Room was very comfortable & clean & had all you needed for a short stay. All staff were very friendly & efficient. Brekfast was very tasty except for the coffee which was in a thermos and, honestly, was rank.They had an excellent coffee machine in the area but only in use during the day, not allowed to use for brekfast.

There was a function on the night we stayed. The music went on past midnight and we could hear the thud thud thud of the bass in our room. That wasnt as bad as the crashing & banging of, presumably, the entertainment packing away & loaded their gear. This went on past 1am so little sleep for us 😪 This could easily be avoided by not giving out rooms 1-5 unless all other rooms were booked (im pretty sure they wern't on this occasion) when these events were on or at least given us a warning of noise. I dont think any other rooms would have been affected because of the layout of the hotel. Such a shame as it would have been a great place to stay for longer but good sleep is so important and we didnt get much. We would stay here again but NOT in rooms 1-5

The room was comfortable, pleasantly decorated, and visually very clean. There were plenty of mirrors and hanging space. The bed very comfortable and clean. Bathroom was very clean and had soft towels. The breakfast was plentiful and served with a smile, eggs cooked to prefection.

To be fussy, high-level dusting could be improved. A lamp on the desk would make ambient lighting work better, as there are no ceiling lights apart from by the door, for the bedroom area, just bedside lamps. No hook for my coat outside of the wardrobe. My breakfast was very nice and beautifully cooked and served, just cool to eat, which was a shame.

I arrived after the check-in had closed because I didn’t read the check in times but Saoirse (sorry if spelling wrong) was amazing. She got me a room that was accessible for my mum who has mobility issues and she also took amazing care of us. Making sure we had everything we needed! She really was friendly, professional and service orientated. The room was perfect for a nights stay with all you need. I also loved the deco in the bathrooms - really smart and the shower was great in the morning. Parking was easy and safe with plenty of woodland to walk the dog.

Maybe more garden furniture to sit outside the room.

The location of the hotel is really good and it has a good sized bar, restaurant and car park The bathroom was modern and looked recently refurbished. Also included in the rooms were a fan, iron, ironing board and hair dryer if you needed these and all looked clean and tidy. The sausages on the breakfast were delicious!

The bedrooms could benefit from king-size beds and air conditioning. When we stayed it was very hot and the windows only opened a few inches and the fan was not big enough for the job. We also had a function and again the function room was so hot and could benefit from air conditioning.

Everything! The bed was beautifully comfortable, the cleanliness of the room was exceptionally good, and we used all the extras such as tea making, the ironing and the hairdryer. There was a long mirror, reading lights and plenty of storage space. We had a continental breakfast for £7.50 each extra. Parking was free and there were plenty of reminders to log your cars registration number. We would happily stay again.

The bathroom mirror was necessarily placed behind a shelf making shaving and makeup tricky. One of those expanding arm mirrors would be good in this situation.

Nice place. just right off the A31, The room was great very spacious, free parking in front of the hotel. friendly staff, short simple check in. Good comfy bed, good bathroom well modernised. big TV. Wifi great although keeps asking to log on, but works great. Drive to Bournemouth was about 18 mins and very easy, straight into town. Ammenities close by include BP Garage, and Starbucks up the road. Solid place for a weekend trip, biking, walking etc. Downstairs pub/restaurant do a good breakfast. Coming and going at night was easy enough.

My 1st floor room overlooked the carpark/entrance which was fine, but a net curtain or blind would've been nice for privacy and some natural light, there were only blackout curtains. so it was all or nothing. I felt a bit naked in there. There was no regular tea only camomile, and only decaf coffee, no milk. not a big deal really cleaners probably just forgot to fill that bit up, but I really wanted a cup of coffee before I went out, to pick me up a bit, and it was too late (midnight) to ask. Old fashioned keys mean you have to remember to lock room. not a big deal but ....don't forget! Quiet at night but you can hear doors opening/closing I tried my best to be a quiet as I could.

Room and bathroom were larger than I expected. Bed and bedding was decent. With the windows closed, I could still hear the A31 traffic passing in front of the building, but it wasn't intrusive. Reception and bar staff were exceptionally friendly and helpful. Food was very good.

After a long drive, I went to my room around 9:30pm. I couldn't get the sound to work on the TV (room 27). Saturday breakfast started at 8am, but I had to leave at that time, so I didn't get to enjoy what I'd paid for, which is a shame.

The staff were extremely helpful. When I arrived in Ringwood by National Express after 10pm, there was no local buses running and Taxi's were busy. No Uber's either. The hotel/bar manager (sorry, I forget her name) was very helpful and arranged for her husband (chef) to pick me up from the bus station. I'm incredibly grateful for their help. The Room was very spacious and comfortable with blackout curtains. The bed was very nice and the bathroom was also spacious. The pub downstairs (also used by non-guests) was really nice as well. Good variety of food and drinks. Tip: if arriving by public transport, ensure you arrive during the day and arrange for a taxi to pick you up from the bus stop.

Nothing that I didn't like - especially after the help and service I received when I arrived.

Fantastic Queen size bed, french doors to garden to let my dog out, good size TV, lovely bathroom with bath and shower, radiator and thoughtfully designed wardrobe.

This is just nit picking but, Bathroom mirror too far away from standing at sink, had to shave using long mirror in hallway, no doggy bin had to walk across muddy grass in the rain to green bin on other side of field. TV needs retuning as very few channels actually available assuming it’s connected to a terrestrial aerial and receiving freeview. Couldn’t use shower as water boiling hot and couldn’t be turned down. As I said just nit picking and didn’t spoil our stay, except for the boiling water.

The food was excellent. Customer service was excellent. Breakfast was good. Shame, they don't do black pudding.

They ran out mushrooms for the 2 days. We were there. No mushrooms for breakfast or for steaks in the evening food was excellent. The staff that was working worked really hard. Even though they were considerably understaffed, food service took a while over 2 hours for 3 courses for the 2 of us, which might be an issue for some people. But we were quite happy, just chatting, though.