There was a really good selection of continental style breakfast foods with lost of fresh fruit. There were also staff around should you have a problem. Refridgerated juices, different types of bread available

The entrance/stair carpet would benefit from being changed as it looked really USED., but in a way that it had gone through many weather conditions with lots of clients. However that is not to be confused with the place being dirty as they seemed very vigilant with their cleaning overall. However it was the first impression of entering The Red Well inn. in conclusion i would stay there again

I had an absolutely fantastic experience at this hotel. From the moment I arrived, the staff were incredibly warm, welcoming, and attentive. Their friendliness genuinely made the stay feel special – nothing was ever too much trouble, and they went out of their way to make me feel at home. The room was spotless, comfortable, and well-equipped, with thoughtful little touches that added to the overall quality of the stay. The facilities were excellent too, and everything was maintained to a high standard. What really sets this hotel apart is the people. Every interaction with the team – whether at reception, in the bar, or with housekeeping – was a reminder of what great hospitality should feel like. It's clear that the staff take real pride in what they do, and it made all the difference. I wouldn’t hesitate to stay here again and will be recommending it to friends and family. A big thank you to everyone at the hotel for such a memorable stay!

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Absolute smashing place a proper little country pub , free parking lovely and clean and the food was probably the best I’ve had any where so far ! The toastie was beautiful and the chips are home cooked not frozen like lots of places the breakfast was defo one of the best I’ve had the sausage was not cheap ones that most places use the bacon was not cheap supermarket bacon and cooked perfectly the eggs were top notch and fried tomatoes that were actually fried and juicy !! Some places just dump half of tomato on your plate … lots of cereal n yogurts and toast unlimited tea coffee fresh orange and apple juice … couldn’t recommend this place enough !

Nothing there I didn’t like !

Pleasant room, well equipped, clean. Excellent service at breakfast.

I arrived back in the carpark shortly before 10pm, and the front door closed and was locked up just as I was walking to it! The bar was closed, I couldn't even get some ice or a soft drink. All locked up, nobody there. Did they not see me arriving? I'm a solo female traveller, so it didn't feel brilliant. Perhaps they could have informed me that it would be closed and no night staff.

Ample parking and good location with regards to the town. The food was very good and well priced, albeit a fairly basic menu, but every member of staff was excellent. Very welcoming and friendly throughout. I would happily stay again if I'm in the area.

The room was fairly basic and quite dated. I arrived to be told that there was only continental breakfast available that week.

This is a small hotel with about 8 rooms in the picturesque village of Barnard Castle. There is room for parking directly beside the hotel with easy access from the main road. The town centre is a short walk away and you are almost immediately able to access the picturesque countryside that you likely came for. We were warmly welcomed by the staff and well looked after during our stay. The accommodation was more than adequate for our needs, clean and tidy, comfortable beds and a good nights sleep. The food was delicious. The breakfast choice is your normal range, the quality is high and the food well presented. You’ll certainly find the usual requirements for your brekkie and if you need anything you just have to ask. We ate two evening meals in the hotel and they were delicious and to a high standard. Steak was cooked to the requested level and fish was battered perfectly. Staff welcome you with a smile and charm that County Durham is famous for. A special mention to Saff for looking after us. She even took time to show me a few of the local sights. Thanks Saff.

Nothing

The staff were excellent as they kept the hotel part of the building open for us during some renovations in the kitchen or bar area. This meant that we were unable to have breakfast there. However staff warned us about this and compensated us for this. The rooms we hired were spacious and clean with a good bathroom. They recommended a good Indian restaurant and ensured our arrival and departure was easy. We were unable to use the bar area or the outside beer garden but it seemed fine once work was completed. There was good information provided about a wide range of local attractions etc. Barnard Castle is a lovely town to visit. The location was easy to access in a quiet area just a short walk from the town centre. Car parking seemed plentiful.

Our bed was very narrow!

The staff were very welcoming and pleasant. The breakfast, that was included in the price was second to none.

The only thing that I could pick really with was that there was a tiny water leak. A drop off water hit me on the head. It was a tiny leak, it wasn't really an issue. I made the staff aware and the checked and made sure that the issue was found and corrected.

Very friendly and welcoming staff, from the second I entered the property, to the second I left. It was so refreshing to see how quickly people came to welcome me in, and the great service received. Also, amazing breakfast, nothing too much trouble, and everyone went the extra mile to make sure it was an enjoyable stay. I stayed in room 1, which was very peaceful & relaxing. Thank you so much everyone, and well-done on your exceptional customer service. I hope to join you again sometime!

A lovely room with a huge balcony (if only it had been a sunny evening), comfortable bed, good tv, hot shower, clean, huge tasty breakfast and a wonderful girl Friday called Lucy, who went above and beyond, couldn't have been more obliging and helpful.

Nothing really, to nitpick, the decor is a little tired and a lack of milk alternatives, which Lucy put right in time for breakfast.