The food, wine and service were generally excellent

Spa treatments were very good indeed but expensive. A little more choice on the drinks menu around the pool would be nice - for example Aperol Spritz would be a welcome addition. Also it would be better if the used and dirty plates and glasses around the pool were cleared throughout the day.

Beautiful facilities, the staff were so lovely and welcoming to our kids (we were a party of 6 adults and 8 kids!), and one evening our lovely waiter initiated a colouring competition for them which kept them all very happy during the meal. Reception team were great and easy to deal with and ensured the various bedroom configurations were made up to suit us all, meals all booked in etc. Pool is gorgeous and the kid hours work well because although it would be nice to be there longer it also means for the time you are there everyone knows the kids will be running around and everyone is relaxed about it. Kids really loved being given their own robes - they very much feel like part of it. The grounds are amazing and the children loved roaming around, meeting Archie the peacock, exploring tunnels, rope swings and doing the treasure hunt.

Food was excellent. Good cold selection for breakfast and then cooked to order hot items. I would have like a kipper or smoked haddock but what I had was very good. Dinner was a short but delicious menu, portion sizes were good and the food beautifully presented. Puddings too large for me but berries and sorbet were delicious The spa booking system was a little chaotic but the treatments were fine. Lovely setting.

Some elderly guests struggled with sticks and the breakfast buffet items, I felt more help could have been tactfully offered with fruit,cereal and juice fetched. My room was delightful but as a single woman I felt it was a bit isolated. TV very modern and complicated more instructions would be helpful.

We loved the peace and quiet , luxurious facilities and the wonderful health spa particularly the outdoor and indoor pools.The breakfasts and dinners we had both days were excellent. We also really appreciated the friendly helpful staff. We loved the proximity to the Sussex coast -a two minute walk from the hotel -nice secluded coast with lovely walk.

Shower in our room tended to flood the bathroom a bit as the shower area was not fully enclosed. We regretted not having booked an extra night or two but will return to this exceptional hotel soon as we loved it.

The location is absolutely magical - gorgeous grounds, beach nearby, woods for a walk. The spa was brilliant too, we had a lovely time using the pools (kids and adults) indoors and outdoors. We also loved the games facilities - croquet on the lawn, darts and snooker in the basement games room. The room was perfectly comfortable.

I thought the restaurant was incredibly overpriced for what they serve... £17 or so for a kids lunchtime fish finger meal, which was served with a grand total of five chips. This seems to be the general consensus among the other guests I spoke to who advised eating instead at the pub a short walk through the woods, which we did for dinner.

Very nice staff at reception and in the restaurant. Spacious room, lovely items left for our doggie. He felt very welcomed. Beautiful buildings and grounds, close walk to the beach, room was good size amd cleaned every day, breakfast was nice although twice the poached eggs were hard boiled. We would have enjoyed the hotel more if it had been more child friendly. Clearly it's set up as an adult hotel.

It's very clearly a members spa club. There are kids hours but kids don't feel welcome in the pool area at all. I could literally feel the disapproval from the other guests / members in the pool area. I had a very mature well behaved 11yr old with me. If we're paying nearly £400 a night then it would be nice if the Spa / Pool / Gym was more welcoming to children over the age of 8yrs old. The dinner menu had almost nothing a child would eat and seemed quite expensive. We had to go to other places after the first night. It's dog friendly but not child friendly in our opinion.

The hotel is beautiful and has a very calm atmosphere. The rooms were the right balance between luxurious and comfortable. Staff are friendly and helpful and were able to accommodate all of our needs, including dietary variations to the set menu. We were very impressed by the standard of service throughout the hotel, including the spa.

We were happy with all aspects of our stay and would change very little about the hotel - probably the only thing we thought might be useful is some gravel on the beach path as it was very muddy so we weren't able to walk to the beach!

Beautiful room, pools and proximity to the coast. Food, fabulous as ever. Attentive staff on the whole.

Had to wait 25 minutes after being seated for dinner to be asked about drinks. Apparently they were very busy. Staff member didn't initially apologise, so perhaps this relates to training but other staff were delightful, so she might have been having an off day. Not a dislike, but it would have been nice to have a magnifying small mirror in the bathroom as the lighting was poor.

Beautiful spa and perfect to escape for some relaxation and time out! Staff extremely friendly and helpful and so much to do in the local area - lovely long walks. Spa is beautiful and relaxing, a beautiful place to stay and would definitely return :)

Menu option for Vegetarians poor for a high end place as would have hoped for and options on menu not great if staying for a few days. Spa is beautiful and relaxing, I had a massage but didn’t value for the price - I was very cold during the treatment, couldn’t go to the relaxation room after as it was full and pressure not as firm as requested

My new favourite place to go! Lovely atmosphere. Relaxed, restful and superb service. My room was amazing and the dinner was delicious. Everything about the stay was great. We enjoyed the spa too and we were lucky because the weather was lovely and sunny. We had a great walk down to Climping beach on Monday morning - just 5 minutes away. I have booked my next stay already.

Nothing!