The hotel had a charm and elegance about it. It has a stunning location with many areas looking out across the channel to Wales. The staff are so friendly and helpful and provide a relaxed and comfortable environment. There is an abundance of modernisation throughout the hotel but the history can still be seen. There are little touches still in evidence of that personalised hotel way that make it feel special and as a guest you feel you are seen and not invisible as can sometimes be said for the more modern type stays. Teapots and coffee pots at breakfast instead of machine drinks add a special feel and although the breakfast is till a buffet and not served it is still provided with style and ease. The staff are very attentive to your needs and easily go out to please.

It much at all except to say that a little hotel information in the room would be useful. Including map and pointed access to the garden areas and car parking. Bar and restaurant times and room service availability would be helpful. It was difficult to plan the day when you are not sure what was available in advance.

Stayed in a very nice executive room with a sea view. The room was large with a huge bed and tasteful decor so seemed like it had been refurbished fairly recently. It had a good sized en suite bathroom, which also looked like it was fairly recently done as it was stylish and modern. There was also a tiny room/walk-in wardrobe behind our bathroom. Staff were friendly and helpful. Breakfast buffet very nice with a relaxing sea view from restaurant. Hotel is housed in a beautiful old building and has a lovely feel to it. Would definitely return.

The corridor leading to our room was a little shabby, and the vinyl flooring on the stairs leading down to it cheapened the feel of the place for me. But they were minor things as overall I really liked this hotel, and our room was lovely.

Good size room with a comfortable bed. Plenty of storage wardrobes and hangars. Large shower with a standard and rain type shower head. Great views across the Severn Channel. Breakfast was good with a buffet style cooked section, cereals, pastries, fruit juices and a large commercial toaster, so really good value. The dining room also offered sea views. The Hotel is located within a steady 19-15 minute walk of the seafront and pier where there are plenty of , bars, cafes, etc and the famous Victorian pier. The staff were really friendly, helpful and professional.

My only comment here would be that although the hotel was clean and tidy overall the decor and furniture were a bit dated and tired looking. This is only a minor issue and did not affect our stay.

The room was bright, large, and very clean with a big bed. We liked the large bathroom and large shower. We didn't pay for a sea view and thought the proximity to the road would make it noisy but it wasn't at all. The hotel was easy to find and had it's own free carpark.

The noise of the toilet macerator made me jump, a bit noisy if using the loo in the night! The breakfasts were good but would of liked to see a little bit more fresh fruit/berries and maybe grilled tomatoes with the cooked breakfast, but otherwise nice hot breakfasts.

From the greeting at reception to the cheerio at departure, everything was what you would like when staying in a hotel. I took the Seaview option (which if I booked again I would check the weather forecast) the room was nice and spacious, bathroom suitably appointed. Bar and restaurant fitted the bill well, with a varied menu to suit, staff in there were all excellent. Breakfast was also most pleasant with great views out over the Bristol Channel. If I was having to stay in this area with work again, I would definitely put this on the top of the list to stay again - even with a deviation.

I was in 208 which with the stiff westerly blowing, I had a faintly whistling window frame (which was a surprise for double glazing - but its an old building) easily supressed with a folded length of loo paper, nothing to get in a cramp about as it was the waves on the high tide that woke me not the wind.

Very friendly staff and the fact that you could eat breakfast and your dog could be with you, much better than leaving her in the room.

Breakfast seemed to be disorganised as both myself and another party, had to complain regarding half the breakfast missing. I ordered room service (which was not made readily visible, despite it being listed on the website), and I was not impressed, the food was mediocre and for the price I felt this was not worth the money. Lot of banging of doors which I believe was not from guests

The location was brilliant, the staff were friendly. Clevedon is such a great stay and a great little find.

The hotel is very dated, the room was basic and no air con(it was 20degrees plus outside,no air) On the first night their was a loud noise coming from the hallway obviously it was a one off but kept me awake. Bath felt like it was going to fall through then I got in very old fitting. The bed and pillows were so uncomfortable. Wouldn't be my first choice to stay again but I would do. Has to pay 40 pound extra for my dog when I had already paid £487 for 4 nights without breakfast. Very basic.

The look of the building - looks impressive from outside. The dining room was lovely - high ceilings, large windows. The lady on reception was welcoming and she upgraded us to a room with a sea view. The views of The Severn River right outside, down below. Breakfast was plentiful. The pastries were warm and soft! Full English was good.

The sloping floor in the bedroom - it, and the bathroom floor creaked excessively! There was a dead bug in the sink and a dirty mark on the kettle spout, when we first arrived! The bed had two mattresses pushed together, which were lumpy and you could feel the edges of the mattresses down the middle of the bed!

Very pleasant place in a quiet location above the sea, very friendly staff and a good, clean, comfortable room. The breakfast is pretty good (from 07h00 on weekdays) although I think it a bit strange that you have to specially order grilled tomatoes as they aren't on display with the rest of the hot food. Bread also could be better, it was sliced and no interesting rolls or loaves to cut. But otherwise very happy here.

Other than breakfast comments above nothing really.

The staff are friendly and excellently professional. We had the warmest welcome from Brigette and Dawn and that feeling carried on throughout the weekend. The breakfast is very good value … there is a lot of choice and it is well cooked and plentiful. We particularly liked the combination of table service (real coffee and a tea pot) and buffet style. Dinner on the first night was very good and the view of the sunset is second to none.

The outside space is not near the bar and so that’s not an easy move from one space to the other. But it can’t be helped because of the location.