ROOM: The hotel is a bit dated, but we were happy to have a big room and a nice bathroom. BREAKFAST: very good breakfast with a choice from eggs benedict to full Scottish breakfast - toast, coffee, tea, jam... DINNER: we enjoyed the meal at the Treetops bar. The bar has a nice atmosphere and the drinks are good too!

STAFF: there was one receptionist who was especially friendly, I think her name was Gwen. Other receptionists didn't even greet us when we passed by reception.

Stayed 3 nights at this hotel. The location in relation to Edinburgh was perfect. The fact that it had a restaurant attached was an extra bonus, so we didn't have to go searching for one after a long day of traveling. The food at the restaurant was very good. Room had everything you need, including a gigantic deep tub. I can't imagine anyone using it, though. It would take a lot of water. Overall, our stay was good. Would return again.

The pillows need more stuffing, but that's just a personal preference. There was a light sensor in the bathroom that came on every time you walked past it. Helpful at night, I guess, but it stays on long after you are done doing your business. We shut the door, but then that defeats the purpose. We had the breakfast included option in our price, but I have to say that we were a bit disappointed in said breakfast. Standard, yes, memorable, unfortunately no, compared to the ones we had been experiencing during our 2 week travel.

Very friendly and helpful staff in reception, bar and breakfast room. I stayed for 3 nights. My room was clean and comfortable, but a little dated. I had dinner on all 3 nights and the food was superb. The Rib Eye Steak on my second night was a bit overcooked, but was so tender and tasty that it didn't matter. However, the Cajun Chicken Pasta, on night 3, was absolutely wonderful. I would have that again.

The windows in the room are in need of repair, as they don't seal. Not a major issue, as the curtains covered them to the floor, but they need looking at

Lovely friendly, helpful staff. Excellent variety of restaurant style food. The chef was very talented. Unlimited breakfast cooked by different staff. Maybe the breakfast could have been slightly better with better cooked eggs that were awful. Otherwise, there were lots of choices, so only a minor issue. The beds were comfortable, and everything was clean and tidy. Well furnished, clean and tidy rooms. Lovely showers. Coffee, tea, chocolate and shortbread provided. Reception was well staffed with really helpful staff. Lots of good parking.

The eggs at breakfast were either hard fried, greasy, or scrambled tasted like powdered eggs.

The hotel staff and room were great, but the staff within the bar/restaurant stole the show. We were there early for check-in, went for lunch and were made to feel at home. They then let us check-in 2 hours early since we were tired from our flight. We then had dinner in the restaurant all 4 nights and both food and service was fantastic. The staff were very friendly and were ready to chat to no end. They were so curious about used and home. We got to know most of them so well.

The food served for breakfast was great but would have enjoyed being able to order.

The hotel though could do with a bit of an update couldn’t be faulted. From the minute we arrived at reception we were made to feel very welcome. The room was very clean and comfortable even had a small fridge. The bar area was great and very modern, again the staff were great. Had our meal in the bar on our first night and the food was first rate. Nothing was a problem to any member of staff, my husband and I needed a taxi on the Saturday morning and reception staff arranged this for us. Had breakfast both mornings we were then which again couldn’t be faulted and as soon as you entered the dining room you were greeted warmly and asked if you would like tea or coffee and if you would like toast. The rest of the breakfast was buffet style and there was a good choice of hot and cold breakfast items and cereal and fruit as well.

Do not have any dislikes

Breakfast catered for both Continental visitors and traditional British guests. the rom was very clean and reasonably well appointed. The TV ws a disapointment, carried few terrestial chanels. There was a good selection of main courses for an evening meal, obviously prepared on site.

There were noise problems with the central heating in the evening and during the night, this was reported to the night porter when I left in the morning, before the office staff were there. The problems were fixed during the day and I was offered another quieter room when I returned for my second night. The reponse from staff was exemplary.

Me and my mum really liked the breakfast it was really nice and really worth the money. We also really enjoyed the food in the bar and the prices was the location were really really good.

the only thing that we did not like about our stay is that our room was not cleaned properly the first day it didnt get cleaned and then the second day our beds was not done proper all the cleaners did was pull the bedding back over they didnt put clean bedding on the bed

Very quaint old building with lots of little corridors and random steps but room was lovely. Spacious, clean and comfortable. Breakfast was lovely, as was the service. We also had dinner the previous night. They managed to squeeze us in as were very busy but the food was amazing. Best chips I have ever tasted. All the staff were lovely. We were there to see the cabeytu brothers and the staff serving the drinks at night were all so lovely. Even joined in on the singing and dancing.

The receptionist wasn't the most accommodating. When we asked about booking in to the restaurant for dinner, we were told that she "think it's fully booked so no chance but if you really wanted to you could go and ask but doubt you would get a table" Thankfully the staff in the restaurant went above and beyond to fit us in when they knew we were staying there. As it's the 1st point of contact in the hotel I feel she could have been a little more helpful. Felt like we were an inconvenience for asking anything at all. No smiles, no enjoy your stay,

The room looked very nice. There was a glass brick wall dividing bedroom from en-suite, looked very nice. .food for evening meal was very good, came fairly quickly and was very hot.

The bathroom light was an automatic light so if the bathroom was used in the middle of the night it lit up like a lighthouse and no way to turn it off. The shower was either scalding or freezing without touching the controls. I couldn’t get the bubble spa bath to work and nor could the staff. Found the switch for it in the bedroom by the tv, breakfast not so good. Only real complaint was all the cigarette butts outside our door which was opposite the rear of kitchen.