Cleanliness, staff, fixtures and fittings were quality and in good taste. Unexpectedly had to stay in and work on my laptop instead of going out for my own leisure but the room was so comfortable, pleasant and quiet during the day for this purpose. Cleaning staff were extra friendly and hospitable, and doing a fab job as I used to manage a team of hotel cleaners and know the team here are doing a great job.

Other guests were partying downstairs loudly until 3am with lots of arguing, loud 90's rave music and banging doors. Not the end of the world as I had earbuds but can't wear them when trying to sleep, but this was not the fault of the proprietors, just unfortunate for me after a very peaceful day in my room.

Staff are excellent, friendly and offer great customer service. Location is excellent if you want somewhere to relax. It made us feel at ease being surrounded by countryside. Room was lovely, clean and had everything you could need. Food is exceptional. We will be going back for one of the luxury rooms.

Minor issue but the bed frame creaked a lot at the slightest movement. It kept us awake over night. Definitely hasn't put us off going back as everything else was so good. We're really pleased we found this little gem!

Lovely staff. Helped us learn more about the area as we are planning to relocate to Durham. Suggested what areas are good and what to avoid. The room is very well maintained. We opted for breakfast, and it was really good. Overall, we will recommend this property to anyone who is visiting Durham.

The location is very quiet and peaceful and that makes it difficult to access if you don't have your own vehicle. We saw a bus stop nearby, but we haven't seen any buses during our stay. The restaurant is not open throughout the day, so please carry something with you. There are no shops nearby.

Check-in is easy and convenient for any time arrival. We got there at 20.30. Rooms are clean and warm, which is super when the outside temperature is freezing. Extras available include tea, coffee, milk, and biscuits, as you can help yourself. Staff are very friendly without being overbearing. Special thanks to the breakfast chef and housekeeping. You make your guests welcome, and nothing is too much. Breakfast is amazing with freshly cooked full English and any combination, homemade sweet treats, and a range of continental items.

Nothing. We have stayed here once a year for the last 5 years.

contact before arrival regarding ordering a meal with my unusual requirements already heralded a good choice of place , not big in size but big in soul and atmosphere there, I was taken care of from arrival to departure every second, the kitchen and its chef are a wonder, in the whole of England I have not eaten such surf and turf as here, I was full and happy, the staff took care of every second that nothing was missing. rested and satisfied with although a short but successful trip I returned home 🌟🌟🌟🌟🌟 Service

hardness of the mattress but that's just me

Staff were so friendly and welcoming, the room was everything we wanted and more and great value for money. We got breakfast delivered to our room which was delicious, a massive jug of orange juice not just a glass each, it was still nice and hot when it arrived and you even got a little fruit pot for after. There was a complimentary bottle of Prosecco in the fridge and we even got a complete drink of choice on arrival. We wanted a nice and quiet night away and we got just that. Would definitely go back in the future.

The staff at Thomas Wright House were outstanding and couldn't do enough for us throughout our stay. The complimentary Prosecco was a lovely touch. We stayed in the Phoenix Suite and it was absolutely beautiful. The huge spa bath was amazing and so relaxing - just perfect for a romantic getaway. The fact that the hotel offers room service was a huge positive for us as well, so we could eat in the privacy of our room. The breakfast was fantastic! Cooked to perfection. I would highly recommend staying here and look forward to returning 😊

The food really was exceptional, and the staff. Couldn’t do enough for us and our dogs. Location for us was perfect as it was near to where we needed to be. The bedroom was lovely and comfortable, had everything you needed. The bathroom was clean and again had everything you needed, it just felt like it needed a little tlc. Everything else really was fabulous! We will be going back. Ps. Esther and the team make this place next level! Thank you to you and the locals for making us feel so welcome.

What an amazing dog friendly place to stay en route from the Scottish Highlands to Suffolk. After long journey with our old collie dog, our room had a lovely wicker dog basket with blanket in it, 2 dog bowls and a little pot of Sir Woofchester’s Sunday Roast dog treats! Immaculately clean bedroom. There is a village green just down the road for a quick dog walk, and owner supplied details of nearby walks. The most wonderful cooked breakfast with best bacon I’ve ever tasted, home made chocolate chip flapjack, choice of cereals, gluten free toast for me, quality Tiptree marmalade and honey. Our dog was welcomed in the breakfast room, a blanket found for her to lie on, water bowl provided and she could have had a sausage if we had agreed! We are definitely returning very soon!

Nothing to dislike!

The staff were very friendly and attentive. The food was nicely prepared and generously sized, although maybe a bit too much for us. We were there on a Friday and Saturday night and although a public house we were not disturbed at all by the customers. It is in a nice quiet country village. The room was generally very clean and all looked to be recently re-furbished. with tea and coffee maker, free drinking water and ample towels etc.. No problem at all with parking

The rooms are not serviced by default but I think you can probably request it. The shower and bathroom looked to be recently installed, but the shower screens leaked and the floor was sticky under foot (needs more washing?). The shower hose leaked at the joint to the head.