I loved the spacious room & the meals were excellent, apart from my breakfast on the first morning was stone cold, so I had to leave it all, that's my only complaint, and because it was room service you expect your meal to be piping hot, may I make a suggestion maybe use metal covers in the future to keep meals hot and not plastic covers, plus the fact you are charged for room service only be served a cold meal, other than that I enjoyed my stay.

As above regarding my cold breakfast yesterday morning, it has put me off having a full English and making me choose to have a cereals ect.

Hotel its self was lovely and is very presentable from the outside. Quick checking in service. Staff were friendly! I like where it’s situated too, in a very quiet area of Darlington. Restaurant was beautifully set up the night before ready for morning. Wonderful little bar area, with quieter bar and one with live acts on.

Parking was a bit of a nightmare, however we did manage to get a space in the end. Some parts of the hotel were SLIGHTLY unclean I.E. dead fly and dusty on one of the windowsills in the hall leading to our room. Bathroom had grout all in the tiles & some decor in room needs changing. Kettle in room was over boiling (kept boiling and wouldn’t turn off until I turned the plug off) and was boiling hot to touch on the handle, so I couldn’t pick it up - may need replacing.

Location was really good. It was clean and had everything you needed. The staff were friendly and helpful. It was a very quiet and relaxing hotel.

It was quite hot in the room even though the radiators were turned off but they did supply a fan which was helpful. There was a good selection at breakfast however, I asked to have pancakes and got told I couldn’t have anything else from the breakfast if I did even though I saw a person have porridge the day before and they were allowed to have a cooked breakfast after so I was a bit confused as I ordered off the same menu.

Location was perfect for me and in all a pretty nice place.

The room was ok , not too sure whether it is a cheap hotel trying to be high end or a high end hotel being cheap. Shower didnt work in the room and resception told me "i yeah we know about that "bit strange as surly you would just fix it or dont let out the room. Breakfast was pretty poor just dried out hot plate food with no real taste . Cant do with the laminated menus for dinner and breakfast .... however the place was nice and had a great nights sleep.

Bed was high and comfortable with a thick mattress topper. Towels were large and fluffy. Breakfast was self serve with some things to be ordered eg porridge, fried or poached eggs, tea and coffee. The breakfast was included with the room price and was a typical hotel breakfast. We enjoyed it.

Some of the decor seemed in need of refurbishment eg the plug in the bathroom sink was coming out of its anchor and it did not retain the water for very long. The central light fitting was full of the bodies of flies and other bugs which had found their way in there and one or two were walking around the inside of the cover with one walking around the outside trying to get into the light. It was rather disconcerting when lying on the bed with the light on. Parking was available but because there was a wedding on it was rather more limited than was possibly the norm and there were some tight corners to navigate as the parking was around three sides of the hotel.

Room was spotless. Very comfortable nights sleep good value for money. Would stay again if up visiting family in the near future.

Breakfast was ok. Eggs didn't look very appetising charging extra for eggs that were fried or poached.charging £5.00 for items off the menu was a bit steep.as breakfast was paid for in with the room payment didn't expect to have to pay extra so not so great. Staff member quite abrupt not very welcoming very stern on checking in and out of room very cold welcome and check out.

Room was very comfortable but a little smaller than anticipate but it was a basic room as described on the website. Breakfast was an ample choice for both of us, my wife chose off the breakfast menu whilst I had the full English on offer, as with all help yourself breakfast some of the selection was a little cold but that comes with food served bu hot lamps. I did enjoy breakfast however. We did not dine in the restaurant as we had an early start to the show we had booked. A late night drink after the show refreshed us greatly. All staff we encountered we pleasant and friendly. A very enjoyable stay.

Nothing other than the cold breakfast items mentioned above.

Near to town center, room was spacious and comfortable, lovely view from window, we were in room 8, staff were very friendly and helpful, they reserved a parking space for us as were blue card holders, the meals were fantastic and early bird deal good value, breakfast you could have continetal or cooked or both, we had excelent stay.

Drinks bit pricey, hate rotating toaster lots of waste bread as burnt, we got soaked on saturday due to rain but no heating in room to warm us up, bed side lights not working spotlights very bright, duvet did not fit cover more cover than duvet. Do not like service charge on bill,

really nice weekend spent in a lovely old special house. love the architecture and spaces in the hotel. rooms nice and comfortable well equipped and spacious even the so called cheaper ones. didnt try the bar was only small no places to sit although plenty of room outside in garden. breakfast was great and staff very attentive. town centre within easy walking distance. am really hoping to go back to this hotel.

water pressure not great in room 35 at top of house. cold water dribbled out of tap on bath aswell as sink. shower gel shampoo and liquid soap was amazing ( not a weirdo). lol. but underneath the holder it was grimy and rusty. am being really picky tho. only other moan was parking their were a lot of guests so parking tight didnt really help that the Audi and jag owners thought they should have 2 spaces each..

Excellent dining. Breakfast has wide choice. Staff friendly, welcoming and helpful. Stayed here last September, so I knew the standard to expect. Was not disappointed again. Looking to return soon to use as a base for exploring the moors and dales of N Yorks.

The layout was a bit quirky, but some staircases are narrow. I tried to get to my room via the lift, but when I got out on what I thought was my floor, I was lost. Eventually found myself on the floor below and got back to the narrow staircase up to my floor. Hotel is at the end of a cul de sac, but was found eventually.