When I reflect on my one weeks stay at Leapark Holtel, my one recurring thought is how glad I am that I didn’t go for the option of a major chain hotel. Leapark is the prime example, all too rare these days, of a small hotel where you feel completely at home as soon as you check in. From the receptionist to the bar staff to the cleaners taking care of the rooms, the staff are genuinely friendly and clearly take great pride in their work. I’m only sorry that I didn’t get to meet any of the kitchen staff because both the breakfasts in the Duke Room and the daytime and evening meals in the Treetops Bar were excellent. While I appreciate that some of the décor might seem a little warn, for me, that only added to the cosy atmosphere of this extremely well run establishment. It’s certainly preferable to the sanitised vibe of a major chain establishments which can leave you feeling as if you are an almost anonymous person who could be anywhere in the country or perhaps world. At Leapark, I was never in doubt that I was in Grangemouth, experiencing Scottish hospitality at its very finest. Special mentions go to the wonderful Carly in reception and Scott in the Treetops Bar. Both, from day one, made me feel like I was a loyal returning guest. Lovely people, with great conversation. I hear that Leapark has a high rate of staff retention which is a real comfort to know. On departing I felt sad that my stay hadn’t been longer and allowed me to get to know the Leapark Hotel and its staff even better. I very much look forward to returning, hopefully in the not too distant future.

Nope. All Good :-)

ROOM: The hotel is a bit dated, but we were happy to have a big room and a nice bathroom. BREAKFAST: very good breakfast with a choice from eggs benedict to full Scottish breakfast - toast, coffee, tea, jam... DINNER: we enjoyed the meal at the Treetops bar. The bar has a nice atmosphere and the drinks are good too!

STAFF: there was one receptionist who was especially friendly, I think her name was Gwen. Other receptionists didn't even greet us when we passed by reception.

Stayed 3 nights at this hotel. The location in relation to Edinburgh was perfect. The fact that it had a restaurant attached was an extra bonus, so we didn't have to go searching for one after a long day of traveling. The food at the restaurant was very good. Room had everything you need, including a gigantic deep tub. I can't imagine anyone using it, though. It would take a lot of water. Overall, our stay was good. Would return again.

The pillows need more stuffing, but that's just a personal preference. There was a light sensor in the bathroom that came on every time you walked past it. Helpful at night, I guess, but it stays on long after you are done doing your business. We shut the door, but then that defeats the purpose. We had the breakfast included option in our price, but I have to say that we were a bit disappointed in said breakfast. Standard, yes, memorable, unfortunately no, compared to the ones we had been experiencing during our 2 week travel.

This was a perfect place for visiting family (who live nearby). The room was clean and comfortable. The 24 hour Reception was staffed by friendly, helpful people.

We didn't use the breakfast service but did book a table for dinner on the Saturday night. The booking was not recorded in the restaurant but as the place was practically empty it didn't matter. Waiting staff were unfamiliar with the menu. The meal was well cooked and tasted fine but the soulless atmosphere in the restaurant didn't entice one to stay longer than it took to eat it.

Very friendly and helpful staff in reception, bar and breakfast room. I stayed for 3 nights. My room was clean and comfortable, but a little dated. I had dinner on all 3 nights and the food was superb. The Rib Eye Steak on my second night was a bit overcooked, but was so tender and tasty that it didn't matter. However, the Cajun Chicken Pasta, on night 3, was absolutely wonderful. I would have that again.

The windows in the room are in need of repair, as they don't seal. Not a major issue, as the curtains covered them to the floor, but they need looking at

Lovely friendly, helpful staff. Excellent variety of restaurant style food. The chef was very talented. Unlimited breakfast cooked by different staff. Maybe the breakfast could have been slightly better with better cooked eggs that were awful. Otherwise, there were lots of choices, so only a minor issue. The beds were comfortable, and everything was clean and tidy. Well furnished, clean and tidy rooms. Lovely showers. Coffee, tea, chocolate and shortbread provided. Reception was well staffed with really helpful staff. Lots of good parking.

The eggs at breakfast were either hard fried, greasy, or scrambled tasted like powdered eggs.

The hotel staff and room were great, but the staff within the bar/restaurant stole the show. We were there early for check-in, went for lunch and were made to feel at home. They then let us check-in 2 hours early since we were tired from our flight. We then had dinner in the restaurant all 4 nights and both food and service was fantastic. The staff were very friendly and were ready to chat to no end. They were so curious about used and home. We got to know most of them so well.

The food served for breakfast was great but would have enjoyed being able to order.

The staff on reception and in the bar were very friendly and helpful. The room as spacious and perfectly comfortable (though we were puzzled about having a full sized bath and separate walk-in shower in the bathroom!) The evening meal was the highlight of the stay, with the steak pie and the curry both being absolutely stunning and great value for money!

The breakfast was definitely aimed at the workers staying in the hotel; cheap and cheerful.

The hotel though could do with a bit of an update couldn’t be faulted. From the minute we arrived at reception we were made to feel very welcome. The room was very clean and comfortable even had a small fridge. The bar area was great and very modern, again the staff were great. Had our meal in the bar on our first night and the food was first rate. Nothing was a problem to any member of staff, my husband and I needed a taxi on the Saturday morning and reception staff arranged this for us. Had breakfast both mornings we were then which again couldn’t be faulted and as soon as you entered the dining room you were greeted warmly and asked if you would like tea or coffee and if you would like toast. The rest of the breakfast was buffet style and there was a good choice of hot and cold breakfast items and cereal and fruit as well.

Do not have any dislikes

Me and my mum really liked the breakfast it was really nice and really worth the money. We also really enjoyed the food in the bar and the prices was the location were really really good.

the only thing that we did not like about our stay is that our room was not cleaned properly the first day it didnt get cleaned and then the second day our beds was not done proper all the cleaners did was pull the bedding back over they didnt put clean bedding on the bed