Felt welcome, safe and it was very quiet. there is a beautiful backyard with three little houses that can also be rented for a fair price that include a bathroom and sleeping for up to five. The large lounge plus separately, kitchen and separately dining room were all adequate and welcome and really made you feel at home. Even more expensive accommodations like hotels and guest houses. Do not have these terrific living spaces therefore it was really appreciated. The staff also added a lot of knowledge and friendliness.

The building is not open between 10am-4pm unless you have already checked in and given a key fob to access the door. I think they could narrow the gap a little bit more to say only be closed between 11 AM and 1 PM which is more normal . Perhaps they could at least have an enclosed outside waiting area with a roof in case it’s raining or chilly and you need to wait . breakfast was good they even had vegetarian choices. However it was a little bit pricey at £12, especially since it is only one portion not all you can eat buffet. I would suggest lowering the price to £8.

I like the central location of YHA Canterbury, which makes it convenient to explore the city. The property is well-maintained, with clean and comfortable rooms. The staff are friendly and welcoming, always ready to assist. The communal spaces have a cozy atmosphere, perfect for meeting fellow travelers or relaxing after a day out. I also appreciate the affordable rates and the availability of kitchen facilities for self-catering, which is great for budget-conscious visitors. Breakfast was perfectly awesome 👌

My bed was super comfortable and the staff was super nice. It was quiet. I love the individual light and mini shelf and plug on each bunk bed. Very well thought out so we can charge our phone. The kitchen was convenient and clean. The sitting room lovely with comfortable sofas.

I would have liked a better bathroom, bigger with windows and big mirrors. The one I used next to dorm 5 was tiny with just one sink with mirror above it and 2 showers. But it wasn't busy and was super clean so it was ok.

My mum is in Canterbury hospital so I needed a place to stay and be close to her. The location was perfect. All the staff were excellent and extremely supportive to meet my needs. This place is a home from home full of information especially if you want to explore the area they have everything you need. I love to cook and found a well equipped kitchen to lose myself cooking and distress after a full day's visit at the hospital. I totally recommend YHA. Thankyou ☺️

I liked everything.

Staff were for the most part super friendly and went above and beyond to be helpful. Value was extremely good. Appreciated secure bike storage.

Room was very very hot even with windows open, and when you opened the windows at night, bugs came in a lot because there were no screens. Beds could have been more comfortable. Toilet paper dispensers were the kind where it's easy to lose the toilet paper entirely so one night of my stay one of the toilets was completely out of commission.

The room was perfect for our family. Enough beds for all 5 of us. The front window let's in a ton of noise all night and with it closed the room gets quite stuffy. Maybe a fan would be a nice option to have at the check in desk for those who need a bit more quiet to sleep and like the window closed for less noise. The kitchen was very convenient and we used it a lot! Also the backyard space was lovely for kids to run around and enjoy the sun.

The wifi didn't work great

Given that I had booked a room with ensuite bathroom, but when we arrived they gave us a room without bathroom and I complained... they gave us the last room with ensuite bathroom that was available, which was a little wood house in the garden (without paying any supplement). I really appreciated that, and the little wood house in the garden was very nice and comfortable! There were also tables in the garden where we could eat, and a kitchen inside the hostel where we could cook.

The parking of the hostel is too small, there is place for only 6-7 cars... So we had to park in a street nearby.

The building is nice, the bed was comfortable. There was a sink in dormitory room which was useful, and lots of toilets and showers scattered around the building.

The television in the common room.didnt seem to work, there were channels missing and signal was poor. I think there was a football match I'd liked to have seen and late evening news at 10pm after coming back from seaside before bed. But other than that, there's not much to dislike.

When I told the staff I walk with a walker, they changed our room to a ground floor one with more space for the walker. All the facilities were clean, staff were friendly and helpful, atmosphere was relaxed & friendly.

The dining room is down some stairs, so I had to use my walking stick instead of the walker to access it. Definitely not wheelchair/walker accessible. There are 5 cabins in the garden, why weren't these made accessible?

Great facility with nice grounds out back, in a quiet area and kitchen facility and decent beds with real bedding. Nice staff. Clean place. Good wifi, has food/drink machines and I think on site beer wine thru staff. A lot to like.

I was on foot so it was a bit of walk from W. Canterbury train but not bad. Only takes about 10-12 minutes to walk to old town sites once at YHA. Not a huge negative. Just an FYI