I booked my stay late at around 11pm, and I was warmly welcomed by Lumu at the reception. She efficiently handled my check-in, sorted out my room key, and provided a helpful note with all the essential details—like Wi-Fi access and breakfast times. My single room was cosy yet surprisingly spacious, and I especially loved the bath. It was a pleasant surprise not to worry about bringing my own shower gels, as everything was provided. I also appreciated the convenient water dispenser in the lobby. Overall, a great experience marked by thoughtful service and attention to detail. Highly recommended!

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• Staff is very friendly • Room was not cold and had a very well functioning heating system • WiFi works surprisingly well and is quite fast • The room was cleaned daily and well • The room had a large safe, and the houskeeping service also provides an ironing board on demand • The television is quite user-friendly, offering Netflix and YouTube, and has easy access to connect your laptop • Its location directly on Southampton Row makes it a great place for foodies, and is conveniently located near a bus station, a sightseeing bus office, and a short walk away from Holborn Tube station (Central Line)a and a Sainsbury’s (which can quite busy during lunch break time)

• The connecting door in my room was not sound-proofed, letting me hear not just conversations, but even paper getting crumpled, suitcases closed or zipped up, yawing, and the other room’s TV. The room door also wasn’t soundproof. However, I heard practically nothing from my neighbour in the room without a connecting door to mine. • The warm and cold water controls were seperate in the bathroom sink and shower, and worked differently in the sink, making it a bit tricky to control the water temperature. • The bathroom, sink, and shower/bathtub area were pretty small, but okay for me. The shower curtain did cling to my body often tho.

Siobhan was very helpful in providing suggestions in what to see and how to get to places. I can't rave how much of an asset she is to this hotel. Location was great - I took the tube and bus everywhere. It was easy to get to. Facing the garden provided such a nice view and allowed me to keep my window open. I very much appreciated the fan as it was hot during my stay in London. The brita water station was great, as I filled up my water bottle every day before going out. Room may be tiny but it served the function that I needed. The breakfast was fantastic. I very much appreciated the gluten free bread and the staff who assisted me in the mornings. I would definitely come back and stay at this location again.

The toilet paper holder needed to be fixed. I would have loved to have a small fridge to keep some snacks and drinks.

The breakfast being served was adequate both in terms of quality and quantity. But since my stay was a relatively lengthy one (14 nights), I did eventually find the lack of variety in what was served day after day, though good, a bit tiresome. I think it might improve with the introduction of a bit of variety in the menu. But then, I realize that this probably would not matter to most guests whose stay at the hotel would likely be shorter than mine. I should add that despite what some reviews I had read complainng about "noise and poor water pressure," I found no problem whatsoever with either of those two elements during my stay at Bedford. And I concur with most reviewers' opinion that Bedford's location is just great.

1) My check-in time was 2 pm. I arrived London early and I asked woman who is working in hotel if was room available for early check-in. She told me welcome and she did my check in 9 am. Thank you. 2)I was visiting from USA and in room was special charger for the people who have not charger which one is fine for UK. 3) I needed extra towels and I asked them and men who is working in hotel brought me towels in 2 minutes. Thank you 4) And anytime when I needed anything they are doing everything so quickly. Thank you to all staff members. 5)Was very nice view from my window and it was very important for me.

Extremely convenient location. The rooms facing the garden are nice and quiet unless you are unlucky with your neighbours. Everything clean and comfortable and staff exceptionally cheerful and helpful. It was reassuring to know that if I were delayed arriving there would still be someone staffing the front desk at 2am. The other rare and welcome feature of rooms at the Bedford is that the windows actually open. I can’t bear the dry recycled air of most hotels so I stayed here especially for this feature and was not disappointed. Also had a lovely view from the 5th floor!

My excitable neighbour telling all her friends how amazing London was at 1.30am. But this is not the Bedford’s fault!

Staff were very friendly. The rooms were very clean, and so were the toilets. I stayed in a garden view room and it was quiet at night I did not have any issues sleeping. I found the size of the room to be decent for a single room in the uk and the fact that I had big windows made it seem bigger as well . The location was always pristine , it’s close to several metros and buse routes and also walkable distance from loads. I did not use any other facilities in the place as I only stayed a night so I cannot provide feedback on that. Check in and check out process were also very swift and easy.

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I recently had the pleasure of staying at the Bedford Hotel in London, and I can confidently say it was an exceptional experience from start to finish. From the moment I arrived, the staff were incredibly welcoming and attentive, making me feel right at home. The room was beautifully appointed, with all the amenities one could need. The bed was exceptionally comfortable, ensuring a restful night's sleep after a busy day exploring the city. The cleanliness and attention to detail in the room were impeccable. One of the highlights of my stay was the hotel's location. Situated in a charming area of London, it was incredibly convenient for sightseeing, dining, and shopping. Despite its central location, the hotel maintained a peaceful and quiet atmosphere, perfect for relaxation.

Nothing

Walls are very thin and you can hear everything through them.

Overall comfortable stay in a good central location. Main thing I really liked was - wooden key cards instead of plastic and getting rid of plastic bin-bags. Also recycling bins at every floor. That pushed my score from 8 to 9. Room was small but it was a single, and perfectly comfortable for 1 person. It’s by a main road but there is a soundproofing. Lots of options for breakfast Nice and helpful staff

- Bit overpriced for a single room but I guess it is London centre in a middle of December. - Shower curtain, I hate these curtains. A screen would be so much more hygienic and make it easier to have a shower. - Even with soundproofing you can still hear some of the street noise, so if you are a light sleeper earplugs might be necessary. Also there is no air con so when its hot in a summer I imagine you will want windows open so that will be an issue.