We had difficulty finding the hotel due to it sharing the same Sat Nav location as a farm. A phone call answered by Carrie the receptionist got us there. On arrival Carrie was absolutely brilliant and a great asset to the hotel. Every member of staff we encountered were very attentive. The hotel had a calming atmosphere. The food for dinner and breakfast was very good and the bar prices very reasonable..

If at all possible a different post code to the farm or a sign in the lane to the farm with a map saying go back out onto the main road turning right and carrying straight over at the roundabout where you will find the hotel on the right. The barman needs a little more training as I asked for a glass of sherry and he wasn't quite sure what it was. I appreciate sherry is not everybody's drink but it was served in a bulky tumbler and we would have preferred. a champagne or small wine glass if no sherry glass available. We did not get the bottle of wine we ordered but what we got was very good.

Accommodation and staff we could not fault. The room was a very good size and the staff on the welcome desk were incredibly friendly and helful.

Breakfast on the other hand was hugely disappointing. After waiting a long time we heard that they did not have the ingredients required. We changed our order, when it came one ingredient from the full english was missing which was pointed out and she went back to the kitchen but this never materialised. It was also apparent that the other breakfast had been hanging around for quite a while. Not a good experience

Double Rooms are comfortable, large double bed, clean and spacious

There is no lift, I did call in personally a week before to check size of bed and asked for a room on ground floor, which the receptionist did say I had, on arrival we were told our room was upstairs. Mentioned I was told previously I had been allocated a room on the ground floor , my comment was disregarded and told 'upstairs room 18' I believe at 85 a room upstairs carrying cases, bags etc is not ideal. Not happy. Plus shower over bath. Again not that happy, no grab handles for safety. We are not disabled, but bathrooms are not suitable for older people.

Our room was very comfortable. We were lucky to be upgraded to a disabled room, not that we needed it, but it did give us extra space making it easier to prepare for a wedding that we were attending. The room facilities were comprehensive and the room very clean and well prepared .

It would be wrong to say we “didn’t like” but we were a little disappointed with the catering facilities. It was a Friday evening and requesting two gin and tonics at the bar. There was no Gordon’s, no Bombay Sapphire but a wide selection of trendy coloured gins. Two shots were managed to be squeezed from a bottle of Hendricks. no salted peanuts available and we had the last packet of plain salted crisps. The meal itself was fine, but as selected bottle of wine was not available despite being on the printed wine list. So a bit of a logistical problem we felt which gave us as much amusement as it gave us frustration. But it does explain our overall rating of eight Peight being delighted with our accommodation.

This place looks new? Though the materials seems not of high quality, it is very clean, modern but with that English vibes, and everything is functional, which I hope they will be able to maintain. Very comfortable bed and pillows. The towels are so clean and soft. I struggled a bit with the toilet flush — not sure if it’s an issue isolated to my room. All hotel and restaurants staffs have been very nice. Great food too, we loved the mac and cheese and their full english breakfast is the best i had so far.

Great for a 2 night stay with excellent breakfast and nice staff. Clean spacious room with a small open wardrobe, desk, chairs X2 and bedside tables x2.. The addition of two or four drawers or shelves for clothing would be useful. The twin bedroom configuration adds to the spacious feel and is very pleasant. Beds are a bit soft and the regulation flashing light on the sprinkler takes a bit of getting used to in the dark...makes you shut your eyes. Overall,, it is a pretty good place and we enjoyed our stay.

The location was perfect for my needs, the room was lovely but for a couple of defects. The attached pub was lovely, the staff were excellent and the food was great.

It would have been nice if an early breakfast was offered on both of the weekend days. I would hazard a guess that most people staying at that location on that particular weekend were there for RIAT and an early start is essential. There was a defect in my room, the curtain fell down in my hand when I opened them in the morning, I did try and report this by calling the mobile number, but no one answered or called me back.

The rooms are really clean, fresh & modern. The reception area is really welcoming and it's great value for money. They thoughtfully made up a spare bed on the sofa bed for my little one. The pub is super close by but in a separate building, so I didn't experience any noise from it & I was at the back of the building overlooking a field, so I had no noise from the road. The staff in the pub & morning reception were friendly.

I arrived at night (after 7pm) & although I stated in advance my arrival time (between 7-8pm) no-one was on reception. The instructions were to call a mobile, which would of been fine but every time I rang it it wouldn't connect & went straight to voicemail. It was an inconvenience as I had a very tired little one & had to go to the pub with my bags to get the staff there to help me, which they did immediately without issue.

Location ideal for our needs. Large room with king-size bed very comfortable. Bathroom clean as was the room. Choice of food for breakfast which was available next door in pub. Plenty of parking on site.

Modern style furniture , open hanging but nowhere was there any drawer space. Ok for overnight stay but there for 3 days . No hand towels either and when replaced only one for 2 people. Rain forest shower where temp control difficult to control.

Room was very clean and comfortable and the food was excellent- only complaint was the serving staff were very slow and left us sitting for ages at breakfast before taking our order. There seemed to be no sense of organisation. Guests were being asked for there order when they had already ordered and guests (like us) were left waiting to be served - eventually husband had to catch a member of staff after 20 minutes and asked if she would come and take out breakfast order. Staff were not unpleasant just very disorganised !

Food service needs a lot of improvement and a lot was off the menu when we went to order Saturday night…