Incredible rooms. The bathroom was one of the loveliest I have seen. Our room was right at the top and so had low beams but was very tastefully decorated and luxuriously appointed. The staff were super helpful and attentive with genuine smiles and the bar area is huge being made up of many interestingly themed areas. The beer was excellent and I'm pretty fussy!

The bed was extremely comfortable but the pillows were a bit hard and lumpy. The bedside lights were very dim and atmospheric but useless if you wanted to read. We had an expensive Sunday roast which I didn't think much of, stewing lamb instead of a joint, almost no greens and a huge inedible dry Yorkshire on top.

The room - I stayed in Somerley room. Beautiful attention to detail, vintage style, exceptionally clean. Great to have air con and Dyson fan. Tea/coffee/hot chocolate facilities with a tea pot and a coffee machine. And cute little bottle of local milk in the fridge, along with a bottle of water. Very comfy bed, lovely nights sleep. Loved the towels arranged in the shape of a bear! Large en suite with double shower and very nice body wash etc. Fantastic value as breakfast included in the room price - great spread of pastries, cereal, fresh fruit, juice, freshly cooked breakfast. Would give the Bear 11 out of 10 without hesitation!

Nothing. I'll be back!

Location is excellent. Its a great place to stay, the staff are brilliant and its very comfortable! Beds and bedding a superior quality as are the fittings everywhere in the building. Just off the beaten track but very quiet and peaceful, secure parking.

Stayed many times before, its just looking a little tired now and could do with a deep clean, not as sparkling as it usually is. Little touches were also missing this time like biscuits in the room, dog welcome pack etc. Its still a great place to stay though, the staff are brilliant and its very comfortable!

Nicely decorated, spacious, warm, quiet, good selection of drinks, nice staff, great location, good breakfast

Bed wasn't very comfortable - big dip in mattress and very hard. The blue light in the bathroom shone through the glass keeping us awake- couldn't work out how to turn off. Wardrobe fell apart but was quickly fixed.

The staff were lovely, hospitable and welcoming, the room was warm, tastefully decorated, quiet and comfortable. The en suite had a good hot powerful shower and the supplied toiletries were good quality. The breakfast was very tasty and well prepared and the coffee was from a proper barista machine which was lovely.

Not a complaint but the breakfast seemed understaffed and so service was slow and things like juice and yoghurt took a long time to be refilled. The individual member of staff managing breakfast did an admirable job trying to keep on top of things but there were times when he really struggled. One more person on staff would have made a huge difference but it is possible someone did not turn up for work on the day. Anyway, it was Saturday, we weren’t in a hurry and the food when it came was really good quality and tasty so we got over it.

We loved the cosy atmosphere in the restaurant, it was a very relaxing space. The breakfast was excellent, very well cooked. The complimentary drinks voucher was very welcome. The room was lovely with a great en suite bathroom. Plenty of room to put our clothes in a huge wardrobe. The drinks tray & biscuits were very beautifully presented.

Just a minor point, but I think the vegetarian sausage at breakfast was like a round 'patty' & a bit dry. The rest of the breakfast was fantastic with plenty of choice.

Great Breakfast, in fact the food is generally very good. we have stayed there a few times and even dropped in just for dinner or lunch. Staff are great. The rooms are fantastric, such a great comfortable bed and the Bathrooms are excellent !

Not much really, cant think of any improvements...... The only thing I would like is that some of the seating areas should not be accessible to dog owners.... I dont mind dogs at all - I have one! But I dont like Dogs around me when I'm eating.... But that goes for most properties, not particular to this.....

I had an early start so a continental breakfast was brought to my room. It was very nice - yoghurt, granola, fruit, croissant - and there was a coffee machine, a good tea and coffee selection / fresh milk in the room. The fresh milk in the fridge was very welcome, as was a glass bottle of water. The room was lovely - spacious, with a luxurious feel - nice touches (bright bedside reading lights, full length free standing mirror, good quality bedding), and was an attractive blend of traditional wooden furniture with modern facilities. The bathroom was great - excellent shower, good quality products, a well-lit mirror above the sink. The staff were very friendly and accommodating throughout my short stay. A friend and I had dinner in the restaurant and the food was delicious, including an exceptional fish pie.

The room was heated through a wall mounted air con / heating unit. My room was a little cold despite turning the heating up high - but it was an exceptionally cold night and once in bed, I was very warm and cosy and slept well.

nice hotel, good food, genuine service, perhaps nicer than expected. good room facilities, inc coffee machine, very comfy bed though pillows perhaps past their best. nicely clean, though maybe some mould on outer windows (secondary glazing). some good notes on disabling machines to cut noise. certainly wouldcrecommendca stay here

The room fridge, even in a cupboard, was quite noisy andcI couldnt turn it off as the plug was concealed. bathroom extractor also a bit noisy, butvturns off after 5 mins so not an issue. the Garden View w

The bedroom was large, comfortable and attractively decorated including a large brass cheval glass and towels shaped into two little bears! The breakfasts were excellent and the service friendly and helpful. There is plenty of parking and the hotel is well-placed for visits to Christchurch and other areas of interest in Dorset. One evening, we booked dinner for 11 people including 4 young children and a private area was made available to us with lots of games and toys. The food was very good although some items were not available.

A few minor points: The air conditioning had a noisy filter so we had to turn it off (not a major problem as the weather was mild). The lighting in the bedroom was either very bright spotlights or rather dim overhead and bedside lights (not bright enough to read by). There was a permanent blue light in the ensuite bathroom, which would have been useful but the bathroom door had glass panels so it illuminated the bedroom as well.