay again without question.

Just a few minor issues:- There was no washing machine or dryer as stated. Bathroom tiles could do with regrouting. Patio doors didn't open( This was resolved the same day). Bedroom blind was broken (again,resolved the same day) Tv remote was missing in a bedroom. Bedside table was missing. The female receptionists were very terse and didn't tell us about any of the available facilities nor asked if we had enjoyed ourselves when we handed the keys back. The 2 lads at reception were very helpful when we pointed out some of the above. The lodge was VERY clean but could do with a bit of maintenance as it was looking slightly tired in places. ALL THE POINTS ABOVE DIDN'T DETRACT FROM OUR STAY BUT STOPPED US MARKING IT 10/10

A magnificent Elizabethan mansion, set in beautiful gardens and huge parklands with a wonderfully laid out golf course sweeping around the undulating grounds. Wooden panelling, paintings, comfortable sofas, a pretty restaurant with a huge chandelier give it a great atmosphere. It is the staff that make this a gem of a find. The warmest of welcomes from the staff who know a thing or two about outstanding customer service. A can do attitude with a smile from everyone where nothing is too much trouble from the restaurant and bar to the reception team to the golf team. Callum at reception looked after us superbly, a big thank you to him.

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