I was staying following hip replacement surgery and had an accessible room. This was the best decision I could have made. The staff were all really helpful and accommodating. It felt like home from home. The bathroom was ideal and the surroundings perfect for short walks.

Ideally I would have liked a firmer mattress. The furniture in the room was a little tired. Being dairy intolerant clear allergen information at the breakfast buffet would have been reassuring. Again though, the staff were helpful when asked.

The room was very comfortable; the swimming pool and gym were exceptional. The seating area outside the bar and the gardens was lovely.

There was a used wet towel on the back of the door in the bathroom (easy to miss!) The evening meal was a bit disappointing - we had to wait a long time for the meal, and when it arrived: the steak pie was 'deconstructed' so there was basically just a flat plank covered in gravy, with a metal tin of chips sitting in the gravy? Plus, there were only two vegetarian options - both curry.

Great service all around, ordered the full cooked breakfast a little late but they still fulfilled the order and it was very tasty. Great hotel and staff, would definitely go there again if I was in the area

The swimming pool and sauna were well looked after , very clean tidy changing rooms and showers had lovely soap products for use . The meal was delicious and the restaurant staff very welcoming . Reception staff were welcoming and helpful. Spa staff were informative and polite. The grounds of the hotel are beautiful and there is a nice terrace to sit out, if the weather is good. The hotel is very central in glenrothes and you can drive to the falkland estate within 15 mins for some lovely walks . Easy to get to kirkcaldy for the seaside it was only 20 mins away by car.

The plumbing, toilet not flushing each time used the hot tap not working unless you shake it a bit.The high pitched noise coming from above in another room sounded a bit like a fan switching on .

Great breakfast with large portions, hot plates, good coffee, and plenty of choices. Super friendly service.

The room was large and could accommodate an extra small bed for extra family member. The bathroom had a tub shower and walk in shower. We had dinner and breakfast at their restaurant, both were great. We used this location for touring the St Andrews area for our last day in Scotland and being close to the Edinburgh airport for the next morning. The manager of the hotel was very friendly and made sure to talk to us several times, which I've never had at any other hotel I've stayed at, either in Scotland or Canada.

The extra bed they put up was close to the door to the hallway and we stayed there during a euro match with Scotland. Many guests after the match was finished kept banging our door and my daughter thought they were coming into our room.

All facilities were immaculate and available - even over the Christmas time. Staff could not have been more helpful. When housekeeping noticed that I had a cold, they left lemon/ginger etc herbal teas to help, which really cheered me up.

The room service menu could have been a little more varied. But that might have been due to the festive season. The restaurant meals were great, especially the beef olives!

From arrival to departure the staff encountered were friendly and helpful. The room was spacious, spotless and well equipped. The huge grounds were well tended and planted up with attractive flowering shrubs and trees. IThe area was very peaceful and I slept well. The breakfast, held in the formal dining area was plentiful and the ' full Scottish' including tattie scone was delicious. I chose not to use the pool, or spa area due to my time constraints but they looked very good. All in all, my stay exceeded my expectations and was great value

Attentive staff, nice enough room,, fabulous large bath. Dustant view of Cairngorms was nice. Direct view of a room roof underneath. The gym, sauna ans jacuzzi was really good and indoor pool, but a pool party for kids. So we had to wait an hour. Breakfast was amazing, good choices, including veggie .

I would have expected more luxury from an expensive hotel like a box of tissues, choice of pillows (way too firm for me) and not even a down option,, just synthetic. I would expect more than 2 tea bags, and decaf options, eg mint tea.the room was also very hot snd it was not possible to adjust the temperature. Also, attention to detail as the sealant is coming off the bath and watwr will be gushing down the back of it.

Clean property, rooms were clean. Facilities were great enjoyed pool sauna and steam room. Dinner was great👌👌 five ⭐ Receptionist lady who welcomed us on check in was very friendly and welcoming. Waitress who served us dinner was extremely friendly and very polite.

Receptionist that was on the front desk on day 2 of our stay was not so friendly. Morning shift manager , tall, bold guy didn’t respond to our greetings.