The property was lovely, and quirky with a beautiful view. The bed above the kitchen was accessed via a ladder which was very fun for the children. The house had everything we needed other than extra mirrors. We were getting ready for an event and the only mirror was in the bathroom, it would be nice to have a full length mirror somewhere.

The bath tap was dripping and the bed in the master bedroom creaked a lot. We booked the allocated parking space, however, when we arrived, another car was already in the space as we had to pay for pay and display parking which was more expensive.

Lovely location and lovely stay, had everthing we needed.

Not a dislike just a note to future people that you do have to pick the keys up for this stay about 5 minute drive from the place itself

Fabulous flat in great new development - nearby pubs and restaurants - 10 mins trip into the city centre

Great location

No issues everything was grest

The location was fantastic

The bathroom sink was blocked - a little frustrating during the stay.

The apartment is lovely, although there are a few things that need attention, as others have mentioned. The bed was lovely and comfy. Overall, it was a lovely apartment for 2 of us, probably not suitable for any more than that

Communication with the company was frustrating. They got the booking date wrong, and trying to arrange an early check-in was unsuccessful, and I never received a call back. The drive to pick up the keys and drop them back is a little annoying as we only had a small window of time to enjoy our stay, and we had to leave the yard to get the keys.

lovely size and comfortable

Window blonds broken so couldn’t close them, not great in midsummer when it’s light at 4.30am. Plates and mugs not very clean. Bath taps only worked on shower setting. No ability to get fresh air in and couldn’t find a thermostat to adjust for cooler air.

Location was great

No hot water - shower had been reported broken at 2pm on the day we were due to stay - no one told us there was no hot water and the maintenance man turned up as we were leaving. No offer of recompense - no real interest at all!!

Nothing had to leave 2 hours later, due to mouse droppings being found, which I had photos to show. Reported it to the owners they have refused to refund me and they still got my damage deposit. I had my children with me, was suitable for kids when it states it does when book it. Danger ladders and dangerous bathroom sink and couldn't use the bath as when tried to the shower kept coming on at the same time. Also no WiFi there when it states they have it but the password wouldn't work so couldn't use the services they said they provide for our stay.

Nothing had to leave 2 hours later, due to mouse droppings being found, which I had photos to show. Reported it to the owners they have refused to refund me and they still got my damage deposit. I had my children with me, was suitable for kids when it states it does when book it. Danger ladders and dangerous bathroom sink and couldn't use the bath as when tried to the shower kept coming on at the same time. Also no WiFi there when it states they have it but the password wouldn't work so couldn't use the services they said they provide for our stay.

Location

Reception staff bored and unhelpful. Asked for late checkout and they said they would call within the hour. We never received a call during our entire stay. I paid £15 for late check out using their automated facility. I received an automated email 5 days later declining the request. Shower head held up with bits of wire. Sink in bathroom blocked and wouldn’t drain. Poor ventilation in property means it’s hot and stuffy. Second bedroom is actually a shelf above the kitchen which is accessed via a very steep and dangerous ladder. In summary it should be called Poor Serviced rather than Pure Service