The hotel is beautiful. We stayed in a newly refurbished room which was stunning. The hotel is going through a re-furb and reception notify you on arrival, however it doesn't affect your stay and will make the hotel look even more fabulous. The spa is lush and worth the entry fee. The food in the restaurant was beautifully prepared and flavoursome. They do some great takes on classic dishes but also some different food also. Excellent gluten free range.

The only issue we had with our stay was with other guests who decided to have a 5 hour argument in the room next door. Our room had an adjoining door which hampered the sound proofing so we heard every word, and despite us kindly asking them twice to keep it down they didnt. Regardless of this, when we informed the night porter he was so calm, kind and efficient and gave us another room to sleep in so that we could actually sleep. The hotel reception were also very apologetic and did their best to appease the situation. They couldn't have handled it better.

The staff were very friendly and helpful. Thequirky, almost playful decor melded the historical aspects of the manor with modern touches. The light fittings throughout were fascinating. The spa was great!

I stayed for 5 days and I had to ask for the room facilities like bottled water to be topped up twice- other than those times very little was refreshed. I like it when a facility tops up all the original offerings of shower gel, coffee, water etc every day as the price remains the same for each day.

Homely warmth, old fashioned vibe, beautiful rooms,

The staff are lovely and friendly, our dog was made to feel very welcome. I was a little disappointed in the food - it was overcooked unfortunately. I had a chicken burger and because it was so dry the crispy coating fell off, this wasn't a major issue, but on going for breakfast the next morning I noticed the bits of food that had fallen off were still on the table and hadn't been cleared away. We didn't use the spa, so can't comment, but our room and the dining room were both very lovely.

The food. It was edible, but not great. As well as the issue with the chicken burger, the ham that came with the breakfast eggs looked quite grey, I chose not to eat it.

Beautiful building in a pretty location, staff couldn’t have been any more friendly or any more helpful!

Creaky floorboards!

We were pleasantly surprised by the historical vibe the hotel offered! Walking down the corridors, I felt like I was transported back in time. It was such a unique experience that really added to the overall charm of the hotel. The restaurant was absolutely stunning! The decor, the ambiance, the food - everything was top-notch. I felt like royalty dining there. It's definitely a must-visit if you're ever in the area. But the real highlight for me was the family room. It was exquisite! The attention to detail, the comfort, the space - it was perfect for a relaxing stay with loved ones. I could have stayed in there all day! Staff communicated us lovely spots to visit locally and that was very welcoming! Will definitely be back!

Great location exceptionally clean courteous and professional staff nice restaurant and food. Safe parking.

Nothing that would prevent us from returning but could be issues to others. Pensioners and disabled we had three flights of stairs to the room which was as far from reception as it could be, some assistance would be grateful. Our room had ajoing door to next although secure we could easily hear conversations ETC! Daily housekeeping advertised for towels etc but missed. Very warm in middle of a cold winter.

Loved the very old buildings combined with the new refurbishment,a nice room overlooking the courtyard and opposite the spa,breakfast was lovely,all the staff were very helpful and friendly

Negative was the cancellation of 2 spa treatments because they told us there was a staff shortage,yet speaking to a couple who had just arrived they were told the same yet they persisted and and managed to get a booking, and we had already been there for a day,and had asked the staff to inform us if there was a cancellation so that was disappointing, we were so looking forward to treatments.

A clever blend of the historic and the modern, especially in the restaurant. We had a "small double" room, which was adequate for a two night stay. The spa facilities were excellent. The food in the restaurant was excellent and well presented. Our waitress Diane was a star.

Unfortunately there are floodlights to illuminate the front of the building, which shone all night around the edges of the window blind. As the room was quite small, we occasionally walked into the corners of the dressing table. Guests at a wedding reception were coming and going until well after midnight, causing disturbance in the corridor outside the bedroom.

Lots of character... staff were extremely pleasant 

It would be unfair to say that there isn't much to do in the local area since I was only staying for one day...