Beautiful period property with lovely features, set it a very scenic setting with view of the hills. Very warm welcome by reception and a quick check in. Our room was enormous! With a comfortable bed, a sofa, tv, kettle with a variety of teas and coffee, still and sparkling water. The bathroom was very clean, with a large corner bath, and shower. We only briefly used the bar for a glass of wine, reasonably priced and a lovely atmosphere. Breakfast the next morning was lovely, plenty of variety to choose from, with helpful staff members. The cooked breakfast was needed before we took on the Malvern Hills.

Nothing!

Large, comfortable Very near station. Ten minute trip into Ledbury. Good walking area Reasonable food in bar or restaurant and good breakfast. Staff friendly

Right on crossroads. Although a village, it was particularly noisy with roadworks going on into the night but this was apparently unexpected and they gave us a discount. Could have done with more information before we arrived as it was very difficult to get into Colwall due to the resurfacing works. Communication for something like this would have saved half hour driving round and round.

Me and my Mum came for a restful break and that's exactly what we had. The hotel was lovely and cosy and perfectly placed from the train station as that is how we arrived. It was a 30second walk not 2mins as we saw advertised. The walking pack provided was brilliant and we did follow one of the walks through beautiful scenery. The food was sooo good, rather than go out for a meal on the second night we again ate in the hotel and it was good value for money.

On the first day of our stay, the shower water was scolding hot in where we could not use it but instead used the bath as it had the cold water. It was so hot that the steam caused the alarms to go off! Then we noticed on the second day that we had no water at all and when reported we were informed that maintenance was taking place in a communal toilet. This did not affect us too much as we went out for a walk and on return the water was back on. The hotel is in a quiet location with not much around (which was exactly what we wanted) but might not suit others. Malvern centre is only 5mins away on the train though.

It was a perfect stay - the staff are incredibly friendly (big thanks to Tina and Josephine especially), our room (no.1) was exceptional (although having to get out of bed to turn off the bedside lights was a little annoying - the were very tall!). Food was excellent (so thank you to the chef) and apart from the weather (wet) it was a perfect stay. The additional touches (a bottle of Prosecco in the room to celebrate my husband's birthday) was lovely.

We aren't dog people, so tripping over other people's dogs in the public areas wasn't ideal for us - although they seemed (the dogs) to be well behaved. Only other comment is the height of the bedside lights - definitely too tall.

Lovely old building, our room on the second floor was clean and had a comfortable bed. Good choice of items on the breakfast menu. Lovely evening meal on our second night. All the food was well cooked.

The free guest wi-fi was non existent. The staff tried their best to rectify it but we were unable to log on while we were there. There wasn’t enough car parking and we struggled to find somewhere to park. The road outside the hotel was noisy until after 11pm, it got busy again from about 6.30am.

Very nice hotel in a lovely village setting, easy access to the Malvern hills, great food, dog friendly, staff very friendly and helpful, log burner fire in the bar. Great beer garden although we didn't use it during our short stay. Massive big bedroom and en suite bathroom, very quiet and peaceful during the night even though it's on the main street. Great off road parking. Overall very good value for money.

Although we had a massive super king size bed I found the mattress a wee bit uncomfortable (could do with a mattress topper)

All the staff were warm and friendly. Room was lovely, bed comfortable. Appreciated the in room toiletries. The food in the restaurant was exceptional. Onsite carpark was very handy. Plenty of good walks from the hotel.

Water pressure in the shower was very low! It felt like you had to run round in the dribble to get wet! Was a little further from the town of Malvern than we anticipated. Can't change the location! Bathroom door was hard to close properly.

The staff were welcoming and very helpful. Rooms were clean and comfortable. Bar had a relaxing and friendly atmosphere. The breakfast had everything you wanted. Eat in 3 nights and food was very good value for money.

The only fault was the shower. Bath was very high and being elderly found it very difficult to get in and put for a shower. They put bath mat in when we mentioned, and we suggested a hand rail to aid getting in and out, which they said they would take on board.

Location ,very good food ,very good service ,but sadly the building itself looked tired ....maybe a work in progress which would explain some areas lovley but sadly some not .

The decoration in our bedroom, very dark paintwork, wall mural which was OK somewhere but not in bedroom.lighting needed improvement, and a shelf in bathroom for toiletries...not the one with towels on.Also hand towels needed not just bath towels. The dining room for evening meals needed a boost.....some lovley old features ..fireplace and windows ...but didn't really go with modern lamps ,mirror and one glass decanter .overall the service and food standard made up for our issues .

I had a small single room but it was comfortable enough for me for one night only. I slept well.

Bathroom and esp. the shower cubicle was tiny and I did struggle to get in/out as I am someone with slightly large build. Breakfast - service was very good but the full English was not brilliant. Mushrooms were soggy & tasteless and bacon/sausage/black pudding were quite dry as if they had been kept warm for a long time.