The Bat and Ball is perfectly located on Old Dover Road, which means we could walk for 10 minutes and arrive at the city walls of Canterbury, down under the subway, and we were there. Canterbury is a must-visit town, yes, it has a cathedral, which makes it a "city", but it feels like a town. We walked for hours exploring the old and modern shops, buildings and cobbled lanes. The cathedral costs £18.00 to enter and is stunning, then a pint in the Shakespeare, perhaps to soak up the atmosphere. Breakfast is amazing with a huge bowl of fresh strawberries and yoghurt, tea, coffee and pain au chocolat, yummy!

The Bat and Ball is literally on Old Dover Road, so if you are a light sleeper, the traffic could prove to be a problem. The room supplies a fan to try to keep you cool as the window needs to be closed because of the traffic noise.

Excellent, spacious family room. So clean and all amenities we could need. Really impressed. Good communication leading up to our stay. Family room was bigger than I thought and great bathroom. Really great room and nice breakfast

It was very very hot during our stay and would have been nice if the bathroom window could open to allow some ventilation rather than just the extractor fan. Fans were supplied which was good but would have been great if more than one window opened up. Really enjoyed our stay though

The Bat and Ball B&B was clean, well presented and tastefully decorated. Our room was warm and a good size, bed was comfy. Room and bathroom were spotlessly clean. Easy-peasy check-in and communication from the hotel was excellent. Continental breakfast was plentiful and of a very good standard including fresh pastries, and berries. Staff member at breakfast was friendly and attentive and made sure breakfast items were topped up. Location is a good 20 minute walk from the main high street so we got a taxi to take us into town in the evening (£10). This didn't put us off as the accommodation was so good (and you'd pay more for town centre anyway!). We'd definitely stay here again.

It was a really nice room with a four poster bed and a very thick comfortable mattress (tbh one of the best we've slept on). There was an oscillating fan which was quiet and with a strong breeze that was really great on one of the hottest days of the year. Large bathroom shower. Friendly staff lady at breakfast.

Only 4 car park spaces on a first come first serve basis for the 6 rooms. Continental breakfast didn't have any savoury options like meat or cheese.

The bed albeit so high you almost needed a ladder to get in to it, was really comfortable and a great size. The shower was great and the toiletries lovely.

The walk in wardrobe/closset smelled musty. It was also an inconvenience that we couldn't park our car and had to find on street parking. The annoying part was that if the parking spaces were arranged differently I'm sure they could fit at least one, if not two more cars in.

Efficient check in process, helpful staff, rooms newly finished and immaculately clean. Set up on top floor was perfect for our family of 5 - two rooms on their own landing and one slept up to 4 people. Beds comfortable and the property was quiet even though there were guests downstairs. Continental breakfast was fine but finished at 9am which was a bit early on a weekend and considering checkout is 10. That would be my only suggestion to improve. We would definitely book again.

Breakfast finished too early

Staff were very accommodating allowing us to check in early as we had arrived early. Instructions for gaining entry and collection of the key fobs very clear and easy to follow.

The curtains in the room were very thick and good quality however they did not close due to not having a full rail and as the windows are old sash windows there was a draft coming through which could have been prevented with the curtains as the blinds didn't.

All good. Breakfast was continental, simple but good quality and healthy. Enough selection for us. Bedroom was comfy. Bed linen was lovely. Shower was best we’d ever had in a hotel. Really good, modern, clean, splash-smart etc.

Stairs are narrow and steep. Not a problem for us but great care needs to be taken with cases. It’s a bit of a walk into town, but we quite like that.

Smart, clean and comfortable room. Staff were helpful. Check in quick and efficient. Not too far from town centre walking, or bus stop across the road. Parking convenient if you can get a place

Breakfast fairly basic but plentiful and some variety e.g. cereal, bread/toast and pastries. Some traffic noise but for us it was OK once evening traffic had died down

Room facilities excellent, we were able to park on site. Close to several restaurants, we ate well at the Corner House.

Access code on arrival was incorrect, needed a phone call to get the correct one. Another party had same issue. Stairs are steep and steps are shallow. Breakfast mediocre, continental breakfast should include meat and cheese.