Staff were friendly, attentive, and accommodating. The hotel and grounds were extensive and beautiful. My friend and I each had a gorgeous room with good facilities, mine was a shower over bath, my friend's was a walk in wetroom. The rooms were clean and tastefully decorated. The price for our stay was reasonable. Breakfast could be prebooked or paid up front, allowing for flexibility. The nearby pool, hot tub, sauna, and steam room facilities were a welcome way to unwind. The location was within walking distance of a local pub and a short drive from Southampton city centre. Overall, it was a wonderful getaway. We will definitely visit again.

Beautiful building and extensive grounds, staff absolutely brilliant haven't had such good service in ages! Room very comfortable had everything that we needed (bed extremely comfortable). Booked B&B breakfast was buffet style and perfect. We decided to make a reservation for evening meal and were not disappointed good menu's and extremely large portions well cooked and beautifully served by the waiting staff. Our cruise embarkation was moved on an hour and so we paid extra for a late 1pm check out. Would stay here again.

I didn't read the description properly, there is no lift in the building but staff helped with our suitcases

Breakfast & array of choice was superb, compliments to all staff, property has real country house character, for what is a 3* mid-range price bracket it definitely exceeds expectations. Gorgeous setting, lovely long driveway (saw a baby deer 🦌) into a secluded feel country manor estate, beautiful grounds & Chilworth conservation area behind hotel is wonderful for escapism & a peaceful stroll. Use of gym & pool included complimentary. Cosy & classy central bar a nice place to chill after a day exploring the nearby New Forest or for a further social after on-site conference or team-bonding facilities which looked plentiful. Highly recommended, a country house style stay at a very reasonable price.

It is a beautiful location and the hotel is lovely. We went to see a show at The Mayflower theatre in Southampton and you are about 10 - 15 minutes away by taxi depending on traffic. The cost of a taxi was more than I expected. We had breakfast included in the price and we arrived at 10am - I think they had underestimated demand and some things were filled up, but they’d run completely out of other things and it took a bit of time for the hot food to be replaced - but not everything was refilled which was disappointing. That said the food was good and it was hot. Lots of options (not all available), but still plenty and we weren’t rushed so that was nice. The pool and hot tub are in a separate building - I was a bit surprised it wasn’t part of the hotel - we enjoyed the hot tub, but the pool wasn’t very warm. Very easy access and they provide towels which is helpful. Plus not busy even on a Saturday morning. The bar was pleasant and prices were ok. There is no lift (that I saw) and getting to the room involved a lot of stairs - if you had a lot of bags or mobility issues it would have been a problem. I went to reception a couple of times and no one was there - completely empty. I thought for this type of hotel that wasn’t good. But the staff were friendly and helpful - not a generous amount of tea, coffee or milk in the room, but more than happy to provide more when asked. Parking is good, the grounds are beautiful and the room was clean and a good size - the bathroom was one of the best I’ve seen in a hotel - I would stay again, given everything you get it’s good value for money.

Very comfortable, well-equipped room. Exceptional breakfast. Very friendly and attentive staff at breakfast. Charming property in a lovely location.

No response to MORE THAN A DOZEN attempts to contact the hotel by telephone in the days before my stay. The receptionist was dismissive about this, telling me answering the phone was not a priority. (???!!!???) No response either to an email sent to the hotel website, asking them to call me. I was asked for a £25 damage deposit at check-in. More than 24 hours after check-out this has not been refunded, although I left the room in perfectly good order.

The staff are all extremely nice and I have to give a special mention to Sara, the leisure centre receptionist. The pool is a very short walk from the hotel but not well signposted. On the way back, in the cold and dark I got lost and walked in a full circle back to the leisure centre! Sara kindly walked me back to the hotel.

We have stayed here three times in the past (with our dog) and always been happy with the standard of the room. On this occasion however the room seemed smaller and the furnishing a touch shabby. Some clearer sign posting to the pool/leisure centre would be helpful.

Lovely hotel with very fast and easy check in, the bar and lounge area was very relaxing and friendly with fare priced drinks. Our room was was spotless with a lovely bathroom and a massive bed with views over the front lawn, following morning was very relaxing as check out is not untill 11am, the breakfast was probably one of the best we have had with everything being very fresh and hot and cooked really well.

The only issue w had was the plumbing in the bathroom as i guess it's very old, we had a constant dripping type sound followed by some sort of echo that lasted all night keeping us awake probably every 15 minutes, we were going to report it at check out but the reception was unmaned when we left.

Stayed three nights. Lovely hotel with friendly staff. The location was great for us, we even booked 2 more nights the following week.

On our first morning the breakfast experience was awful. It was a Sunday, the hotel was full, it was obvious there wasn't enough staff on to cope with the number of residents. To be fair, the staff who were there were excellent. We were having to wait for something at every stage of our breakfast (food, utensils, etc) We would have preferred tea/coffee & even toast to be served to the table as there's a lot of tooing & frowing resulting in parts of the breakfast getting cold. As we were leaving the dining room on the first morning we heard someone ask for a pot of tea, needless to say we done the same on our next 2 mornings which helped a lot

Second time visiting, the premium room felt much better than the basic. Clean, comfortable, quiet, nothing bad to report! Premium room has robes and slippers, coffee machine with pods. No decaf. Pool and gym open at 6.30am but they are in a separate building (to keep in mind for the winter time). Even at 6.30 I found 4 people easily and 5 is a squeeze size wise. Jacuzzi and steam room also available. Breakfast is a buffet, standard choices with fried eggs but you can order eggs cooked differently (poached eggs were completely cooked though, not sure if I should have specified runny yolk!). No decaf options at the coffee machines here either.

Basic rooms are worse than an old Travelodge. No decaf coffee anywhere. Lovely surroundings, but It's in the middle of nowhere, no access to any shop, groceries or food of any kind, except for the local restaurant. Restaurant is SLOOOOOWWWW! I once had an awful experience with waiting 1 hour for the food (only to ask for a refund and leave). They made up the second time upon formal complaint. Dinner food is presented better than it tastes. Avoid beetroot and squash starter, recommended the Strawberry tart for dessert.

beautiful property near Southampton. quality, clean, excellent staff . excellent breakfast . my wife loved it.room size was great. quiet on a night time and we slept really well. food had excellent portion sizes. in the bar menu.

tv is small for the room . damp patches in places that had been painted over though no smell of damp at all. door to room was a little stiff and sticky ( room 8) required a good push to open or close. fish and chips on the bar menu needs the fish to be allowed to drain before service ( tasted greasy )