We were only looking for a place to drop our stuff, room to have a shower and get ready before heading to the theatre which was only 18mins walk away and a place to rest our head. This ticked all our boxes. Bed very comfy, staff welcoming. Nice and clean. If you just want a place to put your head down and keep your belongings whilst you visit the many attractions in the city it's ideal. For the price we paid we got all we needed.

Single glazed windows so you can hear some noise from outside but as your not on a party road noise was not constant.No coffee in room only tea but we like tea too so that's fine. No hot water for a shower in the morning but this may be if other rooms were having showers at the same time it can affect the temperature. That's fine with us though. I understand as I used to work in a hotel. Still was able to wash and brush teeth. Room was on a slight slant so the bed did feel like it was lower on the right but the mattress was extremely comfy so I slept well. Small TV but wasn't there to stay in bed watching TV so no real issue. Suggest having blackout curtains/blinds. Not a lot of light got in but as we approach summer the early light can disturb sleep.

excellent location, quite close to the British museum n other main attractions around, the staff r quite friendly and very helpful and the room is quite big compared to other hotels around the area so as far as value goes u get what u paid for.

The floor is kinda lean on a side n it does a weird sound when u walk on it, n the window is bit old n rusty so it can’t be close properly, also it does not have a lift so it’s not really accessible

Our room was really spacious and clean. The shared bathroom was small as expected but perfectly clean and accessible. The hotel staff were really nice and we felt very safe and welcome there. The location is extremely convenient to theatre goers and tourists, only a 5-10 minute walk from many bus and tube routes. Overall I really recommend

My only criticism is that in such a big room, there should have been a clothes rail to hang things on! Such a small problem though!

Brilliant value for money, beautifully clean all important amenities. Like a brilliant budget airline Garden view unbelievable. Even awesome. Hesitate to give away the secret. Staff on desk intelligent and swift

Nothing except perhaps the step up to the end suite private small fine loo

Second time I’ve stayed here while visiting London - by far the most affordable hotel in this location. Clean and comfortable room and very friendly and helpful staff.

The sachet of shampoo/body wash doesn’t stretch very far - separate shampoo/conditioner and body wash in the bathroom would be appreciated!

The hotel is ideally situated a short walk away from the British Museum, the beautiful park and coffee shop at Russell Square and very conveniently close to St. Pancras and two Piccadilly line tube stations. I had room number 8 on the second floor of the Thanet main building (not the annex). The room was mostly clean, except for the carpet, which was hoovered upon request, so no problem there. The bed and sheets were spotlessy clean and comfortable to sleep in. The old fashioned window could be opend which was a pleasant surprise, as this is not always possible in other hotels. There were 3 sockets, quite a number of light switches and lamps and a hair dryer which all worked fine. The shower was very small, but ok if you‘re not very tall and bulky; the water was hot and there was enough pressure to produce a good shower experience. Wifi was excellent.

The toothbrush glas wasn‘t clean and the rubber shower mat was mouldy, but it had obviously not been used for a very long time as it was rolled up and had been stuck in the small space between the toilet and wall. The tv didn‘t work, but I didn‘t use it anyway. The chair looked rather tattered and worn out, its upholstery is in desperate need of renewal.

My room was very tiny, but for such price and location it didn’t matter so much! I had to change towel and also hair dryer was missing in the room - but when i asked reception for it, they changed me towels and gave hairdryer with no problem! Very helpful guys!

Everything was great!

Great service reception staff especially Abhay who is friendly and very welcoming and always willing to help exceeding our expectations. He went above and beyond to make our stay as comfortable as possible and overall a dedicated and hardworking staff member.

The room was huge, clean and orderly. We were two young girls (l8 and l9) and we never felt unsafe. There were no bed bugs and the beds were very comfortable. The staff were polite.

We could hear everything that went on outside the hotel on the road as soon as anyone walked past but I think that's quite normal in older buildings.

I have to say I had no issue here at all. The room was ideal bar one small issue - which admittedly I didn't raise with them. It was.cold in the room . Other than that I will definitely return as the friendly efficient staff were great.