The staff were lovely, food was good, restaurant and main building looked well kept and clean, nice cozy snug to sit in on a rainy day, the grounds well kept, that you could walk around, and plenty of parking spaces. Bedding and towels very good quality brilliant white. Bathroom bright and plenty of room. Room was big.

Room was in need of update, we booked a feature room, thinking it would be four poster bed in main house, that the pictures showed, but it was a room in the old converted mill, that had the old wheel system, through the room. The room smelt damp, musty and mouldy, and was in need of decorating and carpets desperately need cleaning, the main door needed cleaned full of cob webs and dirt, the outside little patio needed swept, we needed to clean the couple of chairs that were there before we could sit on them, it was a shame that just a little sweep up would of made a big difference and more pleasant to sit outside.

Been before and location and grounds definitely made us return . Husband had slight accident, gashed arm badly on door handle. First aider came and cleaned and dressed wound and supplied change of dressing too. Apologies were made for blood on sheets tho..

Nothing to sit on in bathroom lovely tho it is a d I made this suggestion when we were here last time.. had to fetch garden chair in. A plastic stool would be ideal in bathroom and plenty of room for it.

Staff were very pleasant. Bed was very comfortable, albeit the winter weight duvet made it too warm! Main areas. Including public WCs, were clean. General the food at the evening function was good, with exception being the roast beef which was tough. Everything else was fine. We didn't use the spa facilities so cannot comment.

Our room (41) was dark and overdue for a redec. Overlooked by trees which made it darker. A brighter paint palette would help. Windows were jammed, no fresh air or ability to release the heat. Paint was chipped on window and dirty in corner of glass. Toilet seat was loose. All reported to reception on checkout. There was no lift to our floor which gave me a struggle with my back, hips and knees. Everyone on our table enjoyed their food, so was only the roast beef that let the chef down!

The staff are always lovely and friendly and helpful. It is always lovely and clean. The food is very nice it has beautiful grounds. The spa is lovely and relaxing and you have the option to use the gym if you are staying at the hotel. The location is also great, I love being close to nature.. Pub at the top of the road and nice places to walk.

It no longer has a pool.. There aren't smaller meals, like a lite lunch or sandwich or options for smaller breakfast if you were to take children. Or even just a bowl of chips on their own. I found it difficult to pick what to eat. There is No fridge in the rooms.. This would be handy to keep my diabetic medication in, a sit need to be kept in the fridge.

Having booked a double room we were upgraded to a suite in the stable block. What's not to love? Such a beautiful spot with lovely gardens to explore. An immaculate, modern shower room and fitted carpet in the bedroom (love or hate but I love).

The WiFi didn't extend to the stable block but for one night it wasn't a big issue. The plain pale carpet in our room (poor choice) was in need of a shampoo though daily cleaning couldn't be faulted. One of the two TVs had no signal. The overall fabric of the hotel needs an upgrade including double glazing.

The breakfast was great, it had a full English menu and Continental The lady on arrival was very helpful and even changed my room as she realised there might be noise in the room that was booked. She was very kind. The hotel is really beautiful, the views are amazing, and the room was lovely. The hotel was a stately home and has many grand rooms and period features, with modern, comfortable hotel rooms built on.

Definitely need proper coffee with the breakfast. They only had instant powder! This is the first time in several years where I haven't had either filtered or proper machine such as cappuccino. Even the small B&Bs I've stayed at have a filter machine at breakfast, included with the stay! Even worse, when I mentioned it at Reception before I left, the girl argued with me, instead of just acknowledging my feedback.

Friendly welcoming team & receptionist on arrival very knowledgeable on area. Offered an upgrade on arrival very appreciated. Cooked breakfast was well cooked.

Cobwebs in room & toilet but I may be being picky as I was offered a last minute upgrade on arrival so perhaps that room wasn't prepped to the standards it may have been if they were expecting someone in there that day. Freshly ground coffee would've complimented the higher standards of breakfast rather than a buffet airpot of filter coffee, just a suggestion.

Breakfast was lovely, plenty on offer. Good quality food. Full English was lovely. Staff we came across were friendly.

Bed was small. Room extremely clean. Could do with a bit of a modernising but we was happy. We had generator outside our window which was a bit noisy. Blind on window was a nightmare adjusting it. Door handle on door was ridiculously close to frame, so as I shut it it hurt my knuckle. Sign still up in bathroom about no toiletries during covid to just ask at reception! Lol

the suites were ideal, lovely and clean

the breakfast! we arrived the first morning and there was barely anything left in the continental section. staff were clearly run off their feet and struggled to keep up with clearing up and restocking. we chose not to have breakfast in the hotel following this initial experience

Everything. We stay here all the time and love it here. The staff are lovely. We stay in Room 1 and 2 for a certain reason...if you know, you know 👻🫢 . This hotel is steeped in history. We go on our little walkabouts, have a little sit in the library aswell under room 2, its nice and quiet, the staff know why we go there and are really nice, and think we are brave and a bit crackers at same time 😄 we love the Foresters pub along road aswell, lovely locals always made to feel welcome even though we are from north shields we feel like part of the community and the landlady laura always first words are "what Room you staying in and how did it feel when you walked in" haha great atmosphere though. I cant honestly say a bad word about this hotel or the staff, and any review that does say a bad word about it, must not be happy about anything in life, because its the people that make it great ❤️ from wendy and michael.

There is nothing not to like!!