The only thing was the pillows, got a stiff neck due to the hardness of them, we had a room at the back, which was roomy thou it had a double and a single bed in it, also the outlook on to a nice garden, be it for a another property was lovely, deffo will ask for the room again when we next travel down in June. The dogs loved it, watching the squirrels and the cats . And thou we only put it on for the news, the TV worked brilliantly, the staff are great, happy, cheerful and very pleasant. Top marks.

All staff were friendly and accommodating. They were happy to change our room to a quieter and cooler room and provided a fan. Room was spacious and clean and having a separate wc to the bathroom works well.

A few minor aesthetic issues in the toilet/bathroom. Restaurant was closed on the evening of our arrival but plenty of other restaurants closeby. Breakfast was good apart from the quality of bacon and sausage, which need upgrading.

Very close to Clarks Shopping village and was ideal for the park and ride for the Glastonbury Abbey Extravaganza. Comfy beds and polite and helpful staff. Nice breakfast. Some of the decoration is a little tired but our room was clean and nice fluffy towels. Plenty of parking.

Maybe a little tired decoration and window in our room could have been better soundproofed. Bit confusing with the light switches. Shower over the bath hard to regulate the temperature.

Very friendly, big enough room, situated in a good place , breakfast excellent

Pillows, far to hard, even with 3 or more, couldn't get comfortable, beds standard, windows on outside needed cleaning very dusty covered in dirt. Television needs replacing, poor reception, only 2 channels worked. Kettles needs descaling, bath mats needs replacing , very dirty on back of them , bath plugholes needs cleaning , net curtains needed at large windows, people passing by can see straight in , shops across road can also see in, didn't understand why there was no net curtains or blinds as well with the actual curtains at front rooms of hotel looking out at the road and carpark. Decor standard.

Good quality breakfast , friendly staff ,really accommodating , seems like Jamie was doing everything .

Initially we were disappointed that the restaurant was not open in the evening we arrived and we were not informed but Jamie pointed us in the direction of food outlets and said if we wanted to bring back our takeaway he would provide plates and cutlery which he did . When we finished he cleared up all the rubbish so nothing was too much much trouble .

Location was good and had everything I needed. Large breakfast choice and was delicious. New carpet in room. Comfy bed.

It could do with a lick of paint here and there also the windows need updating as the view from outside gives a bad impression at first. Cleaners - kettle still had water in from previous use. Only one toilet roll provided all weekend. Also the Sunday morning fire alarm at 7am got me up earlier than planed as could not get back to sleep so and checked out at 8am

The beds were comfy and the rooms were a great size. We have a triple and we had plenty of room. Staff were lovely

On entering the building, it smells like something passed away a long time ago and it is hidden under the floorboards. We genuinely had to hold.our breathe in reception area but the smell.didnt seem to follow us up to the rooms. The decoration of the building with exception of the room were likely decorated in the 80's

I asked for a quiet room and was given the end of the corridor. Perfect. Staff were amazing; friendly, helpful and very dog friendly. Very reasonable £10 per stay dog supplement, unlike some hotels with a daily surcharge. Free parking on site. Very close to food and drink and retail outlet. Glastonbury just a walk or bus ride away.

Central heating didn’t work very well but I was given an electric heater.

Breakfast was okay, cooked well. The room was clean and spacious, bed fairly comfortable and with blackout curtains.

The cooked breakfast had an item limit which wasn't stated on the menu. No issues with the limit, but it would have been good to have that stated beforehand.

All I wanted was a clean bed as I was visiting family so wasn’t looking for other facilities. I got this and the room was quite spacious. I had limited contact with staff but they were friendly and prepared at check-in

The shower was a little tricky to adjust to the right temperature