I'd stayed regularly before covid and this was my first time back. I was delighted to see the improvements. What a difference a spruce-up can make. Everything is fresh and clean and the makeover has made this dreary, tired hotel come back to life, wonderful to see. My room was so comfortable and well-equipped. The hospitality tray had bottled water, tea, coffee, milk as well as biscuits. The bed was large and I had a great night's sleep. The bathroom has a bath as well as a shower and the towels were extra large. Soap and shampoo were provided. Breakfast is included in the room rate but I didn't eat on this occasion. The staff were lovely and very friendly. As I wasn't having breakfast, I was offered a free drink in the bar instead, a lovely gesture.

There's limited parking here. You can park in the area underneath the arches off the main road but it's small and awkward to access. There's free parking around the side and back streets or a pay-and-display car park opposite.

I love this place, it has recently been refurbished throughout. The staff are super friendly, and do a wonderful job. The rooms are big, the beds are comfortable, and the hospitality tray has biscuits, bottled water, and hot chocolate as well as tea and coffee. The rooms I've stayed in had a bath and shower. The towels are big and soft. The bar shows lots of sports and has a very good food menu. The breakfast is lovely. The hotel is close to the high street and supermarkets.

The parking is awkward but there is free street parking close by or a public car park opposite which might charge between 08-00 and 18-00.

Phenomenally friendly and helpful staff. Very nice ensuite bathroom, modern plenty of hot water, very clean and well finished room and fluffy white towels in the bathroom. Room temperature easy to adjust. Bed could have been more comfortable. Very pleasant stay. Coffee in the morning was fresh and very nice. I didn't have time to stop for a full breakfast but the croissant was perfectly warmed through and crisp and delicious. Staff could not have been more helpful and accommodating. I would definitely stay at The Castle Hotel again and recommend it. Also very easy to park there and even if the hotel parking is full, there is a local car park directly opposite. Good location in the centre of Devizes.

The bathroom, the quality of bathroom fittings, the cleanliness everywhere and the helpful staff, and lovely hot bath.

The breakfasts were excellent, cooked well and not too much. The room was very good, very clean and the bed was comfortable. The location was great, not being right on the High Street, but very handy for the shops and car parks. The staff were really nice, efficient and polite. The Manager was great, getting stuck in to all manners of jobs needed to be done. We were able to make a change to our booking without any bother. Thank you.

It felt a little strange that no night porter was available, but we were handed a key to allow us entry and exit. The hotel is at a busy junction with heavy goods vehicles running through the night, but it really didn't affect our quality of sleep.

We ordered what we wanted for breakfast, so it was freshly cooked and at the time we wanted. The people there were friendly and helpful. I felt safe and secure there as the staff appeared to keep an eye on the stairs to the rooms. Although our room was on the road side of the Hotel the traffic noise did not disrupt our sleep. The Hotel was a short walk away from the Caen locks and canal - great waterside walks.

Although the Hotel had limited parking - they could not reserve a space, there was road side parking for 2 hours between 9 and 5 - so as we were out and about during the day this was not a problem.

The staff kindly got our room ready early so we could check in and get to our function on time. Warm welcome and efficient check in. Decent sized room & bathroom, comfortable bed & delicious cooked breakfast (apart from the coffee - sorry!)

Parking - limited parking at the hotel. Convenient car park across the road, but not suitable for long stay. More power points in the room - nowhere to plug in my straighteners near a mirror & the coffee served at breakfast was 'meh'.

Our 2nd visit to Devizes. We couldn't get booked here afew weeks ago, but this time we could for our trip to collect our new Alaskan Malamute puppy. An older building which has been brought up to date with current decor, which is very clean & airy. It still holds the nuances & fabulous history of an older building. A few steps up here, a few steps down, etc. as you navigate your way to a very well presented room. All of it is rather charming & modern at the same time. Staff were fantastic, friendly & attentive, without being overpowering. The food was well presented and good. This is "just" a 3* hotel, which punches just probably over its for a 3* rating. Very impressed. Stick to your Premier/Holiday Inn if you want or come here for a very satisfying stay. Highly recommended & thanks to all of the staff.

Lack of electrical sockets at beside the bed for charging phones, smart watches etc. Minor gripe.

The staff are wonderfully friendly. The rooms are clean and spacious. The en suite appeared to have been recently refurbished and was very well appointed. The cozy bar for the night before and including breakfast the following morning, is a lovely touch. Perfect for an overnight stay.

The only issue is the hotel has incredibly limited parking that is first come, first served. We were fortunate to get a space, but this is a minor criticism as there is a car park over the road, a short distance away

Everything! The hotel was just perfect - clean and comfortable - and the food was excellent! They upgraded me, and my room was very quiet and recently refurbished. The breakfast was one of the best I have had. I ate there both evenings too as the food was excellent. All of the staff were friendly and professional and really looked after me, making me feel safe and comfortable. I will definitely be returning in the future.

Nothing

Location was great. Decor was clean fresh and modern in keeping with the building. Staff were extremely friendly, helpful, knowledgeable of the area and just really nice people . I asked for softer pillows….and there they were . Breakfast staff operated like a well oiled machine, bright , friendly and service was exemplary. Nothing was too much trouble! Believe me I would say if it wasn’t!! Overall, SUPERB!

Despite extra sound proofing the front rooms were a little noisy . But that’s being next to a road! The room quality was a good distraction!!